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“Best hotel ever”

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Gran Tacande Wellness & Relax Costa Adeje
Ranked #14 of 61 Hotels in Costa Adeje
Certificate of Excellence
Reviewed June 13, 2013 via mobile

The hotel was Immaculate and we were upgraded to a grand suite due to a few issues that were resolved immediately. The staff were great and nothing was to much trouble. Area of duque is very exclusive no idiots wandering around, its a bit more expensive than fanabe bug worth it. Only takes about 15 mins to walk to main Marina and other bars/shops. The only negative points are that the beds are a bit hard and the main pool is freezing but the kids pool was fine. The evening entertainment was ok for adults but the kids loved it.
Will definatly go back to this hotel. Take some bigger clothes as the food is amazing !!

  • Stayed: May 2013
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2  Thank rodUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded June 26, 2013

Dear Rod,
Thank you very much for your really good comment on tripadvisor and your trust in our Dream Gran Tacande 5*. We are really happy that you had such a great stay in our hotel and that you liked your room and the staff so much. The hotel is located at the Playa del Duque, one of the best beaches in south of Tenerife and there are also a lot of restaurants and bars, where you can enjoy your time. It is always a bit difficult to meet everyone’s taste with the entertainment. We are really looking forward to seeing you again in our Dream Gran Tacande 5*.
Best regards.

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935 - 941 of 2,343 reviews

Reviewed June 10, 2013

We loved this hotel and we stays there for four nights after staying in Los Gigantes at out it e share. we agree with everything that has been said about the hotel with regard to food, staff, pools, rooms, and surroundings...our one disappointment was the parents who let their young children run riot till 10pm at night while they are socialising...shouting, screaming and running up and down stairs whilst we were trying to relax in a lovely reception area did not bode well....we did discuss this with the Manager the next day but felt strongly that the hotel staff should have done something to stop this when happening as well as the very rowdy group in the restaurant on our last night....Unfortunately not all clients think about the other guests...but when you are paying for a 5 star hotel you expect certain standards....makes us sound very disagreeable but when my husband left the restaurant because of this...it didn't make for a great last evening!!....saying this will definitely be back .....by the way the music...the pianists at night and the violinist in the morning at breakfast was a lovely and welcome touch.

  • Stayed: May 2013, traveled as a couple
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2  Thank dandclane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded June 26, 2013

In the name of Dream Gran Tacande 5* we want to thank you for choosing our hotel for your vacation and for sharing your experience on tripadvisor. It is very nice to hear that found our hotel fantastic and that you enjoyed your stay really much. We feel very sorry for the trouble you had because of other clients. We understand that this matter disturbed your relaxing vacation, but there is not much we can do about that. Every client has the same rights in our hotel. We are glad that you liked the music entertainment during the breakfast and the dinner. We hope to see you again in our Dream Gran Tacande 5*.
Best regards.

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Reviewed June 10, 2013

We stayed at dream Tacande for 2 nights at the end of a holiday in Tenerife , it was just gorgeous we where upgraded to a suite ! lovely terrace fab whirlpool bath it was amazing . The hotel itself is traditional and grand but the feel is intimate and friendly and that is not easy to achieve . The service is outstanding can i make a special mention to the barman who made the most perfect " Brandy Alexander " thanks , from the pianist to the food i will be recommending this hotel to EVERYONE,

  • Stayed: May 2013, traveled as a couple
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1  Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded June 26, 2013

Dear Helen,
Thank you very much for you really good comment on tripadvisor and recommending our Dream Gran Tacande 5*. It is very nice to hear that your stay was gorgeous and that you liked your Suite so much. We are glad that you appreciate the style and the attitude of our hotel and the service of our staff especially to the barman. We would be very happy to see you again in our Dream Gran Tacande 5*. We also offer a special 5% discount with extras for repeater who book directly with us.
Best regards.

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Reviewed June 9, 2013

We organized the INOC2013 in "Hotel Gran Tacande", May 20-22, 2013. This hotel has the ideal resources for a meeting like INOC2013, with about 130 participants. The conference rooms are separated from the tourist area, but at the same time it is near to nice places for coffee breaks, offices, meeting rooms, etc. In addition the hotel itself is a lovely resort where our participants had the opportunity to relax and meet colleagues. We had lunches and the social dinner in the hotel also, and the service from the hotel staff was excellent. We appreciate this service, and we hope to have soon another opportunity to organize another conference in the same hotel. Find photos of our event in http://eventos.ull.es/inoc2013/photos/

Room Tip: I recommend to take a room with view to the sea.
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  • Stayed: May 2013, traveled on business
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Thank JJSalazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded June 26, 2013

Thank you very much for sharing your experience on tripadvisor. It is very nice to hear that you found our Dream Gran Tacande 5* has the ideal resources for a meeting like you had. We offer a lot of big conference room so that it is possible to work there in a perfect way. We are glad that you also enjoyed your free time in our hotel and that you found the food and the service of our staff excellent. Your pictures of your conference and our hotel are fantastic, we like them a lot. It is nice to see that all of you were satisfied. We hope we will welcome you back in our Dream Gran Tacande 5* for another conference or even a private vacation on Tenerife.
Best regards.

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Reviewed June 9, 2013 via mobile

Stayed here for a week last summer due to hearing they could cater for My daughter who needs Gluten Free food and she was was well catered for,they really made her feel special offering her a good selection of gluten free food and the waiter who looked after us daily was great.We had a lovely sea view / Pool view room that was big enough for the Four of us. We Booked direct with the hotel and they arranged taxis to and from the airport. Hope to go back again this August for another week in the Sun so will be in touch again soon.

  • Stayed: August 2012
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1  Thank Dazb01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded June 26, 2013

Thank you very much for your very good comment on tripadvisor and your trust in our Dream Gran Tacande 5*. We are very happy that you found our hotel and our staff great and that you liked the view of your room. They work always very hard to make your holiday as enjoyable and amazing as possible. If you have any problem with food or your health, just send us an email before your arrival, so that we can take of it; like we did with the matter of your daughter. It is nice that she enjoyed that treatment so much. We also hope to welcome you back in our Dream Gran Tacande 5*. There is a special 5% discount for repeaters who book directly with us.
Best regards.

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Reviewed June 5, 2013

This is a wonderful hotel next to Duque beach. We have just returned at the weekend, having previously stayed in a different hotel two years ago. The location, the food, the service, the rooms, everything great. Close for Siam Park which must be the best water park in Europe. Not many five star hotels seem friendly to children but this one is. Very good mix of Spanish, German, French, Italian, Russian and British people. Excellent spa, tennis court, perhaps not so much for the kids to do but not a problem. Just returned and we will definitely return to this hotel in the future.

Room Tip: Quieter rooms away from the entertainment area
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  • Stayed: May 2013, traveled with family
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1  Thank Fincruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded July 4, 2013

Thank you very much for you very good comment about our Dream Gran Tacande 5* on Tripadvisor. We are really happy to hear that you found the location, the food, the service and the rooms of our hotel great. It is also nice to hear that you enjoyed the facilities in our hotel and that your children felt very well treated. We are looking forward to seeing you again in our Dream Gran Tacande5*. There is also a special 5% discount for repeaters who book directly with us.
Best regards,

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Reviewed June 1, 2013

My husband and I have just returned from an 8 night stay at the Dream Place Gran Tacande, Costa Adeje. This was our second stay in Costa Adeje and the Gram Tacande is in an excellent location.Situated near to the beach in Playa Duque it is an ideal location for a relaxing holiday. The Gran Tacande is a large hotel but still retains a friendly and relaxing style. The staff in all areas are excellent, and as a consequence service is outstanding. We stayed on a half board basis and the food was excellent, lots of choice and meals cooked to your liking. The restaurant staff were just superb, Victor the head waiter ensures guests are well attended to and his professionalism was outstanding. Lots of the waiting on staff deserve special recognition nut in particular Carlos and Julio were in our opinion outstanding. Pool area is lovely, lots of sun loungers, but guests still reserve loungers which is annoying, The hotel says it has a policy re reserved loungers but is doesn't enforce it. We stayed in a superior double room with a sea view, view was lovely and the maid service second to none, she was a least 40 mins cleaning the room and it was spotlessly clean. The rooms were comfortable and spacious but could do we redecorating.
The most disappointing aspect was the Spa, we went for a Spa session about 4pm one day, twe were quickly shown the lay out and then the attendant disappeared, Signage is poor, there was no one to ask if we needed assistance, the hot tub was cold, poolside bar not attended, in fact all the time we were in the Spa there was no sign of any attendants and this was concerning. Overall it was generally very disappointing, so we didn't use again.
The poor Spa and the slighly tired room decor are the issues that prevents us from rating this as excellent,. is this a 5 star hotel? in terms of service and cleanliness yes, and with some modernisation overall it could be but the Spa lets the hotel down. However, we would stay at the Dream Place Gran Tacande again, as you couldn't ask for a better location or receive better service. Alll in all a very nice holiday

Room Tip: 3rd floor and above with sea view
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  • Stayed: May 2013, traveled as a couple
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3  Thank bae84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded July 4, 2013

First of all we want to thank you for choosing our Dream Gran Tacande 5* for your vacation and for sharing your very good comment on tripadvisor. Our hotel is located next to the Playa del Duque, one of the best beaches of the south of Tenerife, and there are also a lot of nice restaurants, bars and cafes where you can enjoy your time. Furthermore next to our hotel is the large and elegant shopping centre Plaza del Duque where you can find a lot of brands. It is nice to hear that you found that our hotel has a friendly and relaxing style and that our staff is excellent and the service is outstanding. We are happy that you also found our food excellent and that you liked our pool area so much. We feel sorry that you were a bit annoyed by other clients’ sun beds reservation and that you did not like the Spa Vitanova. But it is good that you inform us about these matters so that we can take care of them and improve our hotel even more and more. We are also glad that you were satisfied by the service of our cleaners and especially that you would come back to our Dream Gran Tacande 5*. We offer a special 5% discount for repeaters who book directly with us. We hope to see you soon.
Best regards,

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Additional Information about Gran Tacande Wellness & Relax Costa Adeje

Address: Alcalde Walter Paetzmann s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Gran Tacande)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Costa Adeje
#4 Business Hotel in Costa Adeje
#6 Top resorts Hotel in Costa Adeje
#7 Romantic Hotel in Costa Adeje
#8 Spa Hotel in Costa Adeje
#10 On the Beach Hotel in Costa Adeje
#13 Luxury Hotel in Costa Adeje
Price Range: $174 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Tacande Wellness & Relax Costa Adeje 5*
Number of rooms: 250
Official Description (provided by the hotel):
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more   less 
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Also Known As:
Dream Hotel Costa Adeje
Dream Resort Costa Adeje
Gran Tacande Tenerife
Gran Tacande Wellness & Relax Costa Adeje Tenerife

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