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“Great staff, excellent location 8 nights”

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Gran Tacande Wellness & Relax Costa Adeje
Ranked #14 of 61 Hotels in Costa Adeje
Certificate of Excellence
Reviewed September 26, 2012

Very friendly staff, big and clean rooms, great room service. The breakfast is very rich and the waiters are very professional.
All the rooms have balcony with a beautiful view .
Spa is not included costs 17 euro per person a day but it was great.
Many rooms have 2 separate mattresses not one double bed.

  • Stayed: September 2012, traveled as a couple
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10  Thank Ira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 4, 2012

Positives: Great staff,Great chefs and super buffets both breakfast and dinner, musicians during meals a really nice touch, Top location for beach shopping and promenading, Nice swimming pools, Great lunch cafe/restaurant with attentive and fun waiters and waitresses, Evening bar and bar service totally professional, Active animation team, Lovely property with nice bedrooms and lounge areas.

Negatives: None

Room Tip: avoid rooms with interconnecting doors unless you really need one!
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  • Stayed: August 2012, traveled as a couple
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13  Thank diamondgeezah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Booked this hotel only 2 weeks before arrival based on other positive reviews and they were spot on. Staff friendly and helpful, food excellent for buffet style though the additional sushi nights, chinese food and nightly special gave enough variety to a menu which in other hotels becomes v boring v quickly. Great location near beach and shopping centre. The complimentary spa invite and option to choose pillows were nice touches. Evening entertainment was broadly OK, the tribute bands were most popular. Daytime entrtainment was good with a clear distinction between activities for adults and those for the kids - made for some good natured though still competitive games of water volleyball and water polo. Plenty of sunbeds available which made for a relaxing start to each day (not having to race down to reserve). I've holidayed in Costa Adeje 6 times now and this is the best by far. I expect I'll be returning some time.

  • Stayed: August 2012, traveled with family
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11  Thank suttin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

We loved this hotel, we upgraded to a sea view which was great, right on the top floor and fantastic views! Overlooking the Plaza del Duque and Las Americas but it was a very quiet room, only hearing some of the beach front bars music from a distance if sitting on the balcony in the evening but the room was quiet.

All the staff are the most friendly and efficient we have come across, from check-in to the breakfast staff, the pool staff and bar service, they all spoke fantastic English and were always there when you needed them and with a smile!

There was loads of choice at breakfast but the same every day, however there was so much to choose from we really didn't get bored. We loved the freshly made omelettes and pancakes also there was champagne every day!

Sunbeds were easy to come by, there was just one day after a few new arrivals and it was busy, people were reserving beds but the pool staff quickly noticed and put a note on them warning that it isn't tolerated, then if anyone else showed up needing a bed they would then remove any items and place them nearby with the note still on them. You could often still get decent sunbeds at 11.30 though and it was often quieter in the afternoon.

We found the top pool better as it was quieter (when water volleyball or water polo weren't on!) and didn't seem to have inflatables everywhere like the other pool! They are both salt water but very warm, you have to remember to shower the salt off after or you can burn easily.

We spent 2 days on the beach all day, it is a quick 1 min walk to Del Duque beach from the gate down by the bottom pool, you have to pay to use the sun loungers they were around 6 Euros each or you can just towel down on the sand! You're not mean't to take the hotel towels there but people did! The beach is lovely, a few waves to jump over but the sea was warm.

We ate at the pool snack bar a couple of times, it's OK but not a lot of choice, we ate in the restaurant for lunch once but wouldn't again, it wasn't bad but not great, the Portofino restaurant just outside the hotel down the steps was best, they do wonderful pizza and pasta among other things and there is a lot of choice, you can also charge to your room.

We only ate dinner once in the hotel as we were B&B but it was amazing food, I think we would have returned much heavier than when we arrived if we had been half board!! There saw fresh steak, chicken and fish cooked to order as well as pasta, chinese, rack of lamb, succulent pork, lovely salads and loads of pudding and ice cream! We were told it does change frequently at dinner but we found it expensive to pay as you go, instead we walked down to Fanabe most evenings, on the seafront there are some amazing restaurants with great views and they are incredibly good value, particularly the sea bass baked in salt and the chateaubriand!!

The kids loved the mini disco which starts at 9.15pm so we were usually back by then and enjoyed a few drinks while watching that and the evening entertainment which began at 9.45pm, it was a bit cheesy on occasion but we enjoyed it anyway and the drinks were reasonably priced.

The only 3 slight complaints I would have is that the pool area needs a bit of work, it's starting to look a bit tired and worn. The shower went hot and cold all the time, it wouldn't keep a decent temperature but we got used to it!! Also the kids clubs weren't fantastic, my girls couldn't have gone together being 8 and 6 and weren't that bothered about what was provided.

Some people think this is not a 5* hotel, I think for Tenerife it is, we have stayed at quite a few on the island and the staff here make it 5*, I think it is slightly older than others we've stayed in and if they updated a few areas, had a better kids club and had a really nice gourmet restaurant in the hotel I think it would be perfect!

We will definitely return here, we like Tenerife for the all year sun and it is good value!

  • Stayed: August 2012, traveled with family
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11  Thank Bally75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

Hello Grand Tacande personnel.
Thank you for an unforgettable holiday. We have never felt more welcome anywhere else than with you. This was my our 4 visits. We had the pleasure of staying in room 625 (upgraded free by the hotel) and the rest of the family in rooms 526 The hotel is beautifully situated right on the Duque Beach. Rooms at this hotel are large and spacious with 45 m as the smallest size. I would recommend visitors to upgrade to a sea view or suites with ocean views to get higher up in the hotel. Personally, I prefer fresh water in the pools, and it is not here. Nor is wifi in the room, but that's all I liker.Det may be nicest hotel I have ever stayed at. There are people working on site that makes the difference. All from the reception to the waiters and bartenders keep a very high class. Smile and you will get many smiles back. We can not look forward enough until we come back, something we hope to achieve in the end of November.

lots of greetings and thanks from
Ruth, Cecilie, Lars, Oscar, Andrea and Jesper

  • Stayed: July 2012, traveled with family
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4  Thank OscarOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

The Gran Tacande is in a slightly more upmarket area compared to Las Americas with the Playa Del Duque beach nearby as well as the upmarket Plaza Del Duque shopping centre. There are lots of very nice restaurants situated near the hotel and it's entirely a different feel from the British bars and restaurants of Las Americas and Los Christianos.

We were given a warm welcome by the hotel staff who helped with our luggage and brought us a cold drink (champagne or orange juice) before being shown to our room. The room was large enough and nicely decorated with a large stylish bathroom. It did what it said on the tin but kind of lacked the WOW factor for a 5* hotel. There was a minibar fridge in the room, unstocked. You can pay to have this filled from a menu. It says you can't use it for your own drinks but we did and it wasn't a problem. There is also a safe which is free to use. I thought the air-con was a bit rubbish and would have liked it to be cooler in the room and the shower temperatures were a bit random but that's about my biggest gripe!

The pool area is clean and tidy but could perhaps do with a bit of a refurb in areas as the bridge especially looked a bit shabby. There were plenty of sunbeds and we never struggled to get one as there were many free until about 11am and lots of people left mid-afternoon so more became available then. The pools are saltwater which isn't a major problem but my son hated it when it got in his mouth (it was VERY salty) and it stung a little if it got in your eyes. There's a button on the base of the parasol for waiter service drinks.

We stayed half-board and the food was very good. There was lots of choice and variety however it did tend to be the same most days, especially with regard to breakfast so by the end of the week I was looking forward to a change. The waiters are all very helpful and friendly but perhaps a bit too keen to clear up - on occasion we had just sat down to with a plate of food and it was swiftly taken away before we had chance to say anything! The Chinese food station at dinner was by far my favourite but there was also pasta cooked to order as well as meats and fish prepared to order. I was a bit bemused by chips and onion rings at breakfast and even more so to see people stacking their plates high!

There is a children's club and every night there is a mini-disco which is quite popular, followed by some form of entertaining act. The bar area was very quite, I guess drinks can be found cheaper elsewhere but as my children enjoyed the entertainment we hung around and didn't find them too expensive.

All-in-all it was a great hotel, good food, service, location etc but felt a bit more like a really good 4*, rather than a 5*. Would we return? Yes, most definitely.

Room Tip: We were in room 316. It was a quiet room (I had requested one in advance, email the hotel, they'...
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  • Stayed: August 2012, traveled with family
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3  Thank bodiddly79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2012

This hotel and the whole area where it is is beautiful ,the promenade is lovely and there a lovely reasturant on the corner ,the hotel we stayed b/b and the breakfast was lovely choice of everything fresh smoothies,full English,champagne and strawberries it is a hotel I will defo return to

  • Stayed: September 2011, traveled as a couple
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4  Thank Charlie1305_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Tacande Wellness & Relax Costa Adeje

Address: Alcalde Walter Paetzmann s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Gran Tacande)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Costa Adeje
#4 Business Hotel in Costa Adeje
#6 Top resorts Hotel in Costa Adeje
#7 Romantic Hotel in Costa Adeje
#8 Spa Hotel in Costa Adeje
#10 On the Beach Hotel in Costa Adeje
#13 Luxury Hotel in Costa Adeje
Price Range: $176 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Tacande Wellness & Relax Costa Adeje 5*
Number of rooms: 250
Official Description (provided by the hotel):
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more   less 
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Also Known As:
Dream Hotel Costa Adeje
Dream Resort Costa Adeje
Gran Tacande Tenerife
Gran Tacande Wellness & Relax Costa Adeje Tenerife

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