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“5 Star Service & Location”

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Be Live Experience La Nina
Ranked #27 of 57 Hotels in Costa Adeje
Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“5 Star Service & Location”
4 of 5 bubbles Reviewed May 14, 2014

Stayed at the hotel for a fortnight at Easter 2014. Rang before hand to ensure my requests had been heard. Spoke to Helen at reception and she informed me that she had not received any requests. On arrival the following day I spoke to Helen and was impressed that not only had she remembered my name and request but had everything in order. During my stay She organised the printing of my return boarding cards and as she speaks fluent Spanish was also very informed about the whole island and how it works. (Every Hotel needs a Helen). The hotel itself is in the perfect location 3-4 mins walk to the beach & port. The food area is quite large and well laid out with a large varity of food and menu is changed daily. The room was cleaned 7 days a week and was spacious with a good sized bathroom. Cons + 1. The Pool area is quite small, but given the footprint & location of the actual site some rooms would have to be sacrificed to make it any bigger. 2. The Gym does not open until 11am. This is terrible as people who train like to train early because 1. It is the best time to train 2. You can train before the kids get up. This is an easy fix for the hotel and should be done A.S.A.P.
Cons.pool area is quite small

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 14, 2014
Dear ken,

Firstly we would like to thank you for the time you spent to review your easter stay at our hotel, it is wonderful to hear that you keep positive memories of your overall holiday experience among us.

Also we would like to thank you for pointing out our ideal location, fronting the Ocean and with a wide array of leisure and dining options on the doorstep.

Thank you for your congratulations to Helen, I will pass personally!

We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back again very soon.

Kindest Regards,

Jordi Simó
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,622 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (907)
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england
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

lovely hotel very centeral to everything ,but also very quiet which is a bonus , this is our third time to costa adeje and i love the place , we were i room 110 which was a good size room overlooking the path to the beach which was actually a nice change from a pool veiw , you literally have all you need on your doorstep here , the beaches are so much nicer than las americas all sand and sunbeds , the food is not to bad although i must say i have had better ,as i always go all inclusive and must say i never went hungry always found something i liked , we hired the wi fi for 20 euros for a week it was a bit slow but mostly at tea time when probably everyone was using it ,tha pool area is very nice never had problems no matter what tim we got up , although we never had children with us the animation team were fantastic with the kids , plenty restaraunts and bars just outside the door of the hotel all you can eat chinese buffet over the road for 20 euros cant remember the name but wort every penny would recommend this hotel and will be going again

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 14, 2014
Dear Tina,

Thank you very much for choosing our Be Live La Nina Hotel and for the time you spent to share these wonderful comments on your stay; we are delighted to read that you had an enjoyable holiday experience among us.

Moreover, we are grateful for your highlight on our location, with beaches and leisure options within easy reach.

Thank you again for your visit and lovely review on your stay; we would be enchanted to accommodate you once more in our hotel on your next visit to Tenerife, ensuring you in advance of our utmost care and dedication.

Friendly Regards,

Jordi Simó
Manager
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Halifax, United Kingdom
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed May 12, 2014

We booked fairly last minute via Thompsons. The hotel is large and of very ugly design. On the way back from the beach, it looks like something from the days of Stalinist Russia and single-handedly spoils the look of that area. Inside, a wide, glossy foyer. If you have been to the Trafford Centre you will have an idea of the decor. Aztec statues and crumbling papier mache rock formations. The railing by reception is wobbly, so don't lean on it! The rooms were pretty basic but clean and comfortable enough. The bathroom spacious and a good strong hot shower - beware, it runs cold for one second! Food was OK, plenty of choice so we always found something to eat. I don't want chips with everything and am more than happy to eat local foods. I didn't try pork and chicken - it didn't seem cooked properly. Service was fine. We didn't attend any entertainment, nor spend much time at the pool. The harbour and walk along the front were most attractive and we ate out quite a few times, having two special dinners at the Jardines, one at the seafood restaurant and the other in the courtyard. Fabulous! For some reason, we had to have the all inclusive deal and wear a plastic bracelet, which was OK. We had a cocktail at the bar every night, whoopee, and baby grandson loved watching all the kids dancing about on stage with a tireless young woman entertainer. I boughtca beautiful silk scarf from one of thevstalls in the foyer.The lift is a problem for a hotel this size. It must be making money for the owners, so time to reinvest with extensive refurbs guys! Would stay again, was an easy going place, very well situated, clean etc.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QueenMabW_Yorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 14, 2014
Dear Guest,

We sincerely thank you for the time and effort spent to share your impressions about your stay at our hotel, we are pleased to read that overall you had an enjoyable time among us.

Moreover, the gastronomy being one of our aims, so, we greatly appreciate your comments.

We hope that you had a pleasant journey back home and remain at your entire disposal.

Kindest Regards,

Jordi Simó
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north of england
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed May 11, 2014

E-mailed the hotel before arrival and got exactly what I requested - sunny, high floor room and an even better view. Was very pleased! Reception staff were all very helpful and polite, and even loaned us an iron free of charge. The food was, in our opinion, some of the best we have had in a AI hotel, but strangely the quality did deteriorate somewhat in the second week - lumpy, burnt scrambled eggs for example. We assumed there may have been a staff changeover. However, this did not really take away from our enjoyment of the food - having a plateful of mussels and king prawns is my idea of heaven! The hotel is in a great position and very handy for everything you could want

Yes, it's true there are add-on's to the AI list - specialist coffee's and cocktails, crisps etc and I have not come across this before, but it didn't bother us. I would just suggest you have some change in your pocket if you fancy a 'posh' coffee of cocktail after lunch or dinner.

The rooms are a good size, bed's are comfy and certainly ours was cleaned and made up daily.
All in all, I would recommend this hotel for it's staff, food and position. Three things did niggle - every room door I saw looked in need of painting - is the hotel undergoing refurb.? The lift is dreadful - you could lose the will to live waiting for it! And there is no full length mirror in the room and what there is is quite high up - so if you're vertically challenged, but like to know what you look like when going out, this could be a problem. But if you get over these slight issues, this is smashing hotel and one to which I would return.

Room Tip: Request a high floor for a good view.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank truelydeeplymadly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 12, 2014
Dear Guest,

We are thrilled you enjoyed staying with us at the Be Live La Nina Hotel and are sincerely grateful for the time you spent to share your satisfaction here on Tripadvisor; it is wonderful to hear we were able to meet your expectations of an enjoyable holiday experience under the sun of Tenerife.

We took good note of your comment on the issues named.

On the other hand, we greatly appreciate your praising comments on our staff, their professionalism and friendliness are undoubtedly one of our main strength and we will not fail to congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Moreover, the passion for gastronomy being one of the pillars of our company, we thank you for your lovely comments on our food where our professional Chefs strive to surprise our guests with the best of the local cuisine as well as the finest international delights.

Last but not least, we are grateful for your highlight on our prime location in the heart of the lively Costa Adeje with its array of leisure and dining options on the doorstep.

Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,

Jordi Simó
Manager
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Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed May 9, 2014

we went to La Nina Hotel just checked in got in lift to our room, we were ROBBED in the lift, they took all our money.They were ROMAINIONS not staying in hotel. No security patrolling. Hotel right on road anybody can walk in.Robbing is rife. Will not go again. .

Stayed February 2014, traveled as a couple
Helpful?
2 Thank 88Simmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 10, 2014
Dear Guest,

We lament events such as those described, the hotel has all the security measures available.

Tenerife and its hotels are completely safe and it would not be fair that an unfortunate fact of this kind tarnish experiences like yours.

We hope you had a good journey back home and decide to give another chance to Tenerife.

Sincerely,

Jordi Simó
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed May 9, 2014

I have just returned from as weeks holiday in the La Niña and could write a book with reasons not to book this hotel! We upgraded to a sea view room, which was ok, but the balcony was boxed in, became far to warm to sit in relax in and if you wanted to take in the view you had to stand up!
The room was ok and cleaned daily by a lovely friendly made and the location was next to shops, the beach and bars. They also had a go at entertainment in the hotel and it was ok. However the food was awful, always cold, and the fresh hot plate which served fish, steak. Chicken and pork. The food was never cooked through chicken raw in the middle every time! By day 3 I gave up for fear of listeria! The restaurant was waiter service and incredible slow, I had to play at hunt the waiter very night to order drinks. The bar service was the same, one small bar to serve a full hotel so long queues and quite Often bar British customers were overlooked . The add on were a disgrace, if you wanted a coffee it was free. And. Whiskey it's was free ask for them in the same glass - €2. This was a common them with cocktails, cava etc. there were constant fashion shows which became intrusive when you were reclaiming around the pool and the music levels are extremely high, so if you have a room with a pool view expect a lot of noise. However the worse part of the holiday was the rude reception staff namely Alexandria, how not only ignored me and served 4 other guest before me, but then blamed me for not going to her and expecting her to come to me! Shocking for the front of house at a 4 star hotel to be so rude to a guest. Lastly I booked this hotel to make use of the spa facilities and when I arrived it was shut! No explanation or apology. Oh and the wait for the lift is ridiculous !

Room Tip: There are no good rooms, but I would go for a high floor to get a better view.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 9, 2014
Dear Tammi,

First of all we would like to thank you for choosing our hotel for your holidays in Tenerife and for the time you took out of your day to share your impressions on your stay so we are made aware of the improvements we may make to ensure splendid holidays’ experiences to all our guests.

Thank you again for your visit and the courtesy of your time; we hope that you had a comfortable journey back home and that hopefully we can fulfill your expectations in the near future remaining at your entire disposal for any request you might have regarding coming vacations.

Sincerely,

Jordi Simó
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

Lovely hotel rooms were clean and spacious entertainment was different pool lovely would go back position is excellent food was lovely a lot of choice been quite few hotels in tenerife would sure go back to this hotel loads of shops right outside the doors little bar underneath at the side of the hotel

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, May 6, 2014
Dear Julie,

We appreciate you sharing your lovely memories of your stay at our hotel Be Live La Nina.

We loved reading your praising comments on our buffet; we always try to strive to make it one of the highlights of our guests’ overall holiday experience; it is very rewarding to read you enjoyed every dining experience among us.

Last but not least, thorough cleaning is an absolute must for us and we thank you for pointing out the cleanliness of our hotel, being fully aware that this is the base for a comfortable holiday experience in any hotel.

Thank you again for your visit and the courtesy of your time; it will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Sincere Regards,

Jordi Simó
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Be Live Experience La Nina

Property: Be Live Experience La Nina
Address: Avenida de Espana, s/n, 38660 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Costa Adeje
#18 On the Beach Hotel in Costa Adeje
#22 Romantic Hotel in Costa Adeje
#23 Family Hotel in Costa Adeje
#24 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Experience La Nina 4*
Number of rooms: 226
Official Description (provided by the hotel):
Be Live Experience La Nina Hotels is an exclusive 4 star in Tenerife South. It offers luxurious facilities for the family enjoyment, with the recent award "Welcome Family" given by Tourism of Tenerife government, with areas ranging from Mini Club, the mini disco or special menus for children up to. Enjoy a perfect romantic stay with the SPA ($). Athletes could enjoy the gym, squash court, daily activities like water polo, table tennis, archery...and for businnes, the hotel has Wi-Fi area and meeting rooms. Located in Adeje Coast, near Los Cristianos Beach and next to Puerto Colon Marina, the hotel offers fun and the best atmosphere surrounded of recreational areas and shopping centers. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Be Live La Nina Hotel Costa Adeje
Oasis La Nina Costa Adeje
Oasis La Nina Hotel
h10 La Nina
Be Live Experience La Nina Tenerife/Costa Adeje

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