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Be Live Experience La Nina
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Reviews (4,343)
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Reviewed February 19, 2013

we ve just returned from la nina hotel great location. food very good always something to choose the all inclusive cocktails were great for me shame baileys or similar wasnt on list made do with vodka ... the sun roof was good if you wanted a bit of peace and quiet sshh.. plenty of beds up there no chance of getting bed round pool towels on them from 7am . most hotels dont let you get beds till 9am . the entertainment wasnt good but plenty of bars a short walk with good singers. amanda s was good just across the road. the staff were very friendly and helpful. the room was clean and bed was comfortable. would go back to this hotel in a couple of years.

Room Tip: 8th floor is good
  • Stayed: February 2013, traveled as a couple
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2  Thank jeanette i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this reviewResponded February 20, 2013

Dear Jeanette,

Thank you for sharing your great experience in "Be Live La Nina" with all Tripadvisor users.

We are pleased to hear that you were very satisfied with the hotel facilities and service.

Hoping to have you back in Tenerife.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

We stayed during August 2012 and therefore this is a long awaited first review.
The hotel had a good number of facilities, this is not to say they were in their peak condition.
The gym in particular I would advise not using especially if you expect the standards you would find in Britain. The staff are very friendly, a credit to the establishment and were always happy to help. The hotel has brilliant facilities for children and is ideal for families (noise from entertainment tails at about 10:30pm). The food was good however typically children have fussy appetites (until they become teens) and they were not catered for well. The convenience of the hotels location on the other hand compensates for this, although the Gordon Ramsay restaurant across the road is a fake!

In conclusion I would recommend this hotel to friends due to its convenient location, great housekeeping service, despite some things in the rooms looking a little run down (no fault of theirs) and good customer service.

Room Tip: No tip necessary just take the room allocated and enjoy your stay as we did.
  • Stayed: August 2012, traveled with family
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5  Thank thompj20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this reviewResponded February 19, 2013

Dear Guest,

We would like to thank you for having so carefully explained your experience. Your opinion is highly valuable and helps us improve our services. It is always our goal to accomplish maximum customer satisfaction and the best way to achieve this is taking into consideration the opinion of our guests.

On the other hand we would like to thank you for your kind words towards our staff. As all of them work very hard, striving to surpass guest expectations, we will definitely inform them about your satisfaction with their services. They will surely celebrate that you wrote that they are some of the friendliest and helpful.

We really hope that you decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your expectations and demonstrate that our commitment towards customer’s satisfaction is a reality and not mere words, by the way I would like to thank you once again for your recommendation to your friends, that is our best award.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

We stayed here october 2012 and have booked to stay again october 2013. Hotel is in an excellent location close to the beach with plenty of bars close by! Staff were excellent, very friendly and always happy to help! The rooms were clean and spacious with air conditioning! They were cleaned daily with fresh towels and linen! There was a variety of food choices, enough to satisy everyone even fussy eaters! There was always a chef cooking at meal times preparing fresh meats! The pool area was always very clean as was the rest of the hotel!

Looking forward to revisting hotel, this time I have booked the whole family of 12. Would be nice to have rooms on the same annex and floor.

G Cullum

  • Stayed: October 2012, traveled with family
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1  Thank GKC_No1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this reviewResponded February 19, 2013

Dear Family Cullum,

We thank you for your positive comments about our hotel. It helps us to keep working and try to improve every day, we have already receipt your booking for this year, so thanks for your loyalty.

It's a great satisfaction to know that we have met your expectations during your stay with us and look forward to welcoming you back once again.

Best regards,

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Reviewed February 17, 2013

Very nice hotel and in a good location, being close to everything including the shops and the beach. Good food with plenty of choice. Very comfortable beds, nice bathroom and the room was cleaned every day. Also the balcony was very pleasant to sit out on. The pool area was very pleasant and the food provided at the pool side bar was adequate for a lunchtime snack. The evening entertainement area was very nice and overall the hotel had a very good atmosphere about it. The spa area looked very nice, but as the weather was so good I didn't spend much time in it (this time). The staff were friendly and helpful. Our stay for 10 days was very relaxing, just what we wanted and I would be happy to return to the same hotel. The only improvement I would recommend is a ramp at the main entrance to make arrival with luggage easier. We'll probably be back sometime soon .................

Room Tip: We had a room on a higher floor and had no problems
  • Stayed: January 2013, traveled as a couple
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1  Thank jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this reviewResponded February 20, 2013

Dear Jan,

Thank you for taking some time to post your thoughts about our hotel "Be Live La Nina" in TripAdvisor.

Our team is pleased to know you had a great holidays and we have satisfied your expectations

Our guest s' feedback is highly valued by all our team , so thank you for letting us know your personal opinion about it.

Looking to see you again in a near future.

Kind regards from Tenerife,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

We stayed at the la nina for 11 nights at the end of january/beginning of febuary. This was our second stay as we were there in 2011. There were 6 of us 3 couples. Both times were very good, the food was excellent and the staff in there worked their socks off, as well as hard working all the staff were very polite and helpfull. The lady cleaning the room couldn't speak much english [mind we had no spanish] but she always smiled and said hola, and was very helpfull. The hotel is really nice , it's clean, and very central. There are loads of bars etc very close by and round the back and under the hotel there is an excellent indian restaraunt.
If anyone is disabled there is a lift down to the sea front very close by. We are hoping to go again. The only thing that wasn't very good i am sorry to say was the entertainment, but that hasn't put us off. On one review i someone wrote that the pool area wasn't very good, in our viw it was very good, we spent a lot of time there eating drinking, doing a quiz [or trying to, with lots of clues] and enjoying the hotel and the sunshine.

  • Stayed: January 2013, traveled with friends
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5  Thank vmary_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this reviewResponded February 17, 2013

Dear Mary,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

On the other hand, we are satisfied to read that we were successful in our services. As you wrote that you enjoyed our cleaning service, the buffet and the excellent and helpful service of our staff, we know you took some beautiful holiday memories back home, and to us this is part of our goal.

We would be very pleased to welcome you back soon, and we are sure that many future guests will find your review and tips very helpful.

Sincerely,

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