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“Hotel good food good location great price very fair”

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Be Live Experience La Nina
Ranked #27 of 57 Hotels in Costa Adeje
Ramsgate, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Hotel good food good location great price very fair”
4 of 5 bubbles Reviewed March 7, 2012

Me and my wife have been to tenerife many times over the last 20 years or so and this was the first time we have stayed at an all inclusive hotel in Tenerife. We went with 3 other couples and knew the area very well and the hotel is in a perfect position very close to the beach and shops. Check-in at reception was fine and we had a junior suite overlooking the pool area with a balcony. Room was clean and tidy with towels changed every day. The tv is a flat screen but please more English tv channels. Animation team were always busy during day and night with plenty of things to get involved with if you get bored laying in the sun all day. The back entrance/exit down the steps with a private gate leading down to the beach is great just a 1 minute walk. Food and drinks available also with a beer tap on your side of the counter, slush puppy machine for the kids with ice cream,soft drinks ,tea coffee and water freely available at the pool bar.obviously all- inclusive. The food at the pool bar is not very welcoming and could do with rethinking about but the lunch in the restaurant is available if you can be bothered to leave the sunshine. The bar next to the restaurant is also easy to get served in before/ after you go in for your evening meal where the choice is varied with salad, soups, fish and meat dishes pasta, fresh fruit and a large variety or cakes and ice cream. I must say there are lots of restaurants and buffets very close if you get bored of the hotel food. Recommend the Chinese opposite. All in all the hotel is fine for the money you pay for an all - inclusive. With just a few faults I:e more sun beds required more English tv channels,pool side food awful. I will be returning to the la Nina in 5 weeks time with 11 members of my family of which one family member is disabled and I noticed there is no walk in steps to the swimming pool only the ladder type which is I think not very good for the disabled and elderly and could do with looking into.

  • Stayed February 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, March 13, 2012
Dear Peter,

Thank you very much for your review at TripAdvisor.

We are happy to read that you enjoyed your stay in our hotel. We also want to thank you for your suggestions of improvement the disabled and eldery people, which we appreciate very much. Constructive suggestions help us to continue improving our services.

We hope to welcome you again for your next holidays on Tenerife.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (907)
Date | Rating
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English first
Northampton, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 7, 2012

Just returned from La Nina. We knew the hotel but hadn't stayed there.We very pleased with the cleanliness of the hotel and the staff were all more than helpful.Food was a good standard and good choice, animation team there but not in your face if you just wanted to chill. First time we had holidayed this early in the year and were impressed with the temperatures (mid 20s).Due to La Ninas' location there are plenty of nice walks and sights. Hotel was FULL so it speaks for itself as a number of clients were on return stays. Try it for yourself you'd have to be pretty fussy not to like it.

Room Tip: We were on 6th floor sea view, very nice, however sun not on balcony until late afternoon.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, March 13, 2012
Dear Colin,

Thank you very much for your kind review. We are very happy to read that you enjoyed your stay in our Be Live La Nina and we hope to welcome you again in the future on Tenerife and in our hotel.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhondda, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 6, 2012

Our 5th stay at Be Live La Nina Costa Adeje Tenerife.Yet again we had a great stay with staff freindly and helpful, staff at pool bar recognised us from previous visits and were welcoming and freindlyThe bufet breakfast catered for all tastes from fresh fruit, youghurts, cold meats and fresh rolls to bacon eggs and ommletts. The pool bar food could have beenwarmer but the restaurant was available should we have wished to go there at lunchtime. The evening meal had plenty of choice of cold and hot food with varied meat and fish dishes always something that we liked to eat. Plenty of space in the restaurant and never rushed to vacate table. There were always loungers avaiable by the pool and the heated pool was a bonusThe towel service for 10 euro per person for the week is beneficial as there is then no need tom take them in the cases.if you require change of towel this was 1 euro.
The room was cleaned daily to a high standard with clean fresh towels. We did request a change of room for a better view and this was accommodated by the reception staff we had room 807 wich had a fantastic view of Porto Colon harbour and Torviscas and Fanabe beaches. The sun was on the balcony in the afternoon and evening.
The annimation team were excellent and provided daytime pool activities for adults and children boules,water polo etc.We noted that everymorning the poolside and outdoor areas were cleaned by an army of cleaners and we noticed that the decor was being updated inside the hotel discretely. This is an excellent location with shops and bars nearby.
We will certainly be returning again for a lovely relaxing break in the sun. No hesitation of reccommending this hotel for its value and high standard.A bonus is the excllent Spa and Gym which we used daily

Room Tip: Higher floor rooms have excellent views Room 807 was perfect with views of harbour and beaches
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank Ginger186465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, March 13, 2012
Dear Ginger,

Thank you very much for this very complete review. We are sure that many other travelers to Tenerife will found it very helpful to organize their holidays.

Regarding to the room request, once we receive it directly from the guest, or through the travel agency, we always do our very best to fulfill, but we can never guarantee the final location as this is always depending to the availability.

Thanks a lot for your loyalty, and please, when you decided to visit Tenerife again, contact to us in order to welcome you again in our hotel.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
3 reviews
3 of 5 bubbles Reviewed March 5, 2012

This is not a f
4* Hotel. Although the hotel was clean the staff and guest Spanish. The entertainment was translated at least 3 times before you got to English. The pool area was clean but too small and not enough sun beds. The hotel was only half full so hence no quese, so that did not fool me. The food was fresh but whatever meat was cooked no veg to compliment and next day same meat in a stew. Hotel is in good location but i feel this was about the only bonus. The outside snack bar had vermon (Pigeons) sitting on the food and eating it while you were serving yourself. Think i have said enough.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mallan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, March 13, 2012
Dear valued guest,

First of all we would like to thank you for your comments, as the opinion of our guests is of the utmost importance to us and our main source to improve our facilities and service. We regret not having been able to fulfill your expectations.

We really hope that you decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations and demonstrate that our commitment towards customer’s satisfaction is a reality and not mere words.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west yorkshire
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 5, 2012

stayed at this hotel 16/02/12 for a week, weather could have been better rather cold for canaries.hotel is in a great location handy for beach harbour & nightlife as well as shopping. stayed on 8th floor with view overlooking harbour with seaview. staff were friendly & helpful. one complaint is not everyone wants chips for every meal would have preferred local potatoes or even plain jacket potatoes where you can add fillings.went to carnival at santa cruz, well worth going to see for 18 euros day trip. ..no problem with our room & cleaned every day with towels changed when needed.would recommend this hotel to friends & will return again

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sspragg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, March 13, 2012
Dear valued guest,

First of all we would like to thank you for your time in writing such a kind comment about our Be Live La Nina Hotel. It is a delight to read how much you enjoyed your stay with us.

Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will take your comments in consideration and we will do our utmost to improve these points.

We would also like to take this opportunity to thank you for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Be Live Hotels.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 5, 2012

The location of this hotel is superb and the entrance and foyer is grand. This falsely makes you believe that the hotel is going to be amazing!!
Our room was spacious and very clean and we had one of the largest balconies in the hotel (I believe that some rooms did not have a balcony).
I booked this holiday and went with my daughter who has just turned 2. Therefore I asked for a cot. We arrived at the hotel at 11pm and I was appalled and shocked to find our room directly behind the entertainment stage!!! The entertainment was so loud and carried on until 11:30pm each night. Once in my room I could hear the voice on the mic like they were lay in the bed next to me!!!! I had to keep my daughter up each night until the entertainment had finished. How the hotel could knowingly put a cot in that room I'll never know!!!
The food and food choice was extremely poor!!! This was not an all inclusive holiday... It was full board with drinks included. There was no food on offer throughout the day so I would find myself going to the supermarket next door for snacks for my little girl or sneaking a banana out from breakfast. If you chose to have lunch around the pool then the staff would guard it like it was gold and dish the food out to you. There was not a chance that I was begging for my food. In the restaurant, there was about 5 dishes to choose from and most people would find themselves eating from the children's section. It was the same everyday and my daughter ending up eating dry pasta with cheese at EVERY meal!!!! The cakes were nice though.
The pool area was very small and you could often find your fellow sunbather brushing against the hairs on your arms.
On a positive note the hotel was very clean. The children's play room was very good for young children and the children's club staff were lovely.
I would love to go to this location again but I would not return to this hotel!!!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FloydMayfeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Yarmouth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed February 29, 2012

we went to la nina in february half term. this hotel is definatly not a 4* more like a 2*. After having 5 different dirty rooms we ended up in a junior suite which was large but still very substandard. every room that we looked at had a leaky shower, mouldy wooden door frames, rusty mirrors and they were filthy. The food is ok if you like to live on pasta or are really into luke warm food thats mainly covered in sauces. The spa is very nice but most of it was not working while we were there. DO NOT EAT from the pool bar food counter it is open and on quite a few occasions we saw pigeons in the food eating it. However the hotel reception staff are very good and try to help as much as they can just a shame that the rooms we had were disgusting. since we have come back to the uk we have had an appology from the hotel director jordi simo morales. we are following up complaints procedure with our holiday company. ALL IN ALL WE WILL NEVER STAY AT THIS HOTEL AGAIN. we will however visit tenerife again as it is a beautiful island

Room Tip: pool views are nice views
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank martin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Be Live Experience La Nina

Property: Be Live Experience La Nina
Address: Avenida de Espana, s/n, 38660 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Costa Adeje
#18 On the Beach Hotel in Costa Adeje
#22 Romantic Hotel in Costa Adeje
#23 Family Hotel in Costa Adeje
#24 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Experience La Nina 4*
Number of rooms: 226
Official Description (provided by the hotel):
Be Live Experience La Nina Hotels is an exclusive 4 star in Tenerife South. It offers luxurious facilities for the family enjoyment, with the recent award "Welcome Family" given by Tourism of Tenerife government, with areas ranging from Mini Club, the mini disco or special menus for children up to. Enjoy a perfect romantic stay with the SPA ($). Athletes could enjoy the gym, squash court, daily activities like water polo, table tennis, archery...and for businnes, the hotel has Wi-Fi area and meeting rooms. Located in Adeje Coast, near Los Cristianos Beach and next to Puerto Colon Marina, the hotel offers fun and the best atmosphere surrounded of recreational areas and shopping centers. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Be Live La Nina Hotel Costa Adeje
Oasis La Nina Costa Adeje
Oasis La Nina Hotel
h10 La Nina
Be Live Experience La Nina Tenerife/Costa Adeje

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