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“fabulous location”

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Iberostar Bouganville Playa
Ranked #15 of 57 Hotels in Costa Adeje
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“fabulous location”
3 of 5 bubbles Reviewed October 17, 2012

Just returned from a lovely holiday in this hotel and although the food was definately worth four stars plenty of choice hot and freshly cooked the hotel is badly in need of upgrading with tired rooms etc. Although the bedrooms were big enough the bathrooms were so tiny that there was not enough room to swing a cat round in them.The pool area was pleasant although trying to find a sunbed unless you were out before 8am was virtually impossible with the main pool being so overcrowded we always stayed round the smaller pool which was quieter.I always judge a hotel on whether I would go back or not and for this reason I would give it a wide berth except for the fact it is in a fabulous location with plenty of bars ,restaurants etc. around it .

Room Tip: top floor otherwise you are waiting for lifts
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Bouganville Playa, responded to this review, October 18, 2012
Dear Jane,

We thank you for taking the time and effort to write your opinion on your recent stay in Tripadvisor. Your review helps us to know how we can still improve the experience of our guests and to us that is of prime importance.

We would like to point out that despite the fact that our hotel was built a few years ago, we do our utmost to take good care of it, maintaining all of the installations the best we can. Even so we took good note of your commentary and we commit to revise if we can renovate some of the areas.

Further, we are happy to read that due to your preference for a tranquil ambiance, you took advantage of the smaller pool. We understand that not everybody is in to the lively atmosphere ruling the main pool area; therefore, the design of our hotel offers also more quiet corners and it is enjoyable to read this is valued by our guests.

To continue, we feel proud and glad that you have enjoyed the prime pillars to offer splendid holidays to our guests. In Iberostar Bouganville Playa we find it important that our clients can delight their palates with local and international culinary highlights and that the surrounding areas are attractive.

Finally we thank you for taking the time and effort to write your opinion on your recent stay in Tripadvisor. Your review helps us to know how we can still improve the experience of our guests and to us that is of great importance.

Sincerely yours,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (859)
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English first
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Well what can I say, after starting our holiday in the nightmare of all hotels (Green Garden Resorts). We decided to change hotels at our cost and what a great decision!!!
The cleanliness of the hotel was outstanding, as was the food and choice of food. Entertainment was exceptional, with the friendliness of staff outstanding.
The pools were of ample size, with plenty of sun loungers available.
All in all a really good hotel, that I would recommend to everyone.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

We paid a return trip to the bouganville in Costa Adeje on 21st September this year. We had a pretty bad experience with our room last year so wondered if we were mad going back.
However on arrival at 12.30 pm there was indeed a room available for us this time. It was on the first floor and a corner room. On investigating there was no lock on the patio door and people could walk past us, and I could smell Cigarettes. I went down to complain and was told to come back after breakfast.
On doing this we got a lovely room (a lick of paint would improve it) number 812. It had a fantastic view of the sea, marina and the mountains. Well chuffed we settled down for a good nights sleep. My husband was wakened by something dripping. The air con was leaking. We reported this and an engineer came straight up. Our fault was repaired first thing in the morning.
The food was very good and there was a good choice. The dining room staff were excellent especially Anna who was very attentive . I still had to go down and put a towel on my poolside bed however at 8am in the morning if we wanted a nice place.
The entertainment was quite good although very similar to last year. We preffered the ballroom. The drinks prices were a bit pricey but only to be expected and as there was a wee fridge in our room this was not a problem. Be very careful when using a taxi. I thought I was up to all their tricks but was ripped off on one trip. Its better to use the local bus service.
This year you had to charge your dining room drinks to your room (I didnt like this). We kept all our receipts. However when paying our bill everything was quite correct.
Overall I would recommend the Bouganville to anyone but please Mr Manager see to the bedroom decor.

Room Tip: Never go for 1st or 2nd floor if you are a non-smoker and dont be afraid to complain if you are not...
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank sandra30scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

Just back from a week staying at this hotel.5th to 12th October half board.Location excellent but up a slight hill/bars aplenty within yards of hotel and cheap drinks as with all hotels within hotel drinks more expensive.Clean ,very good meals, staff very good ,entertainment average with one exception THE CLOWN yes a clown was EXCELLENT/Would go back to this hotel.Only 1 slight negative price of bottle water at evening meals 2..25euro a bottle you pay for this on checking out.Other than that VERY GOOD HOTEL.

Room Tip: 3RD OR 4TH Floors easy to get up and down if lifts full we stayed room 335 so recommend 335 TO 339...
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank selwyn h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ebbw Vale, United Kingdom
1 review
5 of 5 bubbles Reviewed October 11, 2012

My husband and i have stayed at least once a year at this hotel for over 20years as a family and also just the two of us, We have always been received by the staff in all parts of the hotel as memebers of the family. this years we made 2 visits 1x april, 1 x june and are returning again in November. We meet couples who have been to the hotel for many years, we go back because the staff, the atmosphere, excellent choice of food, we have never had a non fuctional room, the rooms are clean and the linen, the deco is not to everyones taste, however what do you see when you are asleep. looking forward to going back in Novemeber and relaxing along side friends and making new friends

Room Tip: we upgrades to A floor this years, the rooms are a liitle larger and quieter, noone running in the c...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Lynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetherby, England, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

This is the first time we have stayed at this hotel. We were on half board from September 23rd to October 7th. The rooms are spacious but could do with smartening up a bit.Having said that the only time we were in the room was to sleep / shower /change clothes..We were on the 7th floor overlooking the Marina and mountains which was brilliant.
The food is excellent and there is enough choice to suit everyone
All the staff we encountered were polite and helpful
The lifts do seem slow particulary at meal times and they seem to be quite warm inside, in fact the reception area air con didn`t seem to be working while we were there.
The pools and gardens were very clean.. just the usual gripe about people reserving sunbeds at the crack of dawn then strolling back from their day out and taking the towels back to their rooms without using the beds.
We really enjoyed our stay at the Bouganville Playa, so much so, we have booked to stay there again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponteland, England, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed October 8, 2012

This is the third time we have stayed here over the last two years,Must be one of the best hotels in the area for valve,we were half board,and the food is fresh and ample,and the hotel caters for every taste,Meat lovers are well catered for as are veggies.Staff very professional,frendly and helpful.Drinks average price for a four star hotel.,plenty bars about within walking distance,Autobus station five mins walk away,any amount of bus's to Los Cristionas and other parts of the island.we use bus to and from airport only 2.90euro with un bono bus card.

  • Stayed October 2012
    • Value
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Helpful?
5 Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Bouganville Playa

Property: Iberostar Bouganville Playa
Address: Eugenio Dominguez, 23 | San Eugenio Beach, 38679 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Costa Adeje
#13 Luxury Hotel in Costa Adeje
#16 Family Hotel in Costa Adeje
#31 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Bouganville Playa 4*
Number of rooms: 481
Official Description (provided by the hotel):
PLEASE NOTE: For reasons beyond our control, the main pool will be closed until 15th May 2017. The hotel has another pool which will remain open. We apologise for the inconvenience. The IBEROSTAR Bouganville Playa 4 star family and spa hotel in Tenerife is like a good wine, getting better over the years so you can experience something new during each stay. The stunning sea views, its huge main pool or the pleasures of the VIP area mean that travellers like you visit us 3 or 4 times in the same year. Discover more reasons why you will also want to come back to one of the best hotels in south Tenerife. Endless rest. Whether you come as a couple or with your family, in this hotel in Tenerife you’ll have rooms with comfortable bedrooms and a balcony where you’ll feel the breeze off the Atlantic or breathe in the fresh mountain air. While your children make lifelong friends in our kids’ club. And best of all, at the IBEROSTAR Bouganville Playa you can get to Playa del Bobo in the time it takes to finish a drink from the minibar. Star Prestige. Would you like to enjoy a completely exclusive experience? Counting the bubbles in the whirlpool bath or stretching out on the Balinese beds after trying the sensations shower are just a few of the experiences you can enjoy in the Star Prestige adults-only rooms at your hotel in Tenerife. A delicious stay. You can’t leave the islands without trying the delicious Canary Island cuisine or indulging in the flavours from around the world in our restaurants. Our buffet will leave you lost for words! And if you want to unwind, don’t miss the classic honey rum or a drink of your choice in any of the bars of your hotel in Costa Adeje. Imbibe the sea. The calm seas at Playa del Bobo are perfect for little ones to go for a swim, while lying on the sand is the best way to take advantage of the average temperature of 22ºC found in the Canaries. And if you prefer to stay in the hotel, you can gaze at the Atlantic Ocean while swimming in the large main pool. Fun in the water. The local inhabitants love the beach and fruit so much that, besides the home-grown bananas, there are inflatable versions pulled around by speed boats! Feel like you’re on a roller coaster on the sea when you go banana boating. And there are many more water sports: surfing, windsurfing, sailing, jet-ski, catamaran trips, fishing trips, etc. And on dry land, the youngsters dress up as their favourite characters or pretend to be lovable pirates searching for treasure in the Miniclub. And the grown-ups enjoy activities such as golf, to fitness or archery. Fancy a romantic dinner? Don’t worry; you can because there’s also an evening babysitting service so couples can have some intimacy. Spectacular pools, in terms of both how big they are and what happens around them. At midday, you can’t miss the weekly show cooking of paella or Canary Island recipes performed outdoors by the head chef. And for the rest of the day, choose the sun lounger you like most and stay refreshed with a sorbet or ice cream. ... more   less 
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Also Known As:
Iberostar Bouganville Playa Hotel Costa Adeje
Iberostar Hotel Bouganville Playa
Iberostar Hotel Adeje
Bouganville Playa Tenerife
Iberostar Bouganville Playa Tenerife/Costa Adeje

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