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“Not sure what to expect but pleasantly surprised”
4 of 5 bubbles Review of Neptuno Aparthotel

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Neptuno Aparthotel
Ranked #47 of 57 Hotels in Costa Adeje
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Not sure what to expect but pleasantly surprised”
4 of 5 bubbles Reviewed July 8, 2011

We booked this hotel last minute. We read the reviews and weren't quite sure what we were walking in to?
The staff were friendly apart from the night guy who simply couldn't be bothered. The apartment was very nice and clean and had everything we needed to be comfortable. The hotel is situated up "cardiac hill" just past the motorway. I'm a bit of a fatty but I had no problem walking up pushing a buggy so if you're relatively young it's not a problem. They do have a shuttle bus but this ends at 18.25 and I'm not usually ready for bed at that time. The pool is warm and not freezing as some others had said and as for the people who complained about the Spanish, well...........it's Spain? I found the Spanish to be much friendlier and would aways talk to us and our young daughter. The pool area is quite small but to be honest we only popped in there after we had explored and been to the beach.

You do have to pay for TV, safe etc but the hotel is so low cost you can't expect anything else. All in all we had a very cool time!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank heaton231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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584 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
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England
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 bubbles Reviewed June 1, 2011

Neptuno Apartments, Costa Adeje, Tenerife
My wife & I stayed here for one night in May 2011.
The room was clean but basic, so it was ok for an overnight stop.
Reception on check in was very good, the chap knew what he was doing and was quick, efficient and very helpful, could not have asked for anything better.
Wi-fi is possible at reception area but could not get it to work from room area.
Would return here for overnight stop, but not longer

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
3 Thank Frank Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 13, 2011

I stayed at Neptuno in March with my Daughter and two younger children. I found Neptuno clean tidy and a pleasant place to stay . the Staff were friendly and very helpful. The rooms were cleaned daily and rubbish taken away and plenty of fresh towels available. Neptuno also provide a free bus service we found that very useful. we booked our trips at reception and found Neptuno to be the cheapest in the Island. There are 2 pools and no charge for the sun loungers. The Regency over the road have cabaret every night and also a large pool area we could use also. we had a great time and would go again. Richard who was on Reception most evenings always took the time to help in any way he could. exeptional service ! exeptional Staff !

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mariamaryManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
2 of 5 bubbles Reviewed March 15, 2011

Apartments built on steep hillside but there was a free bus from 100 yards along the road. From reception to our room was down 75 uneven steps, which was a struggle with two 20kg cases. There are no lifts at all so it is totaly unsuitable for the "not so fit", unless you get lucky with a room near reception, but then you would have the insane music around the pool to put up with all day.

The room was clean but the wiring for several sockets and the bedside lights was in a dangerous condition with metal unearthed light fittings hanging loose and flicking on and off. Wouldn't let any kids near them. There was no hot water to the bidet. the stop tap was turned off because it leaked badly. We were in a low apartment with the bedroom window looking out to a dingy courtyard with rubbish bins. You needed the dodgy lights on all the time in the bedroom.

We tried the onsite restaurant/cafe once only and the food was very poor served by a waitress with a skinny tee-shirt and a bare midrift, which was ok but not in a restaurant.

You may get lucky with a better room than ours, but then again !!!

  • Stayed March 2011, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Baz47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Costa Adeje hotels

tring
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 7, 2011

went for last minute break but should have researched more. apartments up steep hill and away from restaurants and bars.free bus down and back which was good.first night was spoiled by returning clubbers being sick right outside our room, then proceeding to slam doors and chat for half hour.this continued all week which rather put the mockers on a quiet break.restaurant operated by amateurs.there were 8 people in restaurant so they were hardly under pressure yet they contrived to bring our main meals before the starters, then brought the wrong ones when they did.as previous critics have stated annoying to pay added extras but its the old saying ``you get what you pay for``.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goldhoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keighley, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 2, 2011

these apartments are up a hill but there is a free bus service. A taxi home on a night was about 8 euros.

Pool bar food was good and cheap

Great for a cheap break away. apartments were bigger than expected and clean.

All the staff were helpful and freindly.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank finny007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nottingham
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed February 13, 2011

stayed here for one week had a fabulous time,stayed in a one bedrrom apartment very clean,spacious and overlooking a nice pool area.staff very friendly,complex a little tired but clean and looked after.steep hill to the complex but a free shuttle bus runs into adeja several times a day.thers a small supermarket about 30 yards from the comlex and reasonably priced overall would have no problem staying here again afterall your not paying a fortune for it.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andynottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptuno Aparthotel

Property: Neptuno Aparthotel
Address: Calle Cataluna 3 | Urb. Torviscas Centro, 38660 Costa Adeje, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Ski-In / Ski-Out Swimming Pool
Hotel Style:
#3 Best Value Hotel in Costa Adeje
#16 Top resorts Hotel in Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — Neptuno Aparthotel 3*
Number of rooms: 89
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Also Known As:
Neptuno Aparthotel Hotel Costa Adeje
Neptuno Aparthotel Hotel Adeje
Neptuno Aparthotel Adeje
Neptuno Aparthotel Tenerife/Costa Adeje

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