OK. About this time last year I stayed over New Year at CAGH and I reviewed it on TA. Just thought i'd do a follow up having recently returned from this years New Year bash.
Last year I gave it a 4 spot Very Good" - No change it really is a nice, well run hotel.
Last year I commented that We were all very impressed with the organisation of the place (never seen more efficient reception staff)". This year they were better - I emailed in October requesting one of the great rooms on the 5th floor (at the bottom of the U) and very obligingly they gave me 577 (It really is the best location for a room in the hotel) No extra charge for this by the way. How's that for attentive staff. WELL DONE!
I also commented that the TVs are the old CRT type which aren't good and the signal was poor - Good News - TVs have been upgraded this year. Good signal too. WELL DONE!
I commented how the Wifi signal was a bit hit n miss - No change at all on that score it really is annoying - You'd be connected and then you'd not be! If you speak to staff on the reception they usually blame your own equipment (there was some technical reason why our new iPad would not connect - yet the iPads that people rented off the hotel worked fine???) Total rubbish because the morning after it connected fine - the fault was the dreaded inconsistent wifi signal. Now I don't believe for one second that they purposely told me a load of bunkum - I think that it's the hotels IT people who are responsible for this very poor aspect. EG The hotel has 2 wifi signals 1 - In Room & 2 - Reception / Foyer area BUT, along with the pre mentioned room wifi hit n miss, there are many places you cannot connect from like.... Areas around both pools areas, the main outside bar area, dining hall - NO WAY I hear you say considering how popular Wifi is now...... Let me give you an example ... from the main outside bar / snacking area you get a stronger signal from the shopping centre 150 metres down the street than you do from EITHER of the CAGH wifi's (albeit it's a secure connection so can't be accessed). Please Mr CAGH manager - When you read this and speak to your IT guys about it (which I am sure you will). Please don't be fobbed off by their tecnogarbling its [--]. There are many systems out their specifically designed for large hotels. Speak to someone who knows what they are talking about.
Sorry but its a MUST DO BETTER here.
Last year I didn't comment on the food - this year I must. The quality was up and down like the proverbial brides ..... EG New Years Eve - Lobster, Langoustines great dishes to name a couple but the lots of little accompaniments, No vegetables for main etc. Personal choice I know be we didn't appreciate the change this year. + Last Saturday evenings (5/1) dinner was the WORST meal my wife and I have had during our two stays - South American theme I think - Aztec soup wasn't bad really but after that it was abismal - fatty ribs, fried ham n cheese rolls etc etc certainly not the type of food for a Saturday night dinner. THEN Sunday lunchtime - lo and behold the BEST meal we have had in our two stays. Really delicious fish, meat the business! Unbelievable. One thing that is very consistent - The waiters/waitresses - they are superb to a man/woman - On conclusion of a stay - I always tip well for good service and this was no exception. The Very Best. WELL DONE.
Last Year I commented that the entertainment quality is patchy with some really good acts and some not so good acts and the entertainment on New Years Eve was pretty poor overall. This year it was great - a really big improvement especially the Bollywood Show - It was really good. - I don't agree with putting headline acts on in the theatre room though as opposed to on the stage in the main bar - people seemed to finish dinner then find a table in the main bar and get settled so why would they then want to move to the theatre and back again afterwards but overall WELL DONE!
Last year I closed my review by saying that we had a great time and would definitely return to the Costa Adeje Gran and that remains the case.
- Official Description (provided by the hotel):
- COSTA ADEJE GRAN Hotel, a 5 star hotel located in Costa Adeje area in the south of Tenerife, has 485 rooms (double standard rooms and suites). Free WIFI access in all Hotel areas, and a huge variety of services and installations, as restaurants, bars, pools, sun terrace, shops, mini market, etc. Perfect for your family holidays as well as for couples and friends. We are also a perfect option for conferences, events and weddings, as our Hotel counts with several conference rooms. ... more less
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- Also Known As:
- Gran Hotel Adeje
- Adeje Gran Tenerife
- Costa Adeje Gran Hotel Tenerife