5star rating not justified. Cutbacks apparent.
Pools were not heated 20-27 oct, freezing!!
A/c not working rooms 528 and 480. There is not individual temp room control(just fan level), thus temps must be centrally controlled by hotel. Room cleaned 3.30pm!
Hotel full,staff under enormous pressure..packed canteen,sorry dining room.(an eating rather than dining experience). Pasta bar food is good but not worth the wait, if there's 6 or more people waiting its a 20min plus wait. Also juice bar,long unacceptable waits
Food is curates egg,but quality issues abound.
Staff attitude is very good considering understaffed.Always cheerful and helpful,they deserve a medal.
Great to have. UK tv for once in rooms. Bbc 1,2 ITV 1,3,4 film4 and more 4, excellent screen.
Also room interior is 8/10 ,
Hotel is 5-10 min walk downhill to seafront. To the left is all the usual tacky shops ,to the right is more pleasant and upmarket restaurants and hotels
Hotel guest relations said hotels on beachfront full board would be much more expensive and they're probably right
So u get what u pay for.More