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“Not quite 5”

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GF Gran Costa Adeje
Ranked #17 of 60 Hotels in Costa Adeje
Certificate of Excellence
Reviewed October 3, 2012

WOW.
Anyone who doesn't utter that word upon first view from outside must have stayed in some pretty incredible hotels. Massive glass fronted facade encasing a stunning and welcoming reception area.
Rooms, good quality furnishings, nice big flat screen TVs (with approx 15 english speaking
channels). massive comfy beds, big en-suites shower, bath, his n her basins.
Balconies. Not private. Only a trellis between rooms. We had smokers either side, not good.
Pools. 4 adult pools inc 1 x roof terrace. very nice although not very deep (1.4M) and 1 x
kids pool.
Restaurant. Spacious comfortable, good service and mostly decent food. Meat & fish choice
every evening. Some strange food choices as well. battered cauliflower will never
ever win any Michelin stars imo.
Bars Pool bar, decent service. Lounge bar, lovely seating area outside & big seating
area inside but service sometimes lacking.
Beautiful setting but does require some minor tweaking to achieve the 5 star rating it has.

One of the minor faults being all inc guests sometimes wait longer to be served. Could this be possibly due to more chance of tips from HB or BB guests?

Biggest compliment I can give the hotel is we will return next year.

Temp 27 degrees daytime, 24 degrees night time.
Travelled with Thomas Cook. Pathetic seating pitch. Would only travel with them again IF i booked extra leg room.

Room Tip: To be quite honest had a look in quite a few rooms facing pools, mountains, side views & all wer...
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  • Stayed: September 2012, traveled as a couple
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4  Thank thealmighty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 8, 2012

Dear Thealmighty1,

thank you very much for sharing your review about Costa Adeje Gran, we consider priceless all the feedback from our guests to improve all those aspects needed.

We apologize for any inconvenience caused by other guests that smoke, sometimes , even staying in non smokers room they smoke in the balcony and we understand this wasn't pleasant for you.

Regarding the buffet selection, we try to offer a wide selection of choices to suit our international guests, which is challenging. On the other hand, our buffet resturant has no Michellin star, but in addition to the fish and meat dishes there is a freshly prepared pasta station, vegetables, etc...

We hope you don't mind if we suggest you to try , in your next visit, our a la carte Restaurant, La Laja, that has become quite popular between our guests. We'd love to have your feedback about it.

We will keep improving thank to our customers suggestions.

Looking forward welcoming you in the future

Kind regards from Costa Adeje Gran team

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3,865 - 3,871 of 5,752 reviews

Reviewed October 3, 2012

Just returned from our fifth stay at this hotel in as many years. It just gets better,noticeably the restaurant with more choice now including a Pasta station. The staff also seem to be more helpfull and friendly.
We stay half board and you now have the option to swap for lunch.
As the years go by some areas are looking tired and could do with a makeover but does not put us off considering a sixth visit next year!!!!

Room Tip: All rooms are big and nice, sea pool view are preferential
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  • Stayed: September 2012, traveled as a couple
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4  Thank steve smith_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 8, 2012

Dear Steve Smith _123

thank you very much for reviewing Costa Adeje Gran in TripAdvisor.

As you said, the Hotel is 10 years now, and we keep working on improvements. This year we included some freshly cooked areas in the buffet, the mini golf, etc... but we'll keep working to provide the highest quality holidays posible.

Thank you for choosing us to spend your holidays.

Looking forward welcoming you in a near future

Kind regards from Costa Adeje Gran

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Reviewed October 2, 2012 via mobile

I would recommend this hotel to any ages it's just amazing. I loved my stay here and would go back tomorrow if i could. Good price great people food gorgeous cnt fault it one bit. Best hotel in Tenerife. Going back next year for sure.

  • Stayed: September 2012
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3  Thank Chloe123456666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 4, 2012

Dear Guest!

thank you for reviewing Costa Adeje Gran.

We are all extremely happy when a guest is satisfied with the stay and had enjoyed holidays.

Looking forward welcoming you soon

Regards from Costa Adeje Gran

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Reviewed October 2, 2012

We have just returned from a 10 night stay and consider the hotel to be a 4 star not 5 as advertised.One of the reasons we consider this is the fact that the hotel appears to have no air conditioning anywhere.We boiled in the restaurant especially when queueing at the show cooking stations also in the large lobby/entertainment area.There was a fight for tables outside,if you were unlucky to have to sit inside it was so uncomfortably hot spanish fans were the norm for all the ladies trying to keep cool.When returning to our room it was uncomfortably warm despite the fact we had the airconditioning on full for the whole day and night.Our other reason is that despite booking a sea view room and paying extra through our tour operator we found ourselves in a room on the first floor with a high brick wall blocking any view of the sea when sat on the balcony.When we complained on the day of check in we were told the hotel was full and we would be unable to move.2 days before we were due to leave we were given the option to move but we felt it was too late to pack everything.
On a positive note we liked the fact that sunbeds could not be reserved before 10 am giving everyone the chance to acquire a sunbed in a nice spot.The waiter service in both bars and restaurant was good and the room cleaning was always prompt.
Overall we feel the hotel reinforced our view that all inclusive holidays in europe do not compare with 5 star in the carribbean.

Room Tip: Don't pre book a sea view room as you may get a room on the first floor with no view when sittin...
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  • Stayed: September 2012, traveled with friends
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2  Thank julesmcfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 3, 2012

Dear Sir,

we are thankful for all the suggestions you have made in your review of Costa Adeje Gran, which will be all taken into account to improve.

We do apologize for any inconvenience the air con caused as some rooms have experienced a technical problem which has affected sometimes in the restaurant, on the other hand, show cooking areas are hotter areas due to obvious reasons than the rest of the restaurant, particularly at peak times. We are trying hard to make people wait the shortest time posible as we understand this might cause disapointments we want to avoid.

Looking forward welcoming you in the future

Costa Adeje Gran team

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Reviewed October 1, 2012

Me and my mum recently went to the Costa Adeje Gran Hotel at the end of September for my birthday on All Inclusive. We arrived on the Saturday night and were pleasantly surprised when we arrived. The staff were very friendly, helpful and willing to please. Lovely hotel, and couldn't fault the service or the staff. The hotel its self was clean and accommodating. It did need a bit of time spent on it around the pool area but apart from that it was great. The food was lovely and there was always plenty of choice every day for what to eat. The Sangria was also particularly good.

Room Tip: There are Quiet Rooms which look out onto the back of the hotel. The pool rooms are the ones you wan...
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  • Stayed: September 2012, traveled with family
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5  Thank lelabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 8, 2012

Dear Lelabell,

Thank you for the time spent reviewing Costa Adeje Gran Hotel.

We highly value your suggestions for improvements, we will take them into account as they very helpful.

All our team is happy to know you had an enjoyable time and you are satisfied with our staff, facilities, services and sangria, one of the most demanded drinks.

Looking forward welcoming you in the future

Kind regards from Costa Adeje Gran Team

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Reviewed October 1, 2012

This is a great hotel. Rooms are large and very comfortable. Buffet breakfast was very good and the restaurant brilliant, food really delicious. Plenty of sun beds. Really fantastic roof top sun area only problem pool up there not heated. Overall highly recommend this hotel.

Room Tip: Roof sun terrace is really quiet and relaxing.
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  • Stayed: December 2011, traveled as a couple
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3  Thank Linda8287334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 4, 2012

Dear Linda

thank you for reviewing your Christmas Stay at Costa Adeje Gran hotel

It's great to know you are satisfied with the services of our hotel and enjoyed your holidays with us.

We hope to welcome you back in a near future

Kind regards from Costa Adeje Gran Hotel Team

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Reviewed October 1, 2012

we have just returned from a 10 day all inclusive break at the Costa Adeje Gran, this was our second visit, the first being three years ago before they offered all inclusive so we were a little worried the standards may have dropped with the the all inclusive. we need not have worried the hotel was great. The staff are the best we have ever encountered always helpful and polite. The food is of a very good standard always fresh and plentiful and the waiters would always find you a table if the resturant looked a little full. the pool areas are very clean and tidy with plenty of sun beds and parasols and not being able to reserve sunbeds before 10.am is a great idea and this is firmly upheld. the entertainment was of a good standard tribute acts etc andthe rooms are of a good size modern and very clean all in all everything you require for a good relaxing holiday we will be returning again asap

Room Tip: go as high up as possible for a good view
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  • Stayed: September 2012, traveled as a couple
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Thank sylvia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded October 8, 2012

Dear Sylvia B

Thank you for reviewing Costa Adeje Gran in TripAdvisor.

All our team is happy to know the hotel met your expectations and you enjoyed your stay with us.

Your opinion encourages us to keep improving and working hard to offer the highest standards to our demanding guests.

Looking forward welcoming you back in a near future

Kind regards from Costa Adeje Gran team

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Additional Information about GF Gran Costa Adeje

Address: Avenida Bruselas 16, 38660 Costa Adeje, Adeje, Tenerife, Spain (Formerly Costa Adeje Gran Hotel)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Costa Adeje
#10 Business Hotel in Costa Adeje
#12 On the Beach Hotel in Costa Adeje
#13 Family Hotel in Costa Adeje
#15 Luxury Hotel in Costa Adeje
#17 Romantic Hotel in Costa Adeje
Price Range: $151 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — GF Gran Costa Adeje 5*
Number of rooms: 458
Official Description (provided by the hotel):
COSTA ADEJE GRAN Hotel, a 5 star hotel located in Costa Adeje area in the south of Tenerife, has 485 rooms (double standard rooms and suites). Free WIFI access in all Hotel areas, and a huge variety of services and installations, as restaurants, bars, pools, sun terrace, shops, mini market, etc. Perfect for your family holidays as well as for couples and friends. We are also a perfect option for conferences, events and weddings, as our Hotel counts with several conference rooms. ... more   less 
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Also Known As:
Gran Hotel Adeje
Adeje Gran Tenerife
Costa Adeje Gran Hotel Tenerife
GF Gran Costa Adeje Tenerife

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