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“Average Hotel.”

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LABRANDA Isla Bonita
Ranked #51 of 58 Hotels in Costa Adeje
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Average Hotel.”
Reviewed March 26, 2014

The holiday that I purchased for me and my parents was quite cheap so I wasn't expecting a lot in the first place. The people at the reception didn't speak good English so it was quite a challenge to talk to some of them. All staff was very polite and friendly. The seating area outside was very windy (when there is no sun, it was cold and not nice to sit there in the wind). Nice swimming pool. I am not sure if it was heated or not, but it was ok to swim in it :). The room was fine, nothing fancy, a bit strange that there was no cups and plates etc. as there was a cooker. The tv was very old, the bed sheets a bit strange, probable like 100 years ago :D. Early in the morning it was quite noisy, probably the delivery cars and bins being emptied. The food was absolutely fine for the price paid. There was a good choice every day. The main negative thing that really put me off was when I asked how much is the taxi to the airport. I would like to warn all the people who stay at that hotel and would like to take a taxi to the airport. The woman at the reception told me that the taxi is 20 euros and I have to pay at the hotel. The taxi will be there in 5 min. She then gave me the receipt for it to give to the driver. When we got into the taxi, the driver put the taximeter on, which I was surprised about. In the end we had to pay an extra 4 euros to the driver as the taximeter showed 24 euros. I was really angry as I was clearly explained that it is 20 euros to the airport. The driver's English was horrible so there was no point to argue with him and He had our bags. We paid and left. This is really the only big negative thing that I had there. Everything else was all fun (even the bin machines in the morning).

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Karina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 31, 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.

We are happy in overall you have enjoyed your stay and hope to see you back in future.

Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (896)
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Wakefield, United Kingdom
Level 5 Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 26, 2014

I have now been to this hotel on nine occasions and we have had our ups and downs.
It will give you every thing you need to have a great holiday in the area, if your expectations are not five star luxury for four star value.
The staff here are all long serving and very, very helpful. If your not that screaming arrogant know it all. Any thing that is in their power to do or help you with they will do for you.
The rooms are still in my opinion great value for money, how many other hotels give you one bedroom apartments as standard. Check out the prices other hotels charge you for putting the word suite on the description.
The food is plentiful, its fresh and its hot with a very good choice. It can be frustrating when its busy, but what is the rush your on holiday.
The bars cater for all tastes and there is now a very small supplement for premium brands if that's your taste.
Cleanliness is top notch, every day every where, its clean.
This hotel over the years is evolving with the modern day holiday maker and is making a very good job of it.
Great value

Room Tip: ask for high floor, pool view
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank andyg2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 29, 2015
Dear madam/sir,

We are happy you have enjoyed your stay with us and would like to thank you for your feedback, it has been very helpful.

We hope to see you back in future.

Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 26, 2014 via mobile



OMG where do I start food is slop tasteless and repetitive also not clearly marked. The Breakfast was actually the worst food I've ever put into my mouth, the meat is watered down only as much as the spirits in the bar. The beds are similar to a prison and the staff are rude & unhelpful

The main seating area feels like you're sat in a block of rough council flats & the beer is awful.

Full of drunken couples who are making the most of all inclusive beer. Honestly the rooms are small and smelly with terrible twin beds that move with you in the night. We didn't sleep a wink. The mattresses are badly stained & full of holes.

You don't receive what you pay for & they try to rip you off the bacon at breakfast is like thin burnt spam that Tastes like sewage & the sausages stink of damp

I wouldn't let a rat stay here and 4 stars ? not worthy of a 1 star more like a homeless centre or refuge. The place is Also shaded round the bar during the day & FULL of flies. We also found out that there are nudists allowed to run riot all over the roof (this is confirmed on this site & on their website)

Absolute gutter stay away



Stayed March 2014, traveled as a couple
Helpful?
3 Thank sunseekers2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 29, 2015
Dear madam /sir,

We want to thank you for your comment. Feedback helps us to improve our services. We are sorry to read that we did not meet your expectations.

We have taken note of your comments and will see what we can do to improve.

Please get in touch with us through our e-mail:
publicrelations.islabonita@mpihotels.com

Kind regards,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Costa Adeje hotels

Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 25, 2014

just got back from isla bonita it is in desperate need of an up grade.the staff are very friendly and work very hard but theres not enough of them in the dinning room.we was in room 140b it was very noisey at 2 and 4 every morn with bins being emptied and people that was working shouting and laughing which is no laughing matter when your trying to get to sleep. the food was ok a lot of pork but was always something else you could have we certainly didn't go hungry. the bbq was realy good its a 3 coarse meal and was plenty of it.the animation team work very hard and it would fall short without them. I wont be going back there after staying in a proper 4 star hotel there 2years ago but you don't now till you try it

Room Tip: try to avoid the b block if you want some sleep
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lynn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 31, 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.

We are happy in overall you have enjoyed your stay and hope to see you back in future.
Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanford-Le-Hope, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 25, 2014

This is our 2nd stay here there's been many improvements to the ,bar ,entertainment area,and restaurant As before all staff friendly and helpful animation teem very good , the food was good and plenty of choice ,our room was basic but spacious cleaned every day. would like to return to this hotel, Anne and mr Trevor x

Room Tip: High floors and best to pay more for pool view
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anne a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 29, 2015
Dear madam / sir,

We would like to thank you for your friendly comment. Feedback helps us to improve our services and we are pleased to read that we have met your expectations.

We are happy you enjoyed your stay and hope to see you again soon.

Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 25, 2014 via mobile

Looking at the reviews I was not looking forward to going. When we got there I was presently surprised. We stayed for 11 days. The hotel was big clean and welcoming. The rooms were a great size. Lounge little kitchen bedroom and en suite. Our room was dated but absolutely fine everything you needed. The bathroom needed some tlc but you could still do what you needed to. Balcony was big and very safe for children. We were on the third floor, great views. The hotel is also next to a supermarket which was an added bonus. The beach wasnt far either way. The bar was also busy but why complain you only waited a few minutes. The food was great wide selection. You also see them cooking all meats and eggs never seen this before so it was great!!! Just can't complain for the price you pay. All staff work such long hours and are great. All pools are very clean and warm also. We would definitely come back!!!
To people complaining. If you want four star then pay for it you must know your not going to get that with the price!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 548Samm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 29, 2015
Dear madam / sir,

We would like to thank you for your friendly comment. Feedback helps us to improve our services and we are pleased to read that we have met your expectations.

We are happy you enjoyed your stay and hope to see you again soon.

Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2014

Dont believe all you read we have just returned March 22nd 2014 We had a fantastic holiday.The rooms were first class.Entertainment was first class both daytime and evening.We stayed all-inclusive and there were four adults in our party and we all agreed it was the best.This is not my first stay at Isla Bonita we came here in 2008 and it as greatly improved in all fields

Room Tip: Go for a superior room over heated pool Number 504a recomended
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michaeltowle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones Públicas at LABRANDA Isla Bonita, responded to this review, January 28, 2015
Dear madam/sir,

We would like to thank you for your positive feedback as it will surely help future guests to get an overall idea of the hotel.

We are looking forward to your next stay.

Kind regards,

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LABRANDA Isla Bonita

Property: LABRANDA Isla Bonita
Address: Avenida Bruselas, 8, 38670 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Costa Adeje
#32 On the Beach Hotel in Costa Adeje
#34 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — LABRANDA Isla Bonita 4*
Number of rooms: 438
Official Description (provided by the hotel):
This comfortable hotel is located in the tourist area of Playa Fanabe and in the area you can find a lot of shops, bars, pubs, restaurants and nightclubs as well as public transport. A 400m is the beach promenade and Fanabe beach.The cozy and comfortable rooms are air conditioned and equipped with bath, separate living room, direct dial telephone, satellite TV, , sitting area , hire safe and a balcony or terrace. Guests have access to two swimming pools for adults and two for children. In addition, a snack bar, sun loungers and a terrace for sunbathing. If you want to keep fit you can use the gym. As for sports, you can play tennis, table tennis, basketball, billiards (additional fee) and bocce. You will also have the chance to practice archery. The nearest golf course is three kilometers away. We have an ample entertainment program for both adults as well as children. Upon arrival, customers who want to use the pool towels have to pay a deposit of 10, - euro per towel pool, the deposit will be returned upon departure. Pool towel change is 1, - euro per towel / change. We offer free access throughout the hotel (public areas and rooms). ... more   less 
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Also Known As:
Adonis Resorts Isla Bonita Hotel Costa Adeje
Isla Bonita Tenerife
Jardin Isla Bonita
Hoteles Isla Bonita Jardin Hotel
Isla Bonita Hotel Tenerife
LABRANDA Isla Bonita Tenerife/Costa Adeje

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