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“Could have been perfect!!”
4 of 5 bubbles Review of H10 Gran Tinerfe

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H10 Gran Tinerfe
Ranked #12 of 57 Hotels in Costa Adeje
Certificate of Excellence
Stratford-Upon-Avon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Could have been perfect!!”
Reviewed September 23, 2013

Just returned from two weeks stay at H10 Gran. Overall it was a very pleasant and relaxing holiday. The whole of the hotel is spotless and very plush, especially the chill out area. Although we felt that the evening entertainment could have been much better here.

The room we had on the 10th floor was wonderful with spectacular views across to La Gomera. The maid service was also excellent with regular towel and sheet changes. The beds are massive and so comfortable.

The location of the hotel is also spot on being with being right on the promenade leading to Costa Adeje one way and Los Americas the other direction.

Unfortunately my husband and I felt that the evening meal was very poor. The cooked food was always cold and the cooked meat in the show cooking area was very tough. Even the salad choice was not to our liking. Needless to say we ended up having soup and heating it up in the microwave. Most of the bread and rolls were so hard. If you like raw fish eg. suchi etc then you might enjoy the food. But not for us.

Having said this we enjoyed our stay and might consider going back but only on a bed and breakfast basis.

Ask for a high floor and upgrade to sea view. Well worth it!!

Room Tip: High floor with sea view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSullys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 28, 2013
Dear Guests,

We are so pleased to read such kind words about our Hotel. Thank you for posting on www.tripadvisor.com.

The Chill Out terrace is definitely the gem of the Hotel and we are glad you enjoyed spending time out here!.

We work very closely with the Head Chef and any comments are passed on and certainly taken on board!!.

Best wishes,

H10 Gran Tinerfe Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,270)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013

Spent 7 days here with my boyfriend, absolutely loved every second of it. Best hotel iv stayed in, hotel was beautiful. Big room with a must have seaview balcony, waking upto and watching the sunset made it. The whole hotel and our room was so clean. Cleaners and every1 of the hotel staff are so polite and helpful cudnt do anymore for you. Went half board, breakfast and tea, so much choice lovely food. Chill out area I absolutely loved always went down ther in the evening listening to the 2 guys singing and playin guitar whilst having a drink and watching the sunset. Hotel cudnt of been in a better area 15min walk to siam park amazing water park. 10 minute walk right and your on the strip but lovely bars right outside walk both ways and its nice and quiet. The 2 tomson rep girls wer lovely and helpful. This hotel in my eyes is perfect and cant wait to go back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summertimehols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 28, 2013
Dear Guests,

Thank you very much for this fantastic review posted on www.tripadvisor.com!!.

It is comments like this that reassure us that all our staff are working hard to ensure all of our guests enjoy their stay.

We can not wait for you to return!!.

Best wishes

H10 Gran Tinerfe Management team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norfolk england
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 21, 2013

My partner and I have just arrived back from a weeks stay at the Gran Tinerfe, 13th to 20th September 2013, it was an excellent week, the food was great, lots to choose from. Room very clean and tidy. Arrived late but a meal and drink waiting for us in our room. even given a drink while waiting to check into our room. Had a great time, will be going back to this hotel again..

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 28, 2013
Dear Guests,

First of all thank you very much for your review posted on www.tripadvisor.com.

We are so glad to read such kind words. We are always making improvements and look forward to you seeing these when you return.

Best wishes,

H10 Gran Tinerfe Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2013

Me and my girlfriend stayed here from the 10th-17th of september and we loved every moment of it! Our flight and transfer went very smoothly and when we got the hotel we were greeted with friendly staff, and we were told to have a seat with a glass of bubbly while they check us all in, which some people werent happy bout, but its better than standing up and queing for 20 mins!!
our room was very spaceous and clean with a modern twist! All the staff had smiles on there face and always said hello before you did!
the hotel was very clean and has a nice layout! The pools are amazing with plenty of sunbeds around the 3 pools and you can always get a sunbed at anytime of the day and they really comfy!
The food was very good but the buffet does get very busy at times! we had a time given to us which you could change and we went later bout 8.45 which was a good time for us as the buffet was a bit quiter! but overall plently of selection and the chefs are always there refilling stuff!
very good hotel, very clean, staff are brillant and we had a wonderful time and the expereince we had just made that extra special.
nice too see no kids!!

Room Tip: worth paying a bit more for the sea view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WheatsheafOaksey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 19, 2013
Dear Guests,

Thank you very much for posting your comments on www.tripadvisor.com.

Everyday, we take care of all the different facts, services and facilities to pamper all our guests.

Once again thank you so much for letting us know about your "great experience" starting with a nice and friendly check in.

We would wish to welcome you again in not too distant future.

Best wishes,

H10 Gran Tinerfe Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 18, 2013

the hotel was fantastic, rooms, services, staff, great value for money, went with thomson, 1st class service all round by them, flight out and back on time,valet car parking at gatwick perfect arriving and collecting .taxi collection to and from hotel perfect .facilities at hotel perfect. food choice in main dining room & variety excellent . shows in evening 1st class pools areas excellent and bar services around pool v good chill out areas superb whole hotel and room very clean the perfect couples holiday thanks again to thomson

Room Tip: have rooms on the sixth floor facing west avoid the el mirador restaurant ate there once bad servic...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michaeljbull1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 19, 2013
Dear Guests,

First of all we would like to thank you for choosing our Hotel for spending your holidays and take your time to share your experience on www.tripadvisor.com

Our main aim is to make guests feel comfortable with us, we always try to do our best to make them feel like in their own home and enjoy their holidays with us.

Best wishes

H10 Gran Tinerfe Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertford, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 16, 2013

I stayed here for the 1st week of September with my friend, leaving my toddler at home!

We were greeted with a chilled glass of cava and as we arrived en masse with Thompson we were all seated in the lounge and called up to reception individually, which was much nicer than queuing up.

As the hotel was at capacity they were using all available rooms, which meant that we were upgraded to a Junior Suite on the 11th (top) floor. It was a beautiful room (1110) - spacious, clean and comfortable. Bed was a little hard but was heaped with gorgeous, soft pillows, so we always had a great sleep. It had an extra large balcony with loungers and a parasol and an amazing view out to sea. The a/c wasn't working at first, but a call to reception had the maintenance man up within 10 minutes and the a/c working after 5 minutes, so great service there. Our room was always spotless and we were left a chocolate on the bed every night, which was a nice touch.

The pool areas are all lovely with loads of loungers, some of them incredibly luxurious - 4-poster bed style, round beds and long beds with cushions on them. Even the standard loungers are decent. We were always up early so got a lovely spot every day, but as you cannot reserve loungers before 10am (a rule that is actually enforced for once!), unless you are a lazybones you will get the spot of your choice. They don't have music blaring all day (apart from 30 minutes at 12 for the aquaerobics) and there are no kids, so the only sound you can hear is the tricking of the waterfalls in the pool - bliss!

The restaurant was also nice and clean, but some nights far too hot. We had a set time for dinner, which didn't bother us, but it's not for everyone. I think the main buffet area is too small for the hotel and would benefit from having 2 stations with duplicate dishes, as I have seen in other hotels. The food was pretty good on the whole, but I don't like being tied to the hotel for meals as you don't really get a taste of the local cuisine, which is a shame but a casualty of mass catering I suppose. There was plenty of variety though and we ate like Kings! My only negatives are the fact that although at breakfast you may have unlimited tea, coffee, juice etc, you are given nothing at dinner, so you are forced to buy a drink at the hotel prices. When a small bottle of water will set you back €2 (and a 1 litre bottle at the supermarket only costs 39 cents), it is a bit annoying. Also, we arrived too late for dinner on the first day, but were told we would get dinner on the last day instead. However, the restaurant does not open until 6.30pm and we had to be ready for the bus at 6.45pm. The hotel would not offer an early dinner (although we could have swopped for lunch), so we had 15 mins to stuff down a meal!

The hotel is in great location. Not right on the strip (thank goodness), but close enough that there are plenty of bars and shops nearby and right near the harbour too. Access right onto the beach, which is pretty nice, but the black sand and the chargeable sunbeds meant we stuck to the pool aside from the odd dip at the end of the day! Very close to Siam waterpark, which is fantastic, but up a steep enough hill that we got a taxi there! We also went on the Freebird excursion, which was great. Expensive, but we thought it was worth it and we saw dolphins and whales!

Overall, we had a wonderful break, plenty of sunshine and in a great location - I can thoroughly recommend!

Tip for duty frees - tobacco and cigarettes only cost a bit more at the airport than in resort, but only before you go through security. Once into departures they are much more expensive, so be warned!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Loshington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 18, 2013
Dear Guests,

First of all we would like to thank you for taking your time and sharing with the rest of the visitors your experience on www.tripadvisor.com.

It is very important for us to know how our guests feel, and if you are satisfied with the services we offer, because our objective is for you to enjoy your stay and always have a pleasant memory of our hotel and the Island of Tenerife.

Thank you once again for recommending us!!.

Looking forward to seeing you,

Best Regards

H10 Gran Tinerfe Mangement Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Barra, United Kingdom
2 reviews
Reviewed September 16, 2013

Not long back from an excellent stay at H10 Gran Tinerfe with my partner. Stayed for a week and wished it could have been longer!
We arrived at the hotel and were given with a glass of cava and checked in with no problems.
We had booked the Junior Suite on the 6th floor which exceeded our expectations. It was perfect with a lovely sea view and looking out onto the chill out bar below. Definitely worth the extra money! Very spacious and clean with everything we needed such as a hair dryer to air con.

The hotel and room were very clean at all times. The staff are friendly and happy to help. They work very hard to keep the hotel running to a high standard.
I loved the chill out bar in the evenings, there was a good selection of chill out music. Enjoyed the DJ set for 2 nights. You can sit with a cocktail watching the sunset which is bliss. You do have to wait a while to get a drink sometimes as it is table service. They prefer you not to order from the bar.
Also as stated in other reviews its a no cash hotel and everything gets put onto your room. I did not find this a problem. It saved carrying money around and to be honest the prices aren't much different to back home. We payed for some of our drinks half way into our stay so we weren't hit with a big bill on check out.
The food at the hotel is good, nice section at breakfast, lunch and dinner. Really enjoyed the Mexican themed night and chocolate fountain!
The hotel is in an excellent location within walking distance to other bars/clubs, restaurants, shops, beach and Siam Water park which is worth a visit!
Would defiantly recommend this hotel to family and friends and we hope to return again in the near future!

Room Tip: Sea view is a must!
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCG_EC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10GranTinerfe, Director de Relaciones Públicas at H10 Gran Tinerfe, responded to this review, September 18, 2013
Dear Guests,

First of all thank you very much for posting your comments on www.tripadvisor.com.

Thank you very much once again for taking time to write such a lovely review, it is clear to see that you really enjoy your time in H10 Gran Tinerfe.

Yes, it is true time flies when you are having fun!!.

Please do not hesitate you, your family or friends to contact us before your next visit to this e-mail address rrpp.hgt@h10hotels.com for any special request.



Looking forward to seeing you,

Best Regards

H10 Gran Tinerfe Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Gran Tinerfe

Property: H10 Gran Tinerfe
Address: Rafael Puig Lluvina, 13, 38660 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Costa Adeje
#7 Spa Hotel in Costa Adeje
#8 On the Beach Hotel in Costa Adeje
#9 Business Hotel in Costa Adeje
#11 Family Hotel in Costa Adeje
#11 Romantic Hotel in Costa Adeje
#11 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Gran Tinerfe 4*
Number of rooms: 367
Official Description (provided by the hotel):
The H10 Gran Tinerfe hotel is located in the south of Tenerife on the Costa Adeje, right on the seafront. It has three swimming pools and sports facilities for enjoying your holiday time. Its wide-ranging culinary offering will bring you the best of local and international dishes. Hotel guests receive free admission to the Playa de las Americas Casino, which is located in the same building ... more   less 
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Also Known As:
h10 Gran Tinerfe Hotel Costa Adeje
h10 Gran Tinerfe Resort
Gran Tinerfe Tenerife
H10 Gran Tinerfe Tenerife/Costa Adeje

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