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“Second time round and getting better”

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H10 Costa Adeje Palace
Ranked #33 of 57 Hotels in Costa Adeje
Certificate of Excellence
Bedlington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Second time round and getting better”
Reviewed October 24, 2012

Just got back after a great hol at this friendly, relaxed and comfortable hotel. Lovely room well maintained and super food well presented. The place is immaculately kept and in a perfect location for walks by the sea and quiet lounging in the sun. This was our second visit, been in March and October and will go again. Oh! By the way, it's no real distance from the airport so even that's life made easier.

Room Tip: Not good sleepers, we asked in advance for a room away from the areas beside the elevators as those...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 20, 2012

I returned from this hotel yesterday. I travelled with family, including my five year old daughter. Had requested refurbished rooms via email with sea or pool views prior to travelling and was delighted to be obliged with same. Check in was very slow, and I was then told that my husband, daughter and I would have to wait for our room to be ready, with a wait of up to one hour. It was 2pm and we had been on the road since 5am. However rooms where beautiful, all White with beautiful balcony equipped with conservatory furnishings. In laws had curtains on their balcony adding to that mediteranian feel. AVOID EVENING BUFFET! Or eat there at your own risk......first night I was served raw chicken.....not even slightly cooked and my father in laws fish was also undercooked. Third night a creepy crawly left my salad - before the first forkful thankfully. Service in the restaurant very poor. Breakfast is better. Lots of selection with onsite boulangerie which was a god send, night and day. Very peaceful location and the pools are great. Lots of loungers. Weather was amazing. Quiet end of e resort, and a very peaceful holiday. Drinks reasonably priced despite other reviews. Overall a great break as hotel is quite beautiful with good grounds.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gfg1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitoria-Gasteiz, Spain
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 19, 2012

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Stayed October 2012, traveled with family
Helpful?
2 Thank javi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2012

had a great week here at the costa adeje palace the food was overall very good with a varied varierty of food. the rooms were clean and well presented staff were very friendly and helpfull fully recomend all inclusive well worth it. the only down side is they require 100 euros deposit when you arrive as a security deposit but if you are on a low budget it takes alot out of your spending money. there is fee tours available but be very careful as not everything is free in life if you get offered a tour with PALS you get a 3 hour talk trying to sell you a matteress and a 45 minute tour of a market. otherwise i would return back here to the costa ajeje palace hotel.

Room Tip: there are rooms facing another hotel with no views
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  • Stayed October 2012, traveled with family
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    • Rooms
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    • Service
Helpful?
Thank davidwiseman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harleston, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 18, 2012

Stayed for 4 nights as part of a SAGA tour of Canary Islands. Room was spacious and very clean - excellent shower. Although a large hotel the quality and quantity of the food was first class and varied in choice each day. With warm weather it was possible to eat outside daily. The swimming pool was large and well maintained as are the grounds - the waterfall is amazing.
The evening entertainment could have been better and some occasions it was one man with a vast array of electronic instruments. The magicians were very good.
Via a security gate (room pass key needed) it was possible to walk along the sea front and even swim in the warm sea. The black sand was interesting but very clean.

There were several bars and restaurants nearby.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Gordon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tenrife60, Director de Relaciones Públicas at H10 Costa Adeje Palace, responded to this review, November 4, 2012
Dear guest,

Thank you very much for your kind commentaries on Tripadvisor.

All our staff works every day to find the satisfaction of our clients, giving a good service and gastronomy, and that can enjoy in our Installation; we are always with improvement and give the best effectiveness to our guest.

We hope to see again on your next holiday.

Best regard
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
163 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed October 17, 2012

The breakfast experience is not to be missed, the staff are very friendly and the selection of foods are extensive to everyones tastes. The guests are in the main couples,so it was quiet and relaxing by the pools.The rooms are very clean and comfortable.Outside the hotel there is not very much to do but they do run a free shuttle bus to Playa de las americas otherwise a taxi.

Stayed May 2012, traveled as a couple
Helpful?
2 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2012

Just returned from 10 night holiday at this lovely hotel, it is our 9th visit and is always enjoyable, the location for us is perfect, not too busy , within walking distance of a few bars (try Tiggys on the corner facing the RIU hotel) live music on most nights & good selection of beers, we have always found the staff at the hotel very smily & helpful particularly Augustine on reception & Norman maitre d in the dining room. One review said "Dont drink the coffee"in the dining room I agree it is not the best but breakfast in the pool restaurant is an option for guests & the coffee served in there is lovely, like most hotels the dining room is buffet service but the food is varied and plentiful there is always something for someone,good times of the year to go are March & October when the weather is perfect.

Room Tip: Rooms on 3rd floor or higher overlooking the indoor pool & italian restaurant are all great
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jendav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tenrife60, Director de Relaciones Públicas at H10 Costa Adeje Palace, responded to this review, October 18, 2012
Dear Guest,
We appreciate your feedback after your stay at our hotel. Indeed, thank you to choose the H10 Costa Adeje Palace to enjoy your holiday and we are very proud to know that we could meet your expectations, like this is being our main objective. Your comments represent the best reward for our daily efforts and therefore, I will pass your kind words to all the team of H10 Costa Adeje Palace
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Costa Adeje Palace

Property: H10 Costa Adeje Palace
Address: La Caleta, Playa La Enramada, s/n | La Caleta, 38679 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Costa Adeje
#22 On the Beach Hotel in Costa Adeje
#26 Luxury Hotel in Costa Adeje
#30 Romantic Hotel in Costa Adeje
#33 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Costa Adeje Palace 4*
Number of rooms: 467
Official Description (provided by the hotel):
Located next to the sea on the Costa Adeje and with direct access to La Enramada beach, the H10 Costa Adeje Palace is the ideal location to enjoy Tenerife’s balmy weather and discover this magnificent island. Featuring comfortable rooms with their own terrace, a wide range of dining options that includes the El Jable restaurant with international buffet and show cooking, the a la carte restaurant La Tosca and the Teppanyaki Sakura restaurant, Chill-Out area, the Despacio Spa Centre with a wide range of treatments and its Privilege, Exclusive Rooms and Services.​ ... more   less 
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Also Known As:
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Tenerife

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