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“Lovely Hotel great location”
Review of HOVIMA Costa Adeje

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HOVIMA Costa Adeje
Ranked #22 of 58 Hotels in Costa Adeje
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely Hotel great location”
Reviewed January 29, 2013

Stayed at the Luabay Hotel for New Years eve for 2 weeks. This hotel is a very clean hotel, the rooms where cleaned thoroughly everyday and were of an average size. Views from the balconys were great, we was on the 8th floor overlooking the harbour side and it was really beautiful. Pool area was good with a choice of 3 levels all with pools, plenty of room for everybody but people still put towels down.. Although the evening entertainment was very good the evening entertainment area was strange, the stage and dance area were fine but the seats were all lined up in rows and the waiters were very insistant in putting chairs back straight away after they were moved. Food was lovely but not very varied, however we could always find something to eat and didnt starve. The themed resturant is definately worth a visit, we ate in both the spanish night and the mexican night. Both were really delicious and it was nice to actually speak to the waiters and be served. I would definately recommend this hotel for value, location and comfort.

Room Tip: higher the better, could be quite noisy low down, saying that the lifts were very very slow..
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bluedog42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, February 6, 2013
Thank you very much for your kind words! We are glad you enjoyed your holiday to the fullest and were satisfied with our service. Your feedback is very important and on behalf of the Luabay Costa Adeje team we would like to thank you for sharing your positive experience. We hope to welcome you at our hotel again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,172)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Newcastle, United Kingdom
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 28, 2013

Just back from our 7 day stay at the Luabay. The hotel was full, as compared to when we were there last May, when it was only 75% full. The main concern was in the dinning area, the food was not what you would expect from a four star hotel, not to mention a Thomson Platinum, now downgraded to a Premier! The tables were not cleared between courses, the food was not always hot, the Spanish Themed Restaurent food as terrible. All this may be down to the hotel being full.
The entertainment was first class, Charlie Chaplin show is a must to see.
A/C seemed to be on its last legs, did not cope with the winter temps.

Room Tip: You pay extra for pool view rooms in the upper floors, booking with Thomson, you are at the back of...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Findlay1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, February 6, 2013
Thank you very much for returning to our hotel and sharing your experience. We are very sorry that you were not satisfied with the food and the service in our restaurant on this visit and truly hope that it did not spoil your holiday for you. Your feedback will be forwarded to the department and we hope we can present you our standard that you experienced on your previous visit on another occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 28, 2013

This hotel is over rated as 4* .The positives are the hotel is clean, lovely pool areas, plenty of sun loungers,and the hotel is in a good central location,the evening entertainment was good.The downside was the restaurant,the appearance of the restaurant was more liks a works canteen and most of the staff were unfriendly, nobody ever greeted you with a "Good morning" or "Good evening"they were only interested in herding you to a table.The chefs at the servery were no better never a smile they just basically threw the food on to the plate .We blame bad management ie poor training .The food was the usual buffet style but on the whole it was good.The bar staff were no better on some occasions they were rude,give the cocktails a miss they are no better than slush puppies, in fact the drinks quality was poor.The reception staff were all very helpful.We did enjoy a week in the sun but would not recomend this hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scoty26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, February 6, 2013
Dear Scoty, we would like to thank you for writing this review. We are glad that despite some negative points you are mentioning you enjoyed your stay with us. Your feedback is very much appreciated and we will forward your thoughts about the atmosphere and service in the restaurant as well as the taste of our cocktails to the responsible departments in order to initiate improvements for the future. We would be very delighted if we could welcome you ar our hotel again and present you an improved service!
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Wrexham County, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 25, 2013

lovely clean good service hotel,rooms and food good and plenty,would return,we had a lovely weeks holiday sept 2012:)beech lovely, good bars ,good walking ,good views, good hotel pool areas good lovely and clean,good pool bar service with snacks,plenty of room around sunbeds,all in all one of the better A/I hotels we have been to:)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank shazann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, January 31, 2013
Thank you very much for sharing your experience and for your kind words. We are glad you enjoyed your holiday to the fullest and were satisfied with our hotel and service. Our team is looking forward to having you as our guests again soon! Thank you for recommending Luabay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 24, 2013

We stayed at this hotel from 30th Dec - 13th Jan 2013. We have been to Tenerife 4 times in the last 5years and this is by far the worse hotel I've stayed in in fact we've been to better 3 star hotels and wonder why it could possibly be a 4 star let alone PLATINUM. With 2 adults and 3 children we requested adjoining rooms and even e-mailed the hotel the week before, on arrival we were told they were and when finding the rooms we found them to be nextdoor but one we were told we could wait a few days to change but told there were no interconnecting rooms we did change 2 days later but still had the boiler room in between us and so was pointless, We did speak to another couple 2 days before our departure that had no children were in a family room with connecting doors ! New year eve was a fabulous evening with great food a band and a disco, thats the only good news. The rooms were basic, you had to pay for the tv remote and the only english channel was sky news.
The restaurant was a joke, the food was always cold and very repetitive, the chef was miserable the meat was never cooked thouroghly, I'm talking oozing with blood which made our daughter sick. There was no childrens food whatsoever and after complaining it made no difference.The atmosphere was just bland. The kids club didn't exist and when I asked we were given a plastic table and chairs by the pool every morning with crayons and paper for our 2nd week. The entertainment began at 9pm with a show at 9.30 and finished by10.30pm That's your lot.There was no entertainment in the day ever, no Wifi unless you paid for the password If you want a good hotel The Guayamina Princess is far better and The Best Tenerife is fab for the kids with great shows day and night little stalls in the evening to browse round and a photographer taking snapshots throughout your stay. I paid a fortune for 2weeks in this hotel and we found ourselves eating out and watching shows in other hotels, something you shouldn't have to do. I have been to much better 3 star hotels and would not return to this one and I'm not a picky person I just thought it was an average hotel but definately NOT 4star.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tina S s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, January 31, 2013
Dear Tina, we thank you very much for taking the time to write this review and share your experience at our hotel with us. We hope that despite some negative points you are mentioning, you and your family enjoyed your holiday together and would like to apologise for the inconvenience concerning your room request. Our kids club and day time entertainment is limited during the winter months and depending on the amount of children we have in our hotel. For a great family vacation with full kids club and entertainment we would like to take this chance to recommend the Luabay Costa Los Gigantes for your next visit to Tenerife. Your feedback is very much appreciated and will help us improve on the areas you are mentioning. We will therefore forward your comments about the problems with adjoining rooms, the temperature and choice of food and the entertainment to the respective departments in order for them to look into your complaints in more detail and initiate changes for the future where applicable. It would be a great pleasure if we could welcome you and your family at one of our hotels again in the future.
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glasgow scotland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

Just returned from a week here,all in all I was happy,the only real downer was the food.. It was often cold,and repetitive,no carvary. Rooms where okay,but I was on the fourth floor above the games courts,so no sun in the winter,so basically,you get what you pay for,but in no way is is this a four star establishment. Thomson s need to review it's platinum status.

Room Tip: Pay the extra to get a higher floor number,preferably on the south side. You get sun all day.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jamesmason043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, January 31, 2013
Dear James, we would like to thank you for writing this review about your stay with us and are glad you had a nice holiday. Your feedback about the food will be forwarded to the responsible department in order for them to improve on the points you are mentioning. We hope we can welcome you as our guests again soon.
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Ellesmere Port, United Kingdom
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2013

We stayed at this hotel for 1 week from 10th January. The hotel is ok if like us you just want a cheapish week of winter sun. I would not recomend it if you want a luxury holiday. I would not class this as a platinum hotel as I have stayed at the Bahia and the Guaraymina Princess and they are so much nicer. I would agree with some of the other reviews it is very noisy in the rooms. The food in the buffet resturant is alright we always found something to eat. The afternoon sandwiches they have as snacks are awful stear clear. The pools and the rooms are all clean and pleasant. I would use the hotel again for a cheap week but would not recommend it to my friends as I have stayed in far nicer hotels.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LesleyL50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at HOVIMA Costa Adeje, responded to this review, January 31, 2013
Dear Lesley, thank you very much for taking the time to write this review and share your experience. We are glad that you had a relaxing holiday and also thank you for mentioning some points that could improve. Your feedback is very much appreciated and will help us initiate changes for the future. We would love to welcome you at our hotel again on another occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HOVIMA Costa Adeje

Property: HOVIMA Costa Adeje
Address: Avenida Ernesto Sarti 8, 38660 Costa Adeje, Adeje, Tenerife, Spain (Formerly Luabay Costa Adeje)
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Costa Adeje
#29 Romantic Hotel in Costa Adeje
#34 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — HOVIMA Costa Adeje 4*
Number of rooms: 303
Official Description (provided by the hotel):
HOVIMA Costa Adeje invites you to enjoy your holidays in an exclusive hotel in Playa Fañabé with a full range of services. The Hotel is located next to the beach, in the most beautiful and peaceful area of Costa Adeje. Discover our All Inclusive service as well as our high class rooms which are ideal for sophisticated guests with great expectations. Relaxation and comfort is what you can expect from your stay at HOVIMA Costa Adeje in Playa Fañabé. Enjoy the wonderful surroundings and the nature at a one of a kind location. HOVIMA Costa Adeje is exclusive for adults, minimum 16 years old (accompanied at least by an adult with more than 18 years). ... more   less 
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Also Known As:
Luabay Costa Adeje Hotel Costa Adeje
Esmeralda Hotel Tenerife
HOVIMA Costa Adeje Tenerife

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