We booked a suite in Jardines de Niveria following the many positive reports on Trip Advisor which overall I find hard to testify in my report.
First the positive: Jardines de Niveria has a very nice and spacious garden and pool area. Public areas and rooms are clean (although not too big and they completely lack any concept of interior design).
My main negative issue with the hotel was the food quality. There's a lot of selection but overall almost everything we tried was disappointing and definetely not even close of 5star quality. The coffee at breakfast was plain awful. We took most of our dinners outside (which is way cheaper by the way as well). Also there are issues with service quality here and there. E.g. service in the pool area is not working at all. There's buttons to push for the waiter but they are plainly ignored and it's at matter of luck if you catch someone by accident within the next 30 mins. Service at the restaurant was also not of the expected standard. I'd expected the fitness room to be available all day and not only 3 hours in the morning and the evening). My wife was unhappy with the quality of the pedicure she had in the SPA. WiFi worked only at the balcony and not in the room.
Don' get me wrong: This is not a bad place (it's not an especially good one either) and I've listed the things not working in contrast to the positive reports on Tripadvisor. I just don't feel this is a 5 star hotel by any means and I've seen many. Also I've been to Jardines Tropical (just 200m away) a couple of years ago being a 4 star and I would rate it way better than Jardines de Niveria.
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- Also Known As:
- Jardines De Nivaria - Adrian Hoteles Hotel Costa Adeje
- Jardines De Nivaria Hotel
- Jardines De Nivaria Adeje
- Hotel Jardines De Nivaria
- Jardines Nivaria
- Jardines De Nivaria - Adrian Hoteles Tenerife/Costa Adeje