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“Everything needed”

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Hotel Suite Villa Maria
Ranked #5 of 58 Hotels in Costa Adeje
Certificate of Excellence
Chesterfield, United Kingdom
Level 5 Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Everything needed”
Reviewed June 25, 2014

Stayed in June with 2 grand kids and their parents.We stayed next door in a 2 level villa.Approx 5metre sq terrace with sun beds and patio furniture, kitchen with stainless steel kettle,toaster,coffee perc. ,cutlery,dishes microwave,large fridge,everything you would need.Large lounge with sofa ,tables etc plasma t.v with 60 odd channels ,but only a few English and a toilet and shower.Tiled staircase led to toilet ,shower , bath and a large bedroom with balcony .great views over the bay. The Villa Maria has been designed with thought.There are 2 large pools,with a waterfall between them,plenty of sun beds.The gardens are a delight with lizards running through the rocks and plenty of colour. There are 78 villas,but it was quiet,the hotel is spacious with play areas for the kids,squash court,gym ,table tennis and a pool table all spread out .The breakfast is superb,buffet style , vast range of food and friendly waiters.The shop is small meaning a 800m trek down and back up a steep hill to a small supermarket for some products,where there are a few restaurants. It has a decent restaurant,but men need to wear long trousers,a good bar and pool cafe.Free bus to a sandy beach(sun beds 19 euros) where there are more shops. The Villas are comfortable,friendly,great for our young grand kids ,a bit isolated ,but their is plenty to do.

Room Tip: We had villa 42,great views and easy access.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B4379XBmichaelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 26, 2014
Dear guest,

First of all we would like to thank you for choosing the Hotel Suite Villa María for your holidays. It was a great pleasure for us having you at our property. We are also happy to read that the Villa where you stayed pleased your needs. Specially we are so happy you have found the property as a child friendly hotel and to see your whole family enjoyed the stay.

We are glad to know that we met your expectations and we look forward to welcome you back in a near future. I´d like to let you know that we offer a special animation program for children in summer, to make the youngests enjoy even more in our hotel.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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London
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 22, 2014

We chose this resort as you get the best of both worlds: A villa, so that our 20 month old could have his own room, and so we could self cater, combined with hotel facilities, hotel breakfast (top notch) and daily housekeeping which was very much appreciated.

The villas are a very good quality, spacious, and we had a great 180 degree sea and mountain view. There are a few things that need improving:

1. Couldn't lock the door from the inside so our toddler could open the door whenever he chose to and head off down the path! He clocked on to this within minutes. Apparently it's for fire safety, but if he had been sleeping in a bed rather than a cot I would have had to sleep by the door in fear of him wandering off in the night.

2. The astro turf grass gets very very hot in direct sun. So if you have a crawler keep this in mind especially in the playground.

3. The step in our villa garden from the astro turf to the patio had a really sharp edge on which our son cut his shin.

4. The showers have low pressure and took quite a while to heat up.

5. The air con never worked properly (Vila 64) so we struggled with heat at night.

6. If you like to cook like you do at home (as my husband does), you may find the kitchen limiting as only 2 electric rings on the hob. It's not really a kitchen designed for true self catering. Fridge was a good size even if like the knife draw it was the perfect height for our toddler to access (we quickly moved the knives as our son had one out the draw in 3 mins of being in the villa!).

7. Would have been very useful to have a retractable washing line.

The communal areas themselves are lovely, although the pools are quite cool still especially for a young child.

Our son fell face first off the swing as the clip in plastic barrier (poor design) was split. He cut his lip and grazed his forehead. We told reception but we found out from another guest that the same thing had happened the day before to their little girl. The hotel should have acted immediately after that incident.

The play room was very useful, but the toys are a little tired now..and the toilets always smelled.

The restaurant menu is indeed limited, luckily we weren't relying on it. Food quality is good though.

We are being super critical mainly from a parenting viewpoint, as on the whole it is very good and we had a great holiday!

A couple of pointers: la Caleta is more of a walk than described especially coming back. The shop on site is closed Mondays (was a pain as that was the day we arrived so had no where to get water or milk). It's also very over priced and the fresh produce was half rotten. So make sure you really do stock up at the supermarket if you are going self catering...

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 24, 2014
Dear guest,

First of all, we would like to thank you for choosing the Hotel Suite Villa María for your holidays. It is a great pleasure for us having you at our property and we hope you have enjoyed your stay with us.

We are glad to see you have taken time to share your opinion whit us and we regret to hear you have had these inconveniences during your stay. However, we really appreciate you for sending us your suggestions. We always take seriously the suggestions and advices from our guests to try to improve our service and facilities to get your stay more enjoyable. We are already working in these improvements and we trust that in your next stay you will be able to feel that.

We are looking forward to seeing you next time in our property with your family and your little one.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 19, 2014 via mobile

Still here now. Villas are lovely, staff really helpful and the champagne breakfast is outstanding. Free shuttles twice a day into Duque which again is lovely and only a small walk to Playa Fanabe. The hotel even booked our excursions. Will definitely come back.

Stayed June 2014, traveled with family
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 20, 2014
Dear guest,

First of all we would like to thank you for choosing the Hotel Suite Villa María for your holidays. It is a great pleasure for us having you at our property and we hope you have enjoyed your stay with us.

We really appreciate you have taken time to give us your feedback while you are staying in the hotel and it is great to know that you had time to rest and to discover all the hotel’s areas during your stay and the services and features we offer.

We are looking forward to you keep enjoying the stay with us and to welcome you back very soon at the Hotel Suite Villa María.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin - Scotland
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 17, 2014 via mobile

We stayed in March and loved it so much that we had to return in June!

The weather was beautiful, the 3 bedroomed villa (17) was again fantastic.

The staff really do make this place, faultless, helpful and so very pleasing to us, each one remembered us from March and all the same personnel were still employed.

Golf carts can be requested to pick you up just by calling reception and room service is delivered via the same method. Many an evening we spent enjoying fillet steak by our private pool.

I don't want to post anything negative at all because this place is so good but if I had the choice.. I would make breakfast table service and not buffet.. Buffet's are not 5 star in our opinion. We chose to make breakfast in our villa.

Food overall was very good, traditional canarian and we enjoyed it, eating on resort every lunch & dinner.

The cocktails at the Bar Plaza were fantastic also.

Such a lovely place, no hassles, quiet feeling even if full and we will be back later this year.

So a huge thank you to each and every member of staff from reception to pool bar, plaza bar, restaurant, porters and cleaning staff. There was a genuine tear in my eye as we left Hotel Suites Villa Maria.


Stayed June 2014
Helpful?
1 Thank Glen_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 20, 2014
Dear guest,


First of all, we would like to thank you for sharing your experience with us at the Hotel Suite Villa María. It was a pleasure for us having you in our property for second time.

We are so glad to hear you enjoyed the villa that we carefully prepared for you. Especially we are so happy to read that you have been delighted for the service, our friendly and attentive staff.

It is always a pleasure for us to welcome you again at the hotel and to turn your holiday again into unforgettable days of rest and fun at the same time.

We will take seriously your suggestions regarding a la carte breakfast, thanks for letting us know.

We are looking forward to see you back soon in the Hotel Suite Villa María.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

We had a great holiday at Villa Maria - and were very impressed with the hotel and local area. This was our first holiday with our toddler and baby - and we couldn't have chosen anywhere better.

The villas were very luxurious and everything provided for our baby was lovely quality. The pool areas were great and there were so many small details that made it perfect for young children e.g. Play room, lovely outdoor play ground including an enormous sandpit, toddler pool etc

But as others have said the restaurant is bizarre and seems such a missed opportunity. The evening meals were not bad - but certainly not of the quality that you would expect in this type of accommodation and the menu was very repetitive

I would love to visit again - but would probably opt for the B&B option only and then make use of the many restaurants in the nearby fishing villas of La Caleta

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wifeonashortfuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 16, 2014
Dear guest,

First of all we would like to thank you for choosing the Hotel Suite Villa María for your holidays. It was a great pleasure for us having you at our property. We are also happy to read that the Villa where you stayed pleased your needs. Especially, we are so satisfied your has found our facilities oriented to the kids. We love to host families with children in our hotel.

Regarding gastronomy area, we regret your dislike, we will note down your suggestion to continue improving and offering a 5-star service in this area. Any way, we are working very hard to get to offer a bigger variety of food to our guest. We would also like to inform you, for your next visit, that if you want to order any other dish which is not on the menu, do not hesitate to ask our waiters, they will inform the chef and he will make whatever you desire if it´s possible.

For your further visits, if you want to be on the same villa, please let us know before yyou arrive and we will do our best to turn your next holidays into the best ones ever.

Our team will be happy to receive you again.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 5, 2014 via mobile

We choose this hotel as it appeared to have pretty much all the elements needed for a relaxing break with three really small children. And it was. From the wonderful manned playroom (you can leave them if you're not leaving the hotel), the wonderfully large rooms, our hot tub!, the pools, the kids disco ( although just in school hols and check if you're at private school as you may have the wrong week). The outdoor bar was lovely with delicious ice creams and the endless champagne at breakfast. It's a short stroll from a pebbly cove which is surrounded by great restaurants.. One in particular that has outdoor tables opposite a play park - bliss to sit and watch the sun go down while the kids play.

Does that about cover it?! Oh.. And the play park in the complex. Complete with fake grass so even if you get a bit of rain there is no mud or fuss.

The staff are amazing. Friendly, charming, helpful and love the children.

Oh, and there is champagne for breakfast. Happy days x

  • Stayed April 2014
    • Cleanliness
Helpful?
1 Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, June 16, 2014
Dear guest,

First of all, thank you for sharing your stay with us at the Hotel Suite Villa María. It was a pleasure for us having you and your family in our property.

We are so glad you have enjoyed the villa that we carefully prepared for you. Especially we are so happy to read your children had fun during the stay with us. As family friendly hotel we always try to keep the little ones entertained.

It is always a pleasure for us to welcome you again at the hotel and to turn your holiday into unforgettable days of rest and fun at the same time. For your next visit, while your child enjoys the activities, we would like to invite you to visit our golf course “Los Lagos” where you can practice this sport with wonderful views of the Atlantic Ocean and the mountains, such an incredible experience.

We are looking forward to see you back soon in Hotel Suite Villa María

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 22, 2014

Wonderful place to chill out, never any issue getting a sunbed by the pool. No-one (with one exception) 'reserved' beds. We were usually the first ones down after breakfast at around half 9 to 10 and had our pick. Someone obviously took offence at this and the last few days decided to put towels on the beds we had used and then didn't turn until after lunch! No biggy as we chose a few of the plethora of beds at our disposal.
The villas are brilliant, well equipped and kept beautifully clean by the daily maid service. The main pool was heated, which just took away from chill for the kids.
The kids club was OK, nothing spectacular but as the place prides itself on not being over run, there weren't that many kids actually using it.
The general service was very good although I had an issue charging to the room, they kept getting me mixed up with another villa and at one point had over €150 extra on my bill which belonged to another villa (Just keep your eye on the bill and check your receipts).
My only big gripe was the dining, the breakfast was very limited for what is classed as 5*. The usual cooked to order items would have been a plus as the buffet was very repetitive. I am usually fairly easy going on breakfast but even I got quite bored.
We went full board as we went with another couple and we all had kids. The evening dining focuses far too much on the 'pomp and ceremony' of delivering the dishes rather than getting the order right. On at least 4 occasions at least one dish was wrong. To be fair it got sorted and fairly quickly, but while we waited the other dishes were left on the table with the silver service lids on. The waiters insisted on taking off the lids on all the dishes at the same time.
Furthermore the dinner menu was fairly limited and even with the occasional 'specials' we were certainly repeating the dishes by the end of our break. The dinner menu was also available for lunch at the poolside bar.
I must add that although the dinner menu was limited, the quality of the food was really superb. They looked after the kids who ate their weight in chicken nuggets, we requested some crudités for the kids to make sure they got some veg.
In conclusion, it's really chilled out place in a beautiful setting with really hard working and friendly staff. The only improvements I could advise related to the areas of dining and the obvious Wi-Fi that everyone goes on about.
I would certainly come back

Room Tip: We chose a Jacuzzi room (51, I think) Great location and a beautiful sea-view
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, May 29, 2014
Dear guest,

Thank you for trusting in the Hotel Suite Villa María for your holidays. It was a great pleasure for us having you at our facilities. We are also happy to read that the Villa where you stayed pleased your needs and you found it comfortable, clean and spacious.

We let us know our guests that generally, is not necessary to book in advance the sunbeds around the pool, as we have enough of them ready for our guests, as well as towels, for next times we will make sure that this doesn´t happen at the pool area. We always offer activities for children, depending on the season and in high season they´ll always find lots of ways to enjoy and have fun.

Regarding gastronomy area, we regret your dislike, we´ll take good note of your suggestion to continue improving and offering a 5-star service in this area. I would also like to inform you, for your next visit, that if you want to order another dish which is not on the menu, don’t hesitate to ask our waiters, they will inform the chef and he will make whatever you desire if it´s possible.

For your next visit, if you want to be on the same villa, please call us and we will do our best to turn your next holidays into the best ones ever.

Our team will be happy to receive you again.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Suite Villa Maria

Property: Hotel Suite Villa Maria
Address: Avenida los Acantilados s/n | La Caleta, 38679 Costa Adeje, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Costa Adeje
#5 Luxury Hotel in Costa Adeje
#19 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Suite Villa Maria 5*
Number of rooms: 78
Official Description (provided by the hotel):
Hotel Suite Villa Maria is a 5 star complex located on the southwest side of Tenerife, only 25 minutes from the Tenerife south airport and approximately one kilometer from the beachfront of La Caleta with impressive views over both La Caleta, towards Teide and the mountains of the southern portion of Tenerife. Its particular urban and architectonic design is based upon that of the traditional villages and hamlets of the Canarian Archipelago and comprises a total of 78 duplex villas, in different Canarian architectural styles, with one bedroom, two bedrooms with or without outside Jacuzzi and with three bedrooms with private swimming pool. Perfectly integrated with the Costa Adeje golf course, they are surrounded by two superb swimming pools, beautiful walk-ways and exotic tropical gardens. All villas enjoy an enviable position with magnificent views of the golf course, the mountains, the ocean and La Gomera Island. An unforgettable location with the excellence and quality of service of a five star complex, in a quiet area which is both comfortable, familiar and friendly especially designed for those who are looking for quality, rest and a personalized service, where to relax and unwind during their holidays. All of this together with the exclusive and personalized attention of our staff - motivated by their dedication and passion for work - and characterized by the same spirit which permeates Villa Maria - that of the truly authentic Canaries: its hospitality, kindness, loving and closeness. ... more   less 
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Also Known As:
Hotel Suite Villa Maria Tenerife/Costa Adeje

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