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Reviewed 4 weeks ago

Arrived at the Bahía principle to be met by a lovely lady on reception who checked us in promptly and gave us all the necessary information needed for throughout our stay. The rooms are basic and quiet dated but they are clean and have a comfy bed with soft bedding.
One down fall this hotel has is that it doesn’t have any hot drink facilities within the room and a small, not very cold fridge with minimal cold drink selection.
We enquired with reception about a kettle and we’re told we could rent one for €15 and an extra €10 deposit, we wanted to pay this on card but we told they only accept cash for this, once we received the kettle we noticed it was an English socket connected, luckily being from the Uk we have the correct adapter with us, the man we dealt with, was rude and abrupt towards us.
The hotels restaurants are pleasant, the buffet is basic and very same same, and it’s a shame that they haven’t opened a Traditional Spanish tapas type dining experience, after all we are in the Canary Islands.
The Asian is by far the best restaurant we ate in with the most flavours, and variety of selection. If you are one to want to dine slightly later on in the evening expect long cues awaiting to be seated, unless you book yourself into one of the speciality restaurants which can only be 3 out of the 7 nights if you are here for that length of time.
The overall hotel is clean, and the gardens are kept nice but just be warned if you are in the lower hotel it does have a few hills and a lot of stairs to reach reception and main dining areas. We will most certainly be back but more prepared with bringing our own kettle and facilities for our room!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Djturner02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onlinereputationbpft, Manager at Bahia Principe Sunlight Costa Adeje, responded to this reviewResponded 3 weeks ago

Dear Guest,

thank you so much for your kind review of your holidays at Bahia Principe Sunlight Costa Adeje.

We are sorry for any inconveniences you had durng your stay and please be assured that we take your comments as constructive criticism wich will help us improve.

We look forward to welcoming you soon!

Kind regards,

Bahia Principe Sunlight Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

This hotel has some quite good points but the bad point that’s severe is that SMOKING is allowed by this hotel it has no respect for NON SMOKERS
If you are a smoker this is the hotel for you
If you are a non smoker stay away

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank M5605ILbobj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onlinereputationbpft, Manager at Bahia Principe Sunlight Costa Adeje, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for having chosen Bahia Principe Sunlight Costa Adeje hotel and for sharing your comments about your recent stay.

We feel really sorry to read you have disappointed feelings about your stay with us.

We would like to inform you that smoking is allowed in open areas such as terraces, gardens, etc, closed areas such as rooms, restaurants, etc, however are smoke-free zones.

We regret any inconveniences and hope to have the opportunity to welcome you again at Bahia Principe Hotels & Resorts.

Kind regards,

Bahia Principe Sunlight Tenerife Resort

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Reviewed January 17, 2020

Just got home from the most perfect week at this lovely family hotel, it was the first time taking our 8month old abroad and it’s been amazing, definitely a lot down to this hotel. The food and drink is lovely, the Asian restaurant is absolutely gorgeous! The staff are soooooo friendly and always was so helpful and made us feel at ease. The rooms are lovely and spacious and there was already a travel cot ready for our use. The whole hotel is spotless and rooms were cleaned everyday. Can not fault this hotel it’s amazing value for money and we’ve already been looking for our next visit! Thanks so much for the best first family holiday!

Date of stay: January 2020
Trip type: Traveled with family
4  Thank amytT9554QE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onlinereputationbpft, Manager at Bahia Principe Sunlight Costa Adeje, responded to this reviewResponded 3 weeks ago

Dear Amy,

Thank you so much for taking a moment to share your review after your recent stay at our Bahia Principe Sunlight Costa Adeje.

We are delighted to know that you had a great holiday with us and enjoyed our hotel services and facilities.

It's a great satisfaction to know that you enjoyed our spotless rooms and friendly atmosphere.

We already look forward to welcoming you back for another family stay.

Kind regards,

Bahia Principe Sunlight Tenerife Resort

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Reviewed January 16, 2020 via mobile

Still here while I write this back for 10th time as good as ever got room 5203 good room with large balcony ideal place for us.
Quick efficient check in buffet as good as always we are looking forward to the gala night tonight we have dined in the Mexican and the Italian so far as our speciality restaurants Asian on Sat night Mexican good but Italian was great we had waiter with glasses didn't get his name really good and attentive all staff very helpful throughout the hotel apart from the staff at cocktail bar who seem to be quite happy to joke amongst themselves while we are sitting waiting to put in our order. Grounds immaculate stunning place as usual housekeeping staff always cheery and always acknowledge you girl in main restaurant think it is Catalina very good at her job all in all great week so far with great food and drink looking forward to coming back in November.

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank sandyd507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onlinereputationbpft, Manager at Bahia Principe Sunlight Costa Adeje, responded to this reviewResponded January 17, 2020

Dear Sandy,

thank you for sharing your recent experience at Bahia Principe Sunlight Costa Adeje while on holidays. We appreciate so much your loyalty and it is always an honour to welcome you.

Your honest opinion is a valuable reference for other customers who are considering to stay with us, so we deeply appreciate the time you took to share it.

Kind regards,

Bahia Principe Sunlight Tenerife Resort

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Reviewed January 15, 2020

Date of stay: December 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Onlinereputationbpft, Manager at Bahia Principe Sunlight Costa Adeje, responded to this reviewResponded January 17, 2020

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