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All reviewssalome guestsbutler serviceposeidon restaurantthe main hotelpool barbuffet restauranta la carte restaurantsbreakfast is servedthe ground floorsun loungerssuperior suitespecial thanksoverlooking the seamain buffetfive star hotelreturning next yearwalk in shower
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Reviewed September 23, 2017

Returned for another stay (4th), our first since the hotel refurbishment. We were lucky enough to be allocated a suite on the newly created 4th floor, with magnificent ocean views. The design and standard of finish in the new suites is very impressive (apart from the useless sinks in the bathroom which we learnt are due for imminent replacement!). We also liked the new pool area with the infinity spa pool which we enjoyed several times each day.
But what sets the Salome apart from other 5* hotels is the fantastic way Kim and her team look after the guests. Special mention, as always, to the brilliant butlers Alex, Ludi, Fran for whom nothing is too much trouble (and who manage to keep smiling when having to deal with a few guests with over-inflated opinions of their own importance!), Richard in the pool bar and our lovely room maid Jenni (loved the towel swans she took the trouble to decorate our bed with).
Once again, we had a fabulous, relaxing 10 days and can't wait to return again.

To end with just one small niggle - it was noticeable during our final few days (when the hotel was full) that the problem of guests reserving sun beds has not gone away. We witnessed several couples reserving beds at well before 9am but not occupying them until 2-3 o'clock in the afternoon. It is apparent that the management are reluctant to take action for fear of upsetting these particular guests but it really is the only way to eradicate this issue

Room Tip: Choose priority location suites.
  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality manager at Iberostar Grand Salome, responded to this reviewResponded September 25, 2017

Dear Ian,

First of all we would like you to accept our appreciation for the loyalty you have shown us by returning to IBEROSTAR Grand Hotel Salomé for your most recent holiday.

We have treated your description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We will of course take note of your valuable feedback and pass it on to the correct department, thank you for bringing it to our attention and we are sorry for the inconvenience caused.

We would like to thank you once again for your kind review and will be most delighted to welcome you back to one of our hotels soon.

Yours sincerely,

Quality Manager
IBEROSTAR Grand Hotel Salomé.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2017

My wife and 2 children (21 & 18) recently spent 10 days at the hotel and had an absolutely lovely time. Very idyllic and virtually faultless. Whilst a boutique experience, with all the benefits of the "butler" services, there was always the opportunity to explore Costa Adeje and the adjoining hotel should you wish. Breakfast was an absolute pleasure and invariably followed by peaceful sunbathing, drinks and lunch at the pool bar. The service, lunches and drinks from the pool bar were outstanding.

The pool ares was quiet, whilst providing a vista over the bay with the various comings and goings.

There was a choice of 3 evening venues for dinner and none could be faulted. All in all, a very enjoyable experience and in particular, thank you to Ludi & Richard.

  • Stayed: August 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank Hugh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality manager at Iberostar Grand Salome, responded to this reviewResponded September 15, 2017

Dear Guest,

It has been a real pleasure to read this excellent review of your recent holiday with us at IBEROSTAR Gran Hotel Salomé and we really appreciate that you took the time to write and share it with us and the travelers.

The fact that we were able to exceed your expectations with our service, the beauty and comfort of our hotel and our excellent gastronomy is of great importance to us.
It is therefore very satisfying for us that you have kept us in your fondest memories and it will be nice to welcome you back again.
Kind Regards,

Quality Manager
IBEROSTAR Gran Hotel Salomé.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2017

This place was absolutely wonderful, the attention to detail and to us as guests was brilliant, we usually go to Barcelo Asia Gardens but this place topped it on every level. The pool bar staff and food was just lovely. Our butlers were fantastic, there wasn't anything we didn't get that we needed. I would highly recommend. You can be in the quietist zone but then join the main hotel for some fun and entertainment.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
1  Thank HannahLK2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality manager at Iberostar Grand Salome, responded to this reviewResponded September 22, 2017

Dear Hannah,

Firstly we want to thank you for choosing IBEROSTAR Gran Hotel Salomé for your recent holiday and for sharing your experience with us .

We are really happy to read your enthusiastic comments about our prime pillars we set in place to insure splendid vacations for our guests. Beautiful locations, helpful and friendly staff, and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news.

Once more we thank you for this complimentary review of our hotel.
Yours sincerely,

Quality Manager
IBEROSTAR Gran Hotel Salomé





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Reviewed September 6, 2017 via mobile

Me and my girl friends stopped at the picsic hotel in Ibiza at the end of August and it is a fab adults only hotel . Right next to the west end and beach so perfect location. Lovely four poster beds outside to sunbath on which are on the terrace so you over look the harbour . Just perfect

Stayed: August 2017, traveled with friends
2  Thank Mandie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality manager at Iberostar Grand Salome, responded to this reviewResponded September 26, 2017

Dear Mandie,

It has been a real pleasure to read this excellent review of your recent holiday with us at IBEROSTAR Grand Hotel Salomé and we really appreciate that you took the time to write and share it with us and other travellers.

The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.

It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.

Kind Regards,

Quality Manager
IBEROSTAR Grand Hotel Salomé.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2017

We spent 11 perfect days at this great 5 star hotel. It was only about half full as we were really out of season and it was very peaceful which suited us.
This is a beautifully run "boutique" hotel in a separate part of the Hotel Anthelia so you have all the facilities of the larger hotel if you need it but the Salome is the adults only exclusive part.
The pool was excellent at about 28c and great sun loungers and umbrellas, reserving the sun beds was discouraged so no having to get up early to reserve your bed.It also has a large jacuzzi with reclining seats!
We stayed on the 4th floor which is a new addition but all the suites are pretty well the same, light and airy with separate lounges and all look brand new.
The hotel is immaculate.
We want to compliment the staff who were all excellent and in particular the 3 "butlers", Alex, Frank and Ludi for whom no task was too difficult. They were always available to book restaurants, spa appointments etc.
The Salome has it's own breakfast restaurant and own pool bar and lunch restaurant and the service was great and a special thank you to Richard who served us every day.
Great touches like complimentary newspaper, afternoon tea and cakes, water, Prosecco and various in- room goodies.
All in all a terrific hotel and we look forward to returning.

  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank wisemanclive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles2017, Quality manager at Iberostar Grand Salome, responded to this reviewResponded October 25, 2017

Dear Guest,

Thank you for taking the time to share your wonderful impressions of your stay at IBEROSTAR Grand Hotel Salomé.

It is of utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a, particularly pleasant atmosphere.

Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

Best Regards,

Quality Manager
IBEROSTAR Grand Hotel Salomé.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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