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All reviews pool bar clubhouse restaurant studio apartment bars and restaurants time share these apartments home from home the sofa bed plenty of sunbeds self catering brilliant location lovely apartment taxi rank sun loungers reception staff are great holiday enjoyable stay
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7 - 12 of 917 reviews
Reviewed September 3, 2019

Just arrived home after 14 days holiday excellent accommodation staff very friendly and helpful apartment over looking the pool massive recpect to the work men who were working on the pool which we had the enjoymentfor the last 6 days food in the club house was fabulous as was the service lifeguards very friendly and always willing to help hopefully we will be back next year if not sooner thanks to Alex and his team who kept the boys entertained xx

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Sunshine404802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2019

Despite the main swimming pool being refurbished, we still rate this location as one of the best we have stayed at. Because of mobility issues, we were allocated a ground floor studio which ideally suited both of us because I could sun bathe whilst my husband could dotter in and out, take some sun, watch the telly and be near a toilet !! Later in the day when the secondary pool was less busy, we took a few steps from our front door and the helpful pool staff provided us with parasol and sunbeds. We ordered from the "take away" menu and the gentleman was ever so kind. He even personally delivered our dessert course rather than us collect. The meal was lovely too. We thought about renting a mobility scooter but because the location was very central we found that we were able to walk to most places of interest. Wifi was excellent and TV worked, which in other resorts we have had difficulty with. There was also a varied stock of novels in the reception library and computer with printer so had no difficulty printing off boarding pass. The staff were friendly and very helpful and answered all our queries with much kindness and concern. God willing, we would certainly return.to Sunset Harbour Club.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank sillyhp2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2019 via mobile

I used this resort as an RCI exchange. We were allocated Room G02 a ground floor apartment outside the pool being renovated; still not finished on 20 August!!!

The room was refurbished and was a disabled access room. Very large and modern, but a complete disaster. One of the windows faces in to a bar where people’s chains were up against our windows where we had the joys of drunk middle aged people shouting at the top of their voices. The door to the apartment was opposite the on on site restaurants do was constantly noisy with people shouting and trolleys constantly going backwards and forwards.

We sat by the pool one day which was overcrowded where we had the joys of drunk parents swearing in front of their children. Nice! The staff as others have said were super friendly.

Not a place I recommend or will be returning to.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank A5093NTmarting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2019

PROS:
These apartments are a great size and have all you could want from a self catering holiday. The apartments and ground were kept very clean.
They have two lovely restaurants on site. The staff throughout this complex are very friendly and helpful.
Little shop on site has a great variety of stock.
Location is brilliant.

CONS:
As you will see from other reviews there was huge construction bwing carried out on one of the pools. Which meant overcrowding at times in the other pool. There wasn't much of a shallow end in the pool that was open which led to the steps getting congested with people just wanting to cool down.

However we became aware of the construction before we arrived and requested a room by the pool that was open. We were very happy on arrival to find that they were able to accommodate our request.

Once this construction is completed I feel that this is a place that I would return to.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank AGorman2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2019

We stayed at the sunset club for 2 weeks.
The only real big negative to the place is that one of the pools were closed, this not only meant that the other pool was really busy and there wasn't a lot of sunbeds available
throughout the day, but also the work that was being done to the other pool meant there was a lot of noise and sometimes dust around the place.
Other than that there are no actual faults at all.
The staff are really friendly, quick to put something right for you if you need. The rooms were cleaned to a good standard every 3 days. The location is brilliant. Close enough to the restaurants,
but not too close it gets to noisy.
The last day however was abit crazy. Their was no taxi's anywhere on the island due to a local festival which meant we couldn't get to the airport. The hotel did do its best to call friends and off duty drivers to try
and get us home which was really good, however it might of been nice to be told. I suspect we'll return next year and if we do, and the other pool is then open. And everything is the same. It will be worth the five stars.
Special mention the the hotels Club house restaurant as well, they are fantastic.

Date of stay: July 2019
    • Value
    • Location
    • Service
1  Thank Bumblebee10000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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