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“Restaurant Services are PATHETIC! Simple. So is the rest of the staff!!!”

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Radisson Blu Hotel Nagpur
Ranked #2 of 47 Hotels in Nagpur
Certificate of Excellence
Reviewed April 26, 2013

Not one person informed that valet is available.
Two cars had to be parked by the family members and then long walk all the way back to the property.
It is while exiting the property, we were smilingly informed, that 'we' should have asked for it. Is that not the hotel's staff!?!

Now inside,
To set an already empty and vacant the Guest Relations Executive took more than 30 minutes.
Yet we 8 were forced to sit on a table that was much different.
Not one staff, which including the so called managers, captains, or the bearers were clear about the products, packages and various options regarding the buffet services available, hence NONE could explain any of the above.
Neither the clearance was on time nor was water served at required intervals.
There was no attempt at up-selling, what so ever.
Getting the attention and finally getting any of the staff to attend, was one grand task and wait.
The food was excellent.

The remainder of the hotel staff is least concerned, who is moving, in what areas of the hotel.

I understand, that guest is God, and better be left to their whims and fancies.
But in the light of so many terrorist attacks on Hotel properties in India, I found, that the internal security is hopeless.

Beware, the only worth your penny is in the TANGIBLE part of the hotel, the INTANGIBLE part is hopeless!

  • Stayed: April 2013
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1  Thank Ankoosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachin D, Manager at Radisson Blu Hotel Nagpur, responded to this reviewResponded May 3, 2013

Dear Mr. Ankoosh,

Greetings from Radisson Blu Hotel,Nagpur !

Thank you very much for your kind feedback which will help us in improvising our services.
Please accept our sincere apologies for the inconvenience caused during your recent visit to the hotel,as a testament to strive for perfection, we ensure that immediate corrective action has been initiated on the concern shared by you.
We deeply value your relationship with Radisson Blu Hotel and are committed to providing all our guest with highest level of services because they simply deserve the very best.
Once again we appreciate your valuable feedback which will enable us to exceed your expectation during your next visit to the hotel.

In case of any further query ,please feel free to contact me and I shall be delighted to assist you.

Regards,
Sachin Dhingra
Director of Food & Beverage
Email Id: dfb@rdnagpur.com
Mobile:+918600400401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 - 1,219 of 1,296 reviews

Reviewed April 24, 2013

My first time to Nagpur for business and the Radisson had everything I could have wanted. Great staff, great facilities and great free web. Recommend the breakfast! good location - only 15 mins from the airport. Really great and good value driver service if you want to get out and explore.

  • Stayed: April 2013, traveled on business
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Thank amy_quantrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachin D, Manager at Radisson Blu Hotel Nagpur, responded to this reviewResponded June 10, 2013

Dear Sir,

Greetings from Radisson Blu Hotel,Nagpur !

Thank you for patronising and taking the time to share your wonderful experience at Radisson Blu Nagpur.We are thrilled to see that you enjoyed your last stay at the hotel. On behalf of our entire team, we thank you for your business and hope to see you soon whenever travel brings you back to the city. In case of any further assistance, please feel free to contact me and I shall be delighted to assist you.

Regards,
Sachin Dhingra
Director of Food & Beverage
Mobile:+918600400401
Email:dfb@rdnagpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013 via mobile

This is my 6th visit to Nagpur from the US and I have found the Radisson Blu Hotel to be a welcome addition to the Nagpur Hotel scene.

The facilities are spacious and well appointed, service staff very polite and capable, and I found it to be a great location due to the close proximity to the airport and the company I was visiting.

Upon arrival into Nagpur, the hotel transfer was waiting. Our flight arrived around 7am and the hotel was prepared for our arrival and *very* early checking. This was very much appreciated after 28 hours if straight travel!

Loved the breakfast buffet, Cakewalk coffee bar, and the Nei Hao restaurant.

Pool was spectacular, but did not have a chance to take a dip.

Highly recommend.

  • Stayed: April 2013
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Thank KarynBU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachin D, Manager at Radisson Blu Hotel Nagpur, responded to this reviewResponded May 6, 2013

Dear Mr.Burnett,

Thank you for patronising and taking the time to share your wonderful experience at Radisson Blu Nagpur. We are thrilled to see that you enjoyed your last stay at the hotel.

On behalf of our entire team,we thank you for your business and hope to see you soon whenvever travel brings you back to the city.

In case of any further assitance,please feel free to contact me and I shall be delighted to assist you.

Regards,
Sachin Dhingra
Director of Food & Beverage
Mobile:+918600400401
Email:dfb@rdnagpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

The Hotel is very near to the airport, grand and to the standards of a 5* Hotel. The lobby has a nice interiors with grand chandeliers all above. The staff is good and very polite. The rooms are spaciousand provided with good services. The only thing is the replinishments, the disinfection of WC is not upto the standard of a 5* hotel and need to improve a bit. the WiFi connectivity is also very good. The best attraction of the Hotel is the Swimming pool located on PF (Pool Floor). The elevators have this different numbering which confuse you for the first time (FF- first floor, PF, SF, TF, and so on). The restaurant is one of the best I have been to with lot of varities and nice taste. The water flowing from the pool and the lighting is a view to watch. Be careful for anything extra you take (other than the package) you could end up paying 10 times.

  • Stayed: April 2013, traveled on business
    • Value
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Thank PK36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachin D, Manager at Radisson Blu Hotel Nagpur, responded to this reviewResponded May 6, 2013

Dear Sir,

Thank you for patronising and taking the time to share your wonderful experience at Radisson Blu Nagpur. We are thrilled to see that you enjoyed your last stay at the hotel.

On behalf of our entire team,we thank you for your business and hope to see you soon whenvever travel brings you back to the city.

In case of any further assitance,please feel free to contact me and I shall be delighted to assist you.

Regards,
Sachin Dhingra
Director of Food & Beverage
Mobile:+918600400401
Email:dfb@rdnagpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

I had the opportunity to stay in this hotel for 7 days (6 nights) in April 2013.
I was a member from an international team of 8 from South Asian countries.
The hotel is situated about 5-10 minutes drive from the Nagpur airport. But it is a bit far from the bazaar and has to travel through bus/three wheel.
The reception desk was fine and the staff was really good. There was no much delay in the reception desk.
The lobby was good and the view was grand.
The room was spacious and had enough space for two (though I was single in my stay). Observed that my room which was facing the pool was more spacious than those which faced the road which some of my colleagues had.
The bed was comfortable. There were comfortable arm chair and divan in the room as well.
AC was good in the whole hotel where no one could realize the extreme hot temperature out side the hotel.
The table was nice with a comfortable chair.
TV was good and had several channels to watch.
Bathroom was clean and had enough space. Water was clean and hot showers/taps were in proper order.
The sound from outside was not heard much in side the room, and the sleep was calm.
Pool was good but few used it daily.
Gym was also nice.
I got my all breakfasts and dinners and 2 lunches from the TCK (the Creative Kitchen) restaurant and food was really well. I did not get any stomach problems/diarrhoea during my entire stay there. The variety within the day/meal was fine, but has to improve on it within days. When you have a long stay can get bored with the same food daily.
Internet: Wi-fi was poor in the room but was good in the lobby and conference halls. After complaining they set me up a wired connection which was speedy enough. The uploading speed was also excellent.
The staff was good and always in smile. Always greeted with "Namaste!". They knew English fairly well and was a great help for me who don't know Hindi or any local language there.
The conference hall facilities were also fine.
The cost may be a bit high (mine it was about 5250/= INR with taxes per day including breakfast and one major meal), but fine for one who can afford.
I would recommend this hotel for anyone who seek a place in Nagpur.

  • Stayed: April 2013, traveled on business
    • Value
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Thank Aravinda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachin D, Manager at Radisson Blu Hotel Nagpur, responded to this reviewResponded May 7, 2013

Dear Mr.Wickramasighe,

Thank you for patronising and taking the time to share your wonderful experience at Radisson Blu Nagpur. We are thrilled to see that you enjoyed your last stay at the hotel.

On behalf of our entire team,we thank you for your business and hope to see you soon whenvever travel brings you back to the city.

In case of any further assitance,please feel free to contact me and I shall be delighted to assist you.

Regards,
Sachin Dhingra
Director of Food & Beverage
Mobile:+918600400401
Email:dfb@rdnagpur.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

Friendly hotel and well organised. the swimming pool only gets limited sun due to the high buildings Excellent gym. Good size bar, but sometimes the music was rather loud. the staff could not be more helpful. At breakfast ask for the freshly squeezed orange juice which is much better than on the breakfast counter. They grow oranges there so why not. Another tip is if you ask for a tomato omelette - the Indian version is seriously hot and nearly took the roof of my mouth off, so you have to ask for just eggs and tomoatos

Room Tip: High up. No great views anywhere
See more room tips
  • Stayed: January 2013, traveled on business
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Thank judy011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013 via mobile

Very nice and modern hotel, mainly for business travelers but i've stayed there for 15 days for other purposes and spent a lot of time in my room working and i really find this place very good even by 5 stars standards.
Wifi works nicely, the swimming pool is quite a nice place too and i also enjoyed the Gym.
Very clean hotel,the staff members are always there to serve you, with a nice smile.
It is also very close to the airoport (5 min by car)
Over all i recommend this place 100 %

  • Stayed: March 2013
    • Value
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Thank mrbenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Nagpur

Address: 7 Wardha Road, Nagpur 440015, India
Phone Number:
Location: India > Maharashtra > Nagpur District > Nagpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 47 Hotels in Nagpur
Price Range: $121 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel Nagpur 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
The Radisson Blu Hotel Nagpur provides a comprehensive range of facilities and amenities that will appeal not only to discerning business guests but also leisure travellers seeking a comfortable stay. To ensure that each guest has a relaxing, stress-free visit, our hotel's facility in Nagpur offers quality services and amenities, including a Business Centre, Fitness Centre with state-of-the-art equipment, swimming pool, a variety of spa therapies, hair and beauty treatments, fabulous on-site dining options and the exclusive Business Class Lounge. ... more   less 
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