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Reviews (309)
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All reviewsboutique hotelthe club loungefamily weddinggreat decorlarge bathroomother hotelsservice staffcentral locationroom servicerooms are excellentpick up and dropbreakfast spreadhotel managementquality of foodcoffee shopcomfortable staytub
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Reviewed October 4, 2017 via mobile

The hotel services and courtesy of staff was excellent. Interior of room was superb and it was a spacious, comfortable room with superb quality of mattresses. However, room appeared to be an old room which was not maintained properly. I chose MAP plan. The chef and restaurant staff were very nice. Food was awesome in taste with lots of variety in buffet. Overall experience was very good with the exception to the room maintenance.

Stayed: October 2017, traveled on business
Thank Seema G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2017

I found the hotel just okey with the exception of their staff friendliness but my honest observations are most of its things in the room need updating: hangers, towels, information brochures, TV remote controls, lights and bulbs, wall painting, water taps and knobs. The room I stayed had couple of problems, the shower was not working properly, the water taps are extremely tight that it required enormous strength to use it, one of the tube light in the room was blinkering which disturbed my sleep and the hangers were all old that cloths hanging was another problem. It cost several calls to the reception to fix it.

Room Tip: Choose rooms that do no face the main road otherwise it is too noisy
  • Stayed: September 2017, traveled on business
    • Value
    • Rooms
    • Service
Thank Peldon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

Thank you for sparing your valuable time and posting a review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services.
We are happy to note that the services rendered by our team were to your satisfaction.

We regret the inconvenience caused to you & assure you that we have taken immediate corrective action for the same.

We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best Regards.
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2017

This hotel is located in city center, walk able distance to many of the markets. Hotel interiors are excellent, looks like the maintenance are not great. Room interiors are too good, very comparable with luxury star hotels. Rooms are very big. Found pest inside the toilet

Room Tip: Enjoy the interior of the hotel
  • Stayed: July 2017, traveled on business
    • Value
    • Rooms
    • Service
Thank jsksrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017

I spent three nights there. The staff was very friendly and helpful. The can be a little quicker and efficient. The snacks they offer at the club lounge is mediocre quality. The food in the restaurants was good. Breakfast buffet had a good spread.

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Service
Thank ZachariahN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2017 via mobile

I checked in the hotel in the morning of 22nd and had duly intimated at the reception that I shall check out on 24th morning at 3 am. Our plan was all inclusive so we told that we shall not be able to eat the breakfast in 24th so the prices of the same to be adjusted from our package and the receptionist agreed to it. However, we did not obtain any written proof regarding the same.

On 23rd morning I had charged my iPhone and placed my 2 in one iPhone and samsung charger on the desk. At night when I returned to the room, I could not find charger in place. I looked for it throughout the room and made a complain at the helpdesk regarding the missing charger and asked the hotel people to enquire about the same with the housekeeping staff. I received no reply. When I checked out at 3 am I enquired once again about my charger but they said that they did not find it..

I hope they find the charger and return it to me...and from next time onwards at least those charges should not be levied where we pre inform about non availment of any service or facility.

Stayed: August 2017, traveled on business
Thank meetuvikash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

Thank you for sparing your valuable time and posting a review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services.
We are happy to note that the services rendered by our team were to your satisfaction.

We regret the inconvenience caused to you & assure you that we have taken immediate corrective action for the same.

We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best Regards.
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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