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Reviews (309)
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Reviewed August 23, 2017 via mobile

I checked in the hotel in the morning of 22nd and had duly intimated at the reception that I shall check out on 24th morning at 3 am. Our plan was all inclusive so we told that we shall not be able to eat the breakfast in 24th so the prices of the same to be adjusted from our package and the receptionist agreed to it. However, we did not obtain any written proof regarding the same.

On 23rd morning I had charged my iPhone and placed my 2 in one iPhone and samsung charger on the desk. At night when I returned to the room, I could not find charger in place. I looked for it throughout the room and made a complain at the helpdesk regarding the missing charger and asked the hotel people to enquire about the same with the housekeeping staff. I received no reply. When I checked out at 3 am I enquired once again about my charger but they said that they did not find it..

I hope they find the charger and return it to me...and from next time onwards at least those charges should not be levied where we pre inform about non availment of any service or facility.

Stayed: August 2017, traveled on business
Thank meetuvikash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

Thank you for sparing your valuable time and posting a review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services.
We are happy to note that the services rendered by our team were to your satisfaction.

We regret the inconvenience caused to you & assure you that we have taken immediate corrective action for the same.

We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best Regards.
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2017

This is the best located hotel for any one wanting to explore the Wildlife of Maharashtra and South Madhya Pradesh.
May be its the best hotel in town. The restaurants are great. The indian speciality restaurant may be the best in the area.
The rooms are good but very poorly maintained.
The housekeeping is not upto the mark.
There is no proper windows with a view, most windows open up to an opaque wall of the next building. A typical city hotel. Dont look for a garden!

Room Tip: most rooms are same. Windows with no view. In the middle there is an atrium. Only in front of second floor rooms there is a long sitout.
  • Stayed: June 2017, traveled on business
    • Value
    • Location
    • Service
Thank SUNIRMOLGHOSH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2017

1.A good hotel to stay with central location. Neat and clean rooms. Good service. Professional staff. Food spread is great.
2.One thing I would like to highlight_ I stayed in a 2nd floor room. When ever there was party in the hotel, the noise level reaches your room and disturbs till the party ends.

Room Tip: May be on fifth floor
  • Stayed: July 2017, traveled on business
    • Location
    • Rooms
    • Service
1  Thank subrat71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

Thank you for sparing your valuable time and posting a review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services.
We are happy to note that the services rendered by our team were to your satisfaction.

We regret the inconvenience caused to you & assure you that we have taken immediate corrective action for the same.

We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best Regards.
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2017 via mobile

Have stayed here couple of times and the experience was amazing. After staying at different properties in Nagpur, found this to be excellent. Rooms are very well designed and maintained, hospitality is at its best. Must visit place while in Nagpur. Thank you team Tuli Imperial. Looking ahead for next visit !

Stayed: July 2017, traveled on business
Thank Abhishek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2017

Tuli Imperial Hotel is centrally located hotel, albeit on a busy road. Decor is very nice. Rooms are comfortable and tastefully done. Staff was courteous. It has a nice gym also.
Wifi was not very effective. Restaurant was well designed but food could be better in choice.

  • Stayed: July 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank mohtaanup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuliHotels_Resorts, Front Office Manager at Tuli Imperial, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Tuli Imperial!!!

We at Tuli Imperial were honored to have you stay with us in the recent past.

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We are glad to note that the overall quality of service and facilities at the hotel measured up to your expectation. We have taken the liberty to communicate your feedback to our entire team at the hotel. We are certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Looking forward to your continued patronage and assuring you of our best attention and service at all times

Warm Regards,
Ramakrishna
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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