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“Ok hotel in lovely setting”

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Shangrila Resort Hotel Murree Hills
Ranked #1 of 9 Hotels in Murree
Bromley, United Kingdom
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Ok hotel in lovely setting”
Reviewed August 2, 2013 via mobile

The hotel is ok, not to my taste as furnishings etc very dark and heavy but that just personal preference. Just outside Murree itself, on a hillside with really stunning views. Gardens nicely done. However I have no idea how they can justify what they charge to stay here. Admittedly we had booked a 'suite' (extra large room with sitting area) but we paid the same as we paid the following night in the Pearl Continental up the road. In fact cheaper at PC because we didn't have to pay for an extra mattress for our daughter. And by mattress they mean a thin foam mattress on the floor.
In summary not a terrible place to stay but not so wonderful either.
Finally make sure when you have agreed your price that you have it in writing whether taxes are included.

Stayed July 2013, traveled with family
Helpful?
12 Thank Mandykingkilby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Al Khobar, Saudi Arabia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 5, 2013

This is probably the cleaning and Most Family friendly hotels in Muree. Went in Winter and the surrounding area and view from the bedroom is beautiful. I think all rooms have the valley view. Better to be in the suite room as it has more privacy and space. Breakfast is fresh.

Things to look out:

Its a bit out of the way of the main muree bazaar. Very tranquil surrounding. So a plus.
Companies usually book this hotel for trips. The time I stayed they had a musical night and the whole room was vibrating. Repeated request to the staff to turn the volume down didn't help. Ask before booking.

Room Tip: Room at a higher floor (The suite) for the best view. If asking for extra mattress remember the gap...
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Saadiwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 5, 2013 via mobile

Its a nice place although its far from mall road but good hotel for privacy lover , lounge is very nice to enjoy yor drinks and snacks security is also good but again you will enjoy here if u have your own car or you are walk lover I will love to there again :)

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shoaib H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2013

am coming to pakistan and i wanted to book a hotel room for my stay, when i got to your hotel their where very little information about the rooms and their where no pictures for all the rooms and wash room facilties are a must to show your clients, it will be very helpful for clients and for shangrila management to update their hotel information,

thank you

Stayed May 2013, traveled with friends
Helpful?
7 Thank SHAHID G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 17, 2013

I was Travelling from Canada to Pakistan in Summer 2006 and had a chance to visit Muree before I left the country. I stayed and Shangrila Resort after going through about 6 or 7 hotels before i told the driver that i need a good hotel for the family not a grabage bin. Half of the hotels at the time were under renovation which turned my mood off. So then the driver took us to Shangrila and let me tell you it was love in first sight. We booked it for a week since we were walkin and didn't had the reservation. We ended up with Top notch Room for the price of Rs6500. It was really amazing, no cars running around no noise, birds singing. It was a beautiful Resort. Any body visiting Muree I would suggest to visit this Resort. They had Generators so if the electricity went out you won't even feel that the power went out, running hot water, Full TV Cable. It was an amazing visit thank to these guys. If money is not a problem This is the Resort you want to stay at.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Farhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 13, 2013

Shangrila is trully the best hotel in the Murree area, I looked far and wide, all across Mall Road and other hotels in between, but none were as good as Shangrila, it was love at first site.

The rooms were clean, and maintained everyday, the heating was excellent!
The staff was friendly and helpful.
The hidden secrect, the food though expensive, is one of the best you can have in Murree (the Pakistani dishes, for everything else I will recommend Usmania on the Mall Road).
The play area for children on the top was good.
The front lawn which had snow all over was wonderful to play in.
The bathrooms are a bit congested consideing the family suite we were in.

The beds in the family suite were good, but the double/king bed was made by combining two single beds, not so comfortable.

The biggest downer, no internet in the rooms!!! I would like to request the owner (I see him communicating here) if he can look into this, this was my only (but biggest) dissapointment.

Room Tip: Family suites are good and have an acessable lawn in front.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Waqas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasmin Aslam K, Owner at Shangrila Resort Hotel Murree Hills, responded to this review, January 18, 2013
We are so glad you enjoyed your stay at Shangrila Murree. In response to your two inquires, we are working hard on insuring that the Internet is available in all areas of the hotel, right now it is available only in certain areas..
Your second question was about the beds being single and being joined together in order to make them double...this is done as the many conferences we get require two single beds, as conference participants are not willing to share the same bed, having said this, we do have many double beds, so please on your next visit, just ask for a room with a double bed.
We are trying and working hard to improve our hotel every year, so your suggestions are very valuable to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Islamabad, Pakistan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 11, 2013

an excelent hotel set amidst the peaceful serenity of Murree . . . tucked away from the hustle and bustle its an ideal family get-away. the main lounge is ideally suited for hosting gatherings for family as well as corporate events

great rooms and beautiful vistas!

will be going back again soon

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OmarManzur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangrila Resort Hotel Murree Hills

Property: Shangrila Resort Hotel Murree Hills
Address: Lawrence College Rd, adj to Punjab House, Murree, Pakistan
Location: Pakistan > Punjab Province > Murree
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 9 Hotels in Murree
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shangrila Resort Hotel Murree Hills 3*
Number of rooms: 60
Official Description (provided by the hotel):
Very much a family resort, tranquil and beautiful, walking distance from the famous Murree Mall. Situated in a dense jungle of Pine trees, off the beaten path. Plenty of parking, spacious play area for children , helpful and courteous staff. It is also a very popular conference destination, promising a peaceful and scenic conference hall, with all needed facilities . Lots of walking trails in the hotel, and safe secluded roads around to jog or walk in. Shangrilla Murree tends to get cold even in summer so warm clothes are always advisable. There is a very beautiful animal park close by and the chairlifts not to far away. Ideally located for a day trip to Nathagali and back. ... more   less 
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