We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Care what room you are given and the upgrade cost”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Iberostar Bahia de Palma
Ranked #5 of 77 Hotels in Playa de Palma
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Care what room you are given and the upgrade cost”
4 of 5 bubbles Reviewed April 20, 2013

We arrived off a late flight....on Easter Monday. The hotel looked quiet but very clean and modern.
The Gentleman on the recepition desk gave up a ground floor room, which due to a bad experience in France I always request higher floors, when booking any hotel room, even if there is an extra cost.
Our booking was for a side sea room.
We were given a disable room.....with no door on the toilet!!! I feel sorry for disable people if they are not allowed a private room (toilet) while in this hotel.
The room was depressing....we have been married just over a year felt realy uncmfortable in this hotel room.
Went back to recepition explained this was not what we booked as you could see we are not disabilities. Told by the male on reception that was all that was avaiable......your booking agent booked it for you. ( AGENT ; U BOOK U LOOK ). NO other rooms avaible for the night.

I found this quite odd...as going over on the flight, I read about arriving late at hotel that they give you the worst room avaible ; the best way to obtain a good room is daytime check in.or loyality cards ( Hilton Honours etc) Deal direct with the hotel in person. Arrive around 23.00hrs this was what happened to us.

We had no alternative but to take the room, but the grumpy male receptionist said we could upgrade to a prem.sea view room for E5 pp per night E10 X 5 ...another E50 to pay for a private toilet.
Well we took the upgrade the next morning, costing the extra money.
There was an older male on reception in the morning who took pity on us and gave us the upgrade for e40 due to spending the night in room122. He also waved the safe charge on our room, which also helped.

The hotel was full of Germans, who did the usual....took all the food.....never queue for anything like eggs in the morning just treat the staff like slaves.
The food was very good....the staff were kind and helpful, as everything was in german....
Beach accross the road.Bus stop outside for palmer E1.50 to Palma
All the bars cater for the Germans....Found small bar just through the coffee lounge to the right..which was Spanish food and beer.
Its a good base ;clean; modern.there was no entertainment in this hotel ....you had to go to sister hotel .
Rooms are small....3/5day break its a good location.
Hope this helps your decision.

Room Tip: Deal direct with the hotel.....or have a loyality card. Speak German Room 525 was ok.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank babsie1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

541 reviews from our community

Traveler rating
    249
    186
    70
    27
    9
See reviews for
42
333
34
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
English
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

Another return visit to this hotel because I like it so much. Yes the room is small and also the washing facility area is small but hey who cares. The room is immaculate, the food is fab. the staff are so helpful.
Four times I have used this hotel. It is right on the beach with lovely views. I do always go on an April break, so it is always quiet, but just as I like it.
Myself and company were the only English in this hotel the rest being German. Older generation at this time of the year. I went for a pamper chill out hol. this hotel gave all my needs. Love it !
I am not leaving a tip on which room to choose simply because I am not particular which room I stay in as long as I am in this Hotel !!! (On saying that a suite on the top floor would be the icing on the cake if I could afford it)

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

We have just got back from a weekend away, the hotel is very modern and clean and right by the beach which is nice! We had a lovely sea view.
Food is good, breakfast lovely lots of choice, lunch and dinner similar but this is to be expected from a buffet style restaurant. The only negative was there wasn't a children's section for people traveling with children.
We visited the spa while there which was very nice and very relaxing.
I went to reception to ask if they sold three pin plug adapters while I was there as I had forgot mine, the very pleasant man said that they didn't sell them, but he would try to get hold of one for us. Two hours later when we went bak to our room there was a adapter on the side for us!
Great service! All staff were very happy and willing to help.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Siobhan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 2, 2013

We booked Playa de Palma through expedia, but were put in Cupido. (?) It is supposed to be a 4star hotel, but it's 3 at best.

Adventages:
- close to Palma
- modern design
- close to the beach

Disadvatages:
- tiny rooms (around 2,5m room width)
- no proper bathroom (or rather, the bathroom is in the room, transparent shower etc.
- no information whatsoever about the hotel (what are the services, what's the number or the reception etc.)
- poor accessories (one soap, one bottle of water etc. for your whole stay, no sawing kit)
- no room service, the restaurant deasn't even have a la carte if you go down
- no info on sights, bus schedules
- expesive internet - €7/day!!
- bad noise insulation, you can hear if your neighbour goes to the toilette
- it's in an awful, low-class-German tourist environment (I have nothing againts Germans, otherwise)
- no proper restaurant in the area (mostly sausage and Wiener Schnitzel places)

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gyik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Bahia de Palma, responded to this review, June 5, 2013
Dear Guest,
First of all we would like to thank you for having so carefully explained your positive and negative feelings about your stay at our IBEROSTAR Royal Cupido as your opinion is highly valuable and helps us improve our services.

Regarding the size of the room we would like to point out that we have different types of accommodations at disposal and we can only say that we feel sad about your disappointment. Moreover, the stylish design of our hotel, freshly renovated in 2009, features modern cozy refurnished rooms with a bathroom overlooking the bedroom and with a curtain to ensure the privacy of our guests.

Further, the restaurant is a buffet style with show cooking, and offers a wide range of carefully prepared international and local dishes. In IBEROSTAR we believe that the culinary part of your holiday is very important and therefore we only work with professional chefs, using products of prime quality.

On the other hand we are grateful for your comments highlighting the perfect location of our hotel, 20 meters from the long sandy beach with crystal clear waters and close to the city of Palma with its extensive selection of shops, restaurants, bars and cultural sites.

Nevertheless we understand that for you this might not be the best location for your dream holiday this is why we would like to offer you a very personal booking guidance through our call center where we can assist you in the selection of the best hotel for us to be able to fulfill all your holiday wishes and desires.

Best Regards,

Online Reputation Manager
IBEROSTAR Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

This place is beautiful. If you can upgrade your room, I would. You get more ammenities. The view out is amazing, the pool gorgeous, and breakfast yummy! I would like to stay in a suite during high season. I think it is a great location (near airport) and directly in front of bus route (15 and 25) to get around the island. Rent a bike and explore the promeneade!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WorkintoTravel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Bahia de Palma, responded to this review, February 13, 2013
Dear guest,

We would like to express our gratitude for the comments you made about your stay. It is always our goal to achieve maximum customer satisfaction and we are extremely happy to have been able to do so on this occasion.

We are glad that our spectacular hotel has astounded you with its excellent location. We hope you will have the opportunity to be back for another visit and delight yourself with the exquisite cuisine, personalized service and truly dreamlike suites and rooms.

We greatly appreciate your positive review of our Iberostar Royal Cupido and the fact that you had such an enjoyable stay with us. We hope to may serve you again in the future.

Yours faithfully,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest-Romania
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed January 9, 2013

Second time to Cupido - this time for Christmas; in 2010 we were excited about preparations for Christmas but was not as expected, in the end.
First, double room with see view to the first flour is in fact view of palm trees and the room 124 was not part of the renovated rooms, my opinion ( it was more like three stars room - as it was presented inside - see picture).
Very poor cosmetics for 2 people , having in consideration that we are traveling with hand luggage and the regulation are very strict in the plain; only one small bottle of bath shampoo and one toilet soap ( refiled on two days base period); widely used and hard towels for a Iberostar hotel.
Also, big problems with ventilation in toilet and no hygienic bags. It's not the best choice also without sink for washing hands in the small room of no more than 1 sqm.
Food was ok for a good three star hotel but nothing special and very predictive every day; nothing special for the Christmas and preparations were poor.
They put us to make a reservation for six or eight a clock in the evening and when the time came( eight o'clock) our table was dirty and nobody came to us to ask about something to drink.
It is true that in one day we received a bottle of champagne with two glasses in our room and in other day a small bottle of flavored liqueur with herbs but you do not "make spring with these bottles".
We expected more specific preparation for the Christmas and, maybe, the Chef presence among us.

Room Tip: first floor it's not a choice for see view
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bley64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Bahia de Palma, responded to this review, January 15, 2013
Dear guest,

First of all, we would like to express our gratitude for your second visit and for dedicating your time and effort to write this review. We are glad to may learn from our guest´s experiences in order to take their visions into account and achieve maximum adaption to their needs.

That you have not fully enjoyed your stay at our hotel and that we couldn´t meet your expectations as a five-star establishment is very unfortunate. We always try to pamper our guests with the best service to make their stay as comfortable as possible and we are very sorry that we couldn´t make our goal with you.

We took good note of the lacks you outlined and we will do our utmost to positively surprise you in case you decide to honor us with a new visit. However, in the future we invite you to immediately inform our reception if something is not to your entire satisfaction because then we would be able to offer a satisfactory solution.

Hopefully we can fulfill your expectations in the near future, and we stay to your entire disposal for any request you might have regarding coming vacations. It is our goal to make all of our guests enjoy of a splendid holiday, therefore we are always willing to guide you in our call center or through our webpage to make sure that you book in a Iberostar hotel that can make all your wishes come true.

Yours faithfully,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

From the moment we arrived till our departure we enjoyed impeccable service ! we were allocated a sea view room and although rooms seem small we had no problems with the layout or services in room.Staff were outstanding in being helpful and food in restaurant was of a high quality and choice.special mention to barman Javi and Sub Directora Natalie Rodriquez who went out of way to be courteous .On my wifes birthday a bottle of Brut Champagne in an ice bucket was left in our room which was an extremely pleasant surprise. Lovely layout of hotel with nice bar area attached to beach promenade and many areas to relax. Very modern and contemporary Adults only Hotel which is sophisticated but not ostentatious . In the very upper teir of 4 Star Hotels that we have stayed at .

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mitchell49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de Palma hotels
0.1 mi away
IBEROSTAR Playa de Palma
IBEROSTAR Playa de Palma
#1 of 77 in Playa de Palma
4.5 of 5 bubbles 216 reviews
0.3 mi away
Hotel Pure Salt Garonda
Hotel Pure Salt Garonda
#2 of 77 in Playa de Palma
4.5 of 5 bubbles 450 reviews
0.2 mi away
Iberostar Cristina
Iberostar Cristina
#3 of 77 in Playa de Palma
4.5 of 5 bubbles 762 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Riu San Francisco
Hotel Riu San Francisco
#24 of 77 in Playa de Palma
4.0 of 5 bubbles 129 reviews
0.9 mi away
Java Hotel
Java Hotel
#4 of 77 in Playa de Palma
4.0 of 5 bubbles 509 reviews
0.8 mi away
Occidental Playa de Palma
Occidental Playa de Palma
#8 of 77 in Playa de Palma
4.0 of 5 bubbles 1,305 reviews
Show Prices
Show Prices
Show Prices

Been to Iberostar Bahia de Palma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Bahia de Palma

Property: Iberostar Bahia de Palma
Address: Calle Marbella 32, 07610 Playa de Palma, Majorca, Spain (Formerly Iberostar Royal Cupido)
Phone Number:
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Beach Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Playa de Palma
#5 Romantic Hotel in Playa de Palma
#5 Luxury Hotel in Playa de Palma
#5 On the Beach Hotel in Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Bahia de Palma 4*
Number of rooms: 169
Official Description (provided by the hotel):
The IBEROSTAR Bahia de Palma is the same accommodation as always, but totally renovated. For over 40 years, thousands of visitors have been enjoying our friendly service and unparalleled location with the Mediterranean as the backdrop. This adults only hotel on the sea front is a small oasis close to the shore where you can relax, have fun and indulge yourself. Do you know why? Adults Only. As a couple, with friends or by yourself. However you prefer, but in a unique setting. More relaxed, more peaceful. We want you to hear the waves breaking from all of the hotel’s 217 rooms. However gently that may be. Rooftop pool. Take in the breathtaking views at the Sky Bar on the seventh floor. Look out over the horizon where the sea and sky become one whilst sipping on a glass of one of a variety of wines from the IBEROSTAR Bahia de Palma menu. Don’t let this experience pass you by! Chill out experience. If you are scared of heights, we have something for you where you can keep both feet firmly on the ground. The new SeaSoul Beach Club is the ideal place to watch the sun set. Your pulse will adjust to the rhythm of the music and you can choose from a wide selection of cocktails that will keep you cool. Beach, beach and more beach. Because that’s why you’re here. Feel the beach vibe all around, through the windows and from your terrace... It’s literally right in front of your eyes. The minute you leave the hotel you’ll be kicking off your shoes to feel the sand between your toes. Savour the island. Discover the most traditional and innovative flavours of the land and the sea. The best part? Being able to do it in an all inclusive hotel in Mallorca. Relieve stress and unwind. Get away from it all at the Spa Sensations of the Bahia de Palma hotel. Your daily routine and any worries will evaporate with every bubble and each contrasting sensation, whilst you rejuvenate your skin. A hotel with spa in Mallorca is another story. Stay in shape. If you’re one of those people that likes to keep active whilst on holiday, the new fitness centre at the IBEROSTAR Bahia de Palma makes it easy for you. And if you want to round off your workout with a bit of swimming, the 25 metre pool is just what you need. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, Travelocity, TripOnline SA and HotelQuickly so you can book your Iberostar Bahia de Palma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Royal Cupido Hotel Playa De Palma
Iberostar Playa De Palma
Iberostar Hotel Royal Cupido
Iberostar Bahia De Palma Playa De Palma, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing