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“Relaxing few days by the sea.”

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Hotel Pure Salt Garonda
Ranked #2 of 78 Hotels in Playa de Palma
Certificate of Excellence
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing few days by the sea.”
Reviewed April 22, 2014

A lovely hotel over looking the sea. We had a garden room which looked exactly like the photos on the main website-good sized room. Lucas and the other waitresses were all very attentive. Food was very good especially if you love fish. Cheese, crackers and grapes every night too!!! Wine of the week was 9€, but you had to ask. Drinks in the bar a little expensive. As other reviews, we took the 21 bus from the airport for 3€ each. Approx. A 20min ride and the hotel is easy to find. Due to an early flight back we got a taxi which cost 20€ and took 10mins. It would be good if more British people went to this hotel. A couple we met were on their 8th visit back. We will definitely return for a short break. Most people are probably over 40 which suited us. I'm not sure what the area outside would be like in the hight of the season. .. we were in the quieter part. It could get rowdy with 'youngsters' further along the resort as there were signs of it mid April. We will be interested to keep an eye on further reviews.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ginasray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, April 28, 2014
Many thanks for your kind review. We are glad to read you enjoyed your stay with us and look forward to welcoming you back again soon.
Kindest regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (78)
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English first
Milton Keynes, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 6, 2014

This adult only hotel was build in the 1964 and has been maintained to a very standard, it has a very large, airy reception space, stairs leading to a mezzanine floor where the dining room and bar are located, this leads onto the pool and outside seating area, also a pool and table tennis table are located in a corner, all these spaces enjoy sea views. There is a garden at the front alongside the road which experience some traffic noise but a very pleasant place to sit for some privacy. Wifi is available all over the hotel and in the bedrooms.

Bedroom was large and well appointed, we had a large terrace with sea views, cupboard, TV and two Queen size beds, good sized bathroom, with a bath.
The hotel caters on a half board basis, buffet style breakfast and dinner which were plentiful and delicious, with extensive option and we were not disappointed with the quality or the quantity at both meals.

We spent four days at this hotel, it was chosen having read the reviews on Tripadvisor, it did not disappoint. As already stated by previous reviewers it's well located near the beach, easy to access if using public transport, as we did.
Bus No; 21 –(3 Euros - single) from the airport stops near the hotel and its name appears on the screen in the bus, so ring to stop the bus, as the hotel is located between two stops and its a short walk from either stop. If traveling to Palma take the 25 or 15 bus from across the road from the hotel, the fare is 1.50 Euros single, the 25 route is a quicker service about 40 minutes, beware of the rush hour traffic am/pm. Both bus routes take you along the central ring road, getting off anywhere along this route and armed with a good map of Palma you cannot get lost. Bus No: 25 does a 'lollipop' route so it only stops on one side of the road, that opposite the main railway/bus station.

Our booking was made online, on arrival you are greeted with either a cooling drink of water, fruit juice or fizz, which is most welcoming. We duly paid our bill on arrival and once in our room we accessed our online booking, we noticed a discrepancy in the figure from what we paid of a rather large sum in favour of the hotel; this was pointed out to the management staff and the matter was resolved very amicably, this error, regrettably should never have occurred, regardless of their reason.

This aside, we certainly will return as this hotel as its a gem. During our stay most of the guests were German, Dutch or Scandinavians, and surprisingly no English speakers, although all these nationalities have an excellent command of English and striking up a conversation is usually easy.

Room Tip: Ask for a high floor sea view room
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MONEMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, April 8, 2014
Thank you for your review. First of all we would like to apologize again for any inconvenience during your arrival. Secondly we would like express our joy knowing you have fully enjoyed your stay with us and are very glad to hear you will be returning.
In the meantime we are available for you online for any queries and will be pleased to help at any time.
Kind Regards
Manuel Tigre
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 23, 2013

This is a great hotel right on the sea front opposite the beach. The hotel was spotlessly clean and staff were friendly and accommodating. We have booked a sea view room and were not disappointed - it was a lovely room overlooking the beach with a nice balcony. The pool area is small but was never crowded so plenty of room to sit. The pool however, was very cold and no one swam in it all week - but sea just opposite was lovely and warm!
The food in the restaurant was buffet style with good choice for both breakfast and dinner. Slightly disappointed with the Italian evening which could have been much better and just tended to be pasta and pizza!
Hotel is aimed at the German tourist market as is the whole area - so therefore most notices were in german - which can be a bit offputting if you are not German - sometimes the whole resort felt as though we had gone to Germany and not Spain!
That said, a most enjoyable hotel and a fantastic hotel - and we will probably return next year.

Room Tip: Choose a sea view room - worth the extra money. Garden rooms are at the back and do not get any su...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tamar121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, November 17, 2013
Thank you for your kind review. We are pleased to hear you enjoyed your stay with us and will take into consideration your comments in order to improve our services.
We look foward to welcoming you at our hotel soon again.
Kind regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
119 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed October 11, 2013

Very good hotel - clean, modern and comfortable. Perfect location - right by the sea, close to all parties places and night clubs, but in more silent area. Friendly, polite and caring staff. Good Wifi everywhere. Since the hotel is for adults only, it is very quiet and peaceful in there.
Dinner was great - wide variety of different meats and sea food. My biggest dissapointment was the breakfast - repetitive, no fresh vegetables, except tomatoes, and you have to stay in the que to get fried eggs and bacon. The mattress was a little bit too soft for me but that's a matter of taste.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank D_M046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, October 15, 2013
Thank you for your review. We appreciate your comments and will take note of your recommendations in order to improve our services.
Thank you for your trust.
Kind regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
2 reviews
Reviewed September 19, 2013

We have just returned from a 9 night stay, and had a most enjoyable holiday. As previously stated mostly German holiday makers, but although they can be noisy, we saw no trouble what so ever.
We had a garden view room (our error) tried to change but none available, the balconies all overlook each other due to the V shape of the Hotel, and there was a constant wood smoke smell coming from the restaurant opposite, and a very busy road thus quite noisy, this almost made the balcony a "no go" area to us, so consequently would never go to the Hotel again if a sea view room wasn`t available.
As previously said all the staff were very polite and helpful from the minute you get there to the time you leave.
The pool area is very small, but we found it perfectly ok, although there is the usual sun bed grabbing which is always frustrating, but with the sea and beautiful beach just yards away no real problem.
We also found the food to be ok, quite a good selection, but very repetitive, the breakfast, well they were fantastic and always set us up for the rest of the day.
Overall our holiday was very enjoyable, and if returning to Palma would not consider any other Hotels, assuming a sea view room was available.

Room Tip: garden view rooms a big NO
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, September 23, 2013
Many thanks for your review. We are glad to hear you enjoyed your stay at our hotel. For your next visit, if you had any questions regarding your booked room type we are please to help on line at any time. We look forward to your news.
Thank you and kind regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2013

We stayed at the Mac Garonda Hotel in Playa de Palma for 5 nights in September 2013. The first point to note is that the Playa de Palma and Arenal region is very German; this means 99.9% Germans occupants in all the hotels (no exaggeration), lots of German bars, German beer, German music, lots of German food. We are not German and were not bothered by how German the area was, but if you are not German and this would be a problem for you, this region is not for you, stay somewhere else.

The hotel was ok; not the best we have stayed at and not the worst. Champagne on arrival is a nice touch, however we booked a sea view room and were given keys to a room without a sea view; not a great start. This was quickly rectified to their credit.

Facilities at the hotel also vary; one very small swimming pool and no other swimming facilities. It is right by the beach however and the sea is great to swim in, just walk further up Playa de Palma to get away from all the large groups of Germans with their sound systems and daytime drinking if you want some peace.

The room was average size and the cleaning was excellent, the room was in really good order. If you watch TV on holiday be warned; Spanish and German channels on the whole and CNN the only English speaking TV channel. I expect more from a hotel. The free Wi-fi is really good however, worked perfectly throughout the hotel.

The food in the restaurant was good some nights but not every night, not always the greatest choice. But the staff in the restaurant were great, really helpful and friendly which was good to see. The sitting situation is odd; we were told we had to eat between 8.30 and 10pm, which was ok but might not be to everybody's liking if you don't want routine on your holiday.

Final point to note is that there is a really good bar on street level which is affiliated to the hotel; always very friendly and attentive guys working there, doing long shifts but still smiling! We went there several times and the service was first class.

If you are British, there are a handful of British bars in the area but you have to know where to look; would definitely recommend The Hole in the Wall, top blokes and made us feel really welcome. Thanks guys.

We won't stay in the area again but we enjoyed our holiday overall.

Room Tip: Get a sea view room as high up as you can.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mathew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, September 16, 2013
Many thanks for your kind review. We are glad to hear you enjoyed your stay at our hotel and thank you for your opinion. We will take note of the points you mention in order to achieve improvements at the hotel.
We would be pleased to welcome you back soon.
Kind regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 27, 2013 via mobile

I have visited this hotel in mid August 2013, together with my better half. First positive suprise appeared before arriving, when I had to change my reservation and I receive a prompt and helpul assistance from the manager of the hotel.
The hotel itself is located in Playa de Palma, some 30 minutes bus ride from Palma de Mallorca, just by the sea. We had a sea room view, there are also garden view rooms, that watch a small garden and a busy road; for what is worth, I was convinced to pay a bit more and enjoy a wonderful view in the morning.
Taking the advice of other fellow travellers from this website, I booked half board, although I have to admit I was not fully convinced about it. It proved I made the right choice, as food and service in the restaurant was top notch.
Room overall was nice, with all the amenities one would expect. Safe deposit is charged separately, I think it was around 2 Euro per day. There is also a good (and free of charge) WiFi connection around the property, which also reaches the beach in front of the hotel.
In the evening there is also a band that plays some great covers until 23.00 hrs every night, by the pool; while I didn't find it troubling and I actually enjoyed it, some people might find it disturbing, so I guess is worth mentioning.
The hotel is Adults Only, so you will not find toddlers running around; it's an interesting concept, I haven't found it anywhere else yet.
All in all, I would probably visit this place again if I would stay in Playa de Palma. It's rated 4 stars, but would easily pass for a 5 stars experience in other places.

Stayed August 2013, traveled as a couple
Helpful?
4 Thank razvanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this review, August 29, 2013
Thank you for your kind review. We are very glad you enjoyed your stay with us and are looking forward to welcome you again soon.
Kind Regards
Manuel Tigre
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pure Salt Garonda

Property: Hotel Pure Salt Garonda
Address: Carretera Arenal 28, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Playa de Palma
#2 Romantic Hotel in Playa de Palma
#2 Luxury Hotel in Playa de Palma
#2 On the Beach Hotel in Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Pure Salt Garonda 5*
Number of rooms: 149
Official Description (provided by the hotel):
This recently refurbished adults only establishment right on the beach near the city of Palma captures the essence of the urban beach concept. Pure Salt Garonda is known for its friendly professional service, with our guest manager always available to help you rent high-end cars, reserve starred restaurants, organise visits to the most discerning wineries or take care of all your golf reservations. Let us prepare you that special bath in your room with an innovative designed inspired in the nature of Mallorca, where you will be able to relax and enjoy the views of the Mediterranean Sea. Enjoy a relaxing moment reading a book in our hotel garden, dine in style at our Spanish tapas restaurant by the sea, enjoy a spa treatment with products by well-known brand Natura Bissé or sunbathe at the exclusive beach club The Eight, located right in front of the hotel. ... more   less 
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Also Known As:
Mac Garonda Hotel
Hotel Pure Salt Garonda Playa De Palma, Majorca

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