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“EXCELLENT LOCATION”
4 of 5 bubbles Review of THB El Cid

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THB El Cid
Ranked #18 of 77 Hotels in Playa de Palma
LEEDS
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“EXCELLENT LOCATION”
4 of 5 bubbles Reviewed July 17, 2012

The EL CID is literally a 5min Taxi ride from the airport. The Hotel is right on the sea front it couldn't be situated any better. Entertainment on an evening was not much and certainly not geared for English speaking guests. The hotel was kept clean and presentable at all times. Staff sometimes seemed a bit sparse and when you needed someone you either had to wait or go looking for someone. We stayed half board and I did find that when it came to the evening meal choice was limited however what was on offer was of good quality. Two great swimming pools one at the front was quieter and although any one could go there it did seem to be the older guests. The pool at the back was abit more lively with a bar at the side selling drinks and snacks which was handy instead of having to go back into the Hotel. Would recommend this to all ages, couples and families.

Room Tip: Sea view is undoubtedly the best. Quiet and lovely views.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BEETLE29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsinki, Finland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 15, 2012

Location is the reason for booking this hotel, otherwise it is nothing special. Staff was the biggest dissapointment. Everytime I asked something from receptionist, all I got was rude answers. I didn´t feel wellcome. Room wasn´t as tidy as I expected and towels were unclean.

Room Tip: Not all rooms have decent sea views. There might be some noise from restaurant´s show until 11 pm.
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  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 12travelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed July 13, 2012

Overall, I was not impressed with the hotel. When I arrived they told me that my company had not paid for the room in advance and even though I had the receipt to prove it, they refused to give me the room unless I paid again. My company had paid for it, and we ended up paying twice. I did get a refund though. The room was a good size to be fair. In fact a very good size with three single beds and a very large bathroom. Also had a room facing the beach with a nice balcony and seating area to enjoy the views. However, the minibar was empty and the wi-fi connection extremely poor. Very very close to the airport and right on the beach so location very good. Just need to improve on some customer service details.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gazpacho68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 19, 2012 via mobile

Great location, but the room was very small with no mirror other then in the bathroom. The front desk wasnt great, but we were 100 m to the most beautiful part of the beach and near lots of shops!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mrsbuck81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 17, 2012

Stayed for 5 nights and had a lovely time! 5 mins from airport (15 euros by taxi) great location near the marina, shops and bars but away from the many hen and stag parties just down the road. We were surprised (and delighted!) at how "spanish" the resort is! Many spanish and german guests in hotel, few english, which again we loved! Reception staff were pleasant and spoke good english. Hotel has 2 outdoor pools. The one at the rear is close to main road so some traffic noise, the one at the front is small but has great views over the sea. Plenty of sun loungers, shade and chairs/ tables round both. Beach is fabulous but 15 euro per day for 2 sun beds and a shade was expensive. You can buy mats and brolly for under 20 euro though if you are happy laying on the sand. Food was plentiful and good standard. Restaurant was very busy but always got a table with no fuss and food never ran out. The lounge wasnt particularly nice, entertainment every couple of days, we preferred to sit outside overlooking the sea and promenade, watching the sun go down. Hotel was spotlessly clean. The only negatives were: Beds were very (very) hard and pillows awful. Balconies dont have full length privacy screen so your neighbours can look over easily and windows only have blackout and heavy curtains so you had to keep one or other closed to avoid exposure. Room safe was 2.5 euro per day. If you have a late flight the hotel offers late check out for 30 euro but it wasnt available when we left. You can use the gym showers and borrow towels from reception. There is no hair dryer though! Overall great for a short break and would (and have already) recommend.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank fayeswanson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
88 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed June 12, 2012

5 min from airport, our favorite beach, nice people... yes, it`s a little bit old, but very clean. perfect for 3 days of relax)

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Moriss6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilkley
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed April 21, 2012

This hotel is in C'an Pastilla which is situated very close to Palma airport although the flight path was not directly overhead whilst we were there.
The El Cid is directly opposite a fantastic beach which runs 4 miles down to El Arenal. Tourist "train" runs frequently down there from outside the hotel.
The facilities are terrific. 2 outdoor and 1 indoor pool. Large reception and bar area. Entertainment offered most nights.
The restaurant is superb. Themed menu every night eg Italian, Mexican etc as well as the usual vast choice of excellent salads and international food. You'll not starve here! As usual in Mallorca in spring the island is full of cyclists and the El Cid was not exception. Clearly food is a priority for cyclists. Staff are excellent.
The bedrooms are acceptable but a bit tired. Walls are "thin" ie can hear neighbours. All rooms I think have sea view-or partial. Our balcony was in shade in the afternoon.Excellent views of beach and bay.

Room Tip: Get room on top floor for views and no clomping about above room!
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank alanilkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about THB El Cid

Property: THB El Cid
Address: Calle Vaixell 2, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Playa de Palma
#7 Family Hotel in Playa de Palma
#17 Luxury Hotel in Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — THB El Cid 4*
Number of rooms: 216
Official Description (provided by the hotel):
he hotel has 210 rooms and 6 suites, all featuring incredible views of the sea, fully equipped bathroom with hair dryer, terrace, telephone, air-conditioning, satellite television, mini-bar, safety deposit box, etc. plus all the services you would expect from tourist accommodation of this category, such as a gymnasium, sauna, Jacuzzi, Turkish bath, solarium, snack bar, lounge bar, internet connection, dinning room with buffet service, show cooking and conference room. It also features three swimming pools (one heated), garden tennis court, bicycle workshop, client parking, volley ball and table tennis. ... more   less 
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Also Known As:
Thb El Cid Hotel Playa De Palma
THB El Cid Playa De Palma, Majorca

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