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“good location, but dated and inadequate”

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Apartamentos Fariones
Ranked #12 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
northern ireland
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“good location, but dated and inadequate”
Reviewed February 19, 2010

Stayed here for a week with the family. Excellent location, right on the beach. Initially struck by the bizzare decor of the hotel. The appartment was on the ground floor and was basic. It seemed clean but we were soon joined by two large cockroaches in the primitive kitchen. The chairs and beds were remarkably uncomfortable. The pool area was clean but the pool was not heated and therefore was unusable. When I asked at the front desk they insisted it was heated, but I can actually tell when water is cold!

I checked in the Fariones hotel and the pool there was heated. I note from other reviews that the airconditioning does not exist. We did not need it but I am not surprised.

In summary, this hotel was good thirty years ago but desperately needs an update. I am suspicious of the many reviews saying this is the finest hotel they have ever stayed in. Only if you are still living in the 1970's!

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucy1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
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English first
Denmark
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 26, 2010

On arrival we were allocated a room to the right of the pool This building has three floors, but you can only see the top of the building and the bottom floors looked into a wall The apartment we were allocated looked over the rooves of a derelect, unhygienic-looking block - no windows, doors, etc. Having to look at that view for 2 weeks would have been a nightmare. If we had gone unspecified then that is perhaps what we could expect, but we didn't I was also sure there would be cockroaches and I was right there was a large one in the bathroom! We complained and received a 2 nd floor apartment to the left of the pool. It is only the 3rd floor apartments in this block that have a sea view or a sea glimpse Having to pay the same for an apartment whether looking on to a wall or on to a a roof as for a sea view apartment is bad policy, so make sure you know where your apartment will be situated. The apartments were very good and the cleaning was excellent. We could though hear when the people in the apartment above were in the bathroom (peeing sound) and some voice vibration came through the extractor in the kitchen, which we never used and stuffed a towel up it, which helped. Yhere were no cockroaches in this apartment. Breakfast was really good, with everything you could ask for, although we never quite found out why bacon was only served every other day - if it was off-season cooking or what?? The staff were pleasant and helpful.

  • Stayed January 2010, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank GillDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
1 review
Reviewed January 17, 2010

we have been going to los apartamentos Fariones for the last eight years and we would feel like traitors if we went anywhere else on the Island. There is a 24/7 reception staff and this staff and the staff in the breakfast room and bar and las limpiadoras are all,without exception,competent and also friendly and helpful. Our regular limpiadora, Senora Ana Rosa Martinez,is alway painstakingly efficient and always has a cheery word for us every morning. Los apartamentos Fariones is our home from home.
Juan & maria elena

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juanmariaelena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlow, Ireland
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 9, 2010

myself and my partner have just booked again to stay in fariones apts and this is our fifth time...as we go on hols in the end of july for 2 weeks it is very busy...the complex is spotless.. the apts is spotless and the house keepers are very quick and efficient and also very friendly.....we have gotten 3 bottles of wine last year and a basket of fruit and a bouquet of roses on arrival in our apts..we have stayed on all floors of the complex and has no complaints,,, the only thing that i wouldnt be happy about is the dont cater for the irish with breakfast enough,,,,rarely u will get proper pork sausages... normally it is frankfurts. but the rest of the breakfast is fabulous as there is lots to choose from.. even a glass of bubbly if you require.....i also dont agree with people goin shopping and leaving their towels on the sunloungers all day. i know the pool staff will take them off in the morning why not during the day as well... althouth this has never affected me as i am quite happy to lie at pool all day....definitely will be goin back for many years to come...

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlowhelen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
209 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed December 31, 2009

These are lovely apartments, lovely staff, lovely breakfast, great location but are totally spoiled by the lack of air conditioning. We were there in the winter when its still very warm at night but its impossible to open the patio doors or the bedroom window due to security reasons leaving the apartments very stuffy. In this day and age they need to update their facilities if they are going to attract business. I have stayed here before but the stuffiness of the apartments at night really got on my nerves this time. I will probably look to stay elsewhere the next time I visit this lovely island.

Mollie

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mollieNorthEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 26, 2009

First out, for context, we're regular visitors, we've been coming to Puerto Del Carmen (and usually these apartments) once or twice a year for about 6/7 years.

They're very well located in Puerto Del Carmen, for the new town, old town and the beach.

They're a cut above your average apartments and as a result are always quite a bit dearer. So for the extra money you expect a premium experience....and you usually get it.

In general, the staff are very nice - freindly and helpful - bar staff, restaurant staff, enterainer, reception staff and cleaners. However, unfortunately there a few who always let the side down. For example there is one particular girl in the reception who is quite unhelpful and has a very bad manner. In one week, she managed to rub both me and wife up the wrong way and I witnessed her doing the same with 2 other guests too. Luckily the other 2 reception staff we saw during the week, another girl and a youngish guy were both lovely.

The breakfast is very good some days and ok other days. Why? Because some days they have proper pork sausages and bacon but other days they have no bacon only those horrible frankfurter style sausages..on these days we just made do with cereal and some eggs!

The last time we were here (in March '09) we felt the place was starting to look a bit tired in parts but they seem to have brightened things up since then with a few licks of paint etc.

Overall very good and we will be back again

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HolsFromDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level 5 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed October 18, 2009

We stayed at fariones from 31 july until aug6th.
Couldnt complain about anything.The reception staff so helpful.Mrs Mendosa who
cleaned our apt kept it spotless.Definitely return again.Would reccomend to anyone.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fedupIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Fariones

Property: Apartamentos Fariones
Address: Calle Timanfaya 8, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotel in Puerto Del Carmen
#6 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Apartamentos Fariones 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Apartments Fariones are 200 metres from the “Playa Grande” in Puerto del Carmen, the tourist area par excellence. The 138 apartments, which are fully equipped for maximum comfort, are surrounded by pleasant gardens. Employees provide a warm, personal service and they aim to make guests feel welcome in surroundings which respect the environment. ... more   less 
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Also Known As:
Apartamentos Fariones Hotel Puerto Del Carmen
Apartamentos Fariones Puerto Del Carmen
Apartamentos Fariones Lanzarote/Puerto Del Carmen

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