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“Good for a 3 star”

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Apartamentos Fariones
Ranked #12 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Gillingham, United Kingdom
Level 6 Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Good for a 3 star”
Reviewed April 14, 2014

We stayed here for a week on a bed & breakfast basis. The taxi from the airport took approx 15 minutes. The Reception staff are very friendly and check in was prompt and easy. Our apartment was on the 3rd floor with a sea view. The apartment is furnished well, with a small kitchen area with all the usual utensils that you might need, the only things missing were washing up liquid and a cloth to wipe up any spills. I don’t understand why so few apartments expect you will cook or at least make a cup of coffee but never give you the tools to clean up or wash your cups afterwards. Housekeeping staff are very friendly and clean the room every day.
The bathroom was clean and decorated very well with plenty of storage space for your toiletries. The bedroom was OK with huge wardrobes but sadly, very few hangers. There is a safe in the wardrobe and the key from reception will cost you 25 euros plus 10 euros deposit.
The walls are extremely thin and I was able to hear the people in the next room while they were using their bathroom and irritatingly I could hear snoring every night.
The restaurant area for breakfast has insufficient space for the number of guests. Maybe it’s because people just sit around chatting for hours after breakfast but on a few occasions we had to go for a walk and come back later in order to get a table. The breakfast isn’t up to much anyway. Despite other reviews there is actually very little choice if you want a cooked breakfast. There is, however, plenty of fruit and bread.
We didn’t make use of the sun beds around the pool as it always seemed very crowded with people on top of each other. The terrace was also crowded and a mad dash at 9am with people laying claim to a sun bed with a towel and then going elsewhere.
Fariones Apartments are in a great location between the old town and the new town.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Newquay, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 10, 2014

Having been to lanzarote many times , we decided this time to go for a budget B and B apartment style holiday . This place is excellent although is very close to the town centre , you wouldn't think so once inside , the place is immaculate and breakfast is spot on with loads to chose from , rooms are also bee nice , come here and you will not be disappointed

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kmanuk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 5, 2014

My husband and I stayed here January this year, normally we visit Lanzarote with our children but this time we were on our own. We usually stay in the budget aparthotels but we thought we'd treat ourselves this time, having researched on trip advisor we chose Fariones apartments.

I emailed the hotel in advance and asked for a quiet room as I'm a light sleeper (also for a sunny balcony if poss). When we arrived we were given a room whose balcony opened onto the main road it was only a few feet above the pavement so completely public, if we stayed inside we couldn't keep the balcony door open as the traffic noise was so loud. We were disappointed but thought as the bedroom was at the back it wouldn't affect our sleep, how wrong we were! The apartment was also next to the entrance gate, every time someone banged it shut the noise was ridiculous and the whole apartment vibrated! We went to reception and were told there was no other room until the next day so we were stuck with it for the night, to top it off we were woken by the laundry people (who made absolutely no effort to be quiet) at 6am as the laundry room was somewhere below us!
We were moved the next day to another apartment, it was smaller with a shady balcony but still much quieter which was great. The main drawback of this apartment (and I'm assuming many of the apartments in the block) is that noise from every other apartment above or below travels through the extractor chimney, it was pretty funny actually as we could hear other people's dinnertime conversations or people on the toilet shouting to others in their apartment!! Really unusual......
Other than the noise issues, the beds in the apartments are comfortable and the apartment was certainly properly clean when we arrived (although the cleaning while we were there was hit and miss). It's also well furnished, although could do with more comfortable outside chairs.

Breakfast was better on some days than others, a variety of cooked bits which changed each day, some days it was weird boiled veg which is unusual for breakfast..... but there was always fruit, toast, yoghurts etc.

The pool area is small and mostly shaded by mid-afternoon at that time of year but the upper terrace is lovely, great view and sunny all day.

I've given the hotel 3 stars as we really didn't think it was a big enough improvement on the budget version to warrant the extra cost plus there are clearly some noise issues and quite frankly I'm amazed anyone agrees to stay in the first apartment we were given!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hodshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apfariones, Gerente at Apartamentos Fariones, responded to this review, April 15, 2014
Dear client:
Thanks for your feedback to help us improve every day. We regret that your experience in Fariones apartments has not been the expected. Whenever occupancy permits us, we make changes to other apartments, so our customers are satisfied.

Our breakfast is varied and actually we have vegetables for customers who are vegetarian, on request we also have gluten-free food.

Fariones Apartments is a three star hotel with daily maid service, towel change on request, and a breakfast of high quality and perhaps it increases the Price.

Again thanks for your opinion and loyalty to the destination of Lanzarote

Yours sincerely,
Nélida Rosa- Manager Apartamentos Fariones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roscommon, Ireland
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 1, 2014

We went for a week to the apartments and it was one of the nicest holidays ive had in a long time. The staff where so freindly and helpful everyone said hello or good morning to you which is a nice touch the rooms where spotless and cleaned every day and endless amounts of shower hats and soaps all air conditioned with a balcony to sit out on. the buffet breakfast was unreal every food imaginable was on the menu and fresh squeezed orange juice yum!! its location is perfect you in the middle of old and new town so bars resteraunts and the shopping centre was just a walk away the pool was great you have to put your towel down on a sunlonger early they go quick! would recommend this for couples and familys really nice for a relaxing holiday :)

Room Tip: request online or with your travel agent for a/c not all rooms have them
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Caoimhe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apfariones, Gerente at Apartamentos Fariones, responded to this review, April 4, 2014
Dear clients:
Thanks for the great reviews about the service in Apartments Fariones indeed our breakfasts are high quality with fresh orange juice.
To avoid the inconvenience of reserves the sun beds, we have strengthened the control pool.
We hope you will visit us in the near future. From sunny Lanzarote best regards.
Yours sincerely
Nély Rosa- Manager Apartamentos Fariones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castlebar
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 1, 2014 via mobile

Great apartments. Stayed on a B&B bases. The breakfast was nice with good selection. Didn't eat any other meals but I'm sure it's nice also! If we return to lanzarote would definitely stay again! Great location and great staff. Quiet not to many kids. Great for couples!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrelandAis01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apfariones, Gerente at Apartamentos Fariones, responded to this review, April 3, 2014
Dear Client,

Thanks a lot for your review in TripAdvisor and for the time you have taken to express your feelings in Fariones Apartamentos. It´s very nice to hear that you have enjoyed your vacation, in Lanzarote, with us.

We are looking forward to your next visit here and we are hoping that it is going to be soon.

Yours sincerely
Nely Rosa – Apartamentos Fariones Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, , Ireland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 29, 2014

We accidentally booked the Fariones Apartment on line in early February this year . We meant to book the Fariones Hotel , where we had a great stay many years ago , so when the Taxi passed the Hotel and drove up the hill and stopped outside the nondescript building I told him he brought us to the wrong place , but no , it was us who made the mistake ( well me anyway ) . So we checked in at the reception and were directed out the rear where we were pleasantly surprised and impressed , beautiful pool area , a rooftop sunbathing area with Jacuzzi overlooking the sea which was about half a kilometre away . The apartments are bungalow types which are spotlessly clean , An all you can eat breakfast in the morning with friendly staff ( except for the po faced one who cooks the eggs ) The breakfast area gets a bit hectic when everyone arrives together , best get up early if you want a table handy . Lots of Germans , Norwegians ,Danes , so the food would be geared towards them .
Someone said the TV has very few English stations . Thats true , But it is a nice place , the bar is not expensive , again very friendly staff . All in all I would recommend the Fariones Apartments

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DomoDublin_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apfariones, Gerente at Apartamentos Fariones, responded to this review, April 4, 2014
Dear guest,
Thank you for your feedback. Apartments Fariones belongs to Fariones Hotels including pioneering Fariones Hotel. We are a local hotel chain as its policy priority is the quality of service to customers and support the sustainability of our island of Lanzarote.
We certainly have difficulties to connect to satellite TV English speaking, we're working on it to improve it.
Once again, thank you for choosing Fariones hotels. We are looking forward for your next visit here! Sincerely yours,
Nélida Rosa-Manager Apartamentos Fariones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 25, 2014

Just stayed here for the third time,spotlessly clean,great breakfast fabulous staff..but...why is there no English TV channells only bbc news & sky news (same news 24 hrs a day)... Many irish & English guest yet not provided with English speaking channels,yet other nationalities are catered for.maybe management could explain,as many guest I spoke,to,found this,most,frustrating !!!!!!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank suebmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apfariones, Gerente at Apartamentos Fariones, responded to this review, April 1, 2014
Thanks for your comments help us to improve day by day.
We have difficulty connecting to the British and Irish satellites, we are trying to find a solution because we are aware that the current channels are not ideal, but so far they are the only ones we have been able to connect to.
Thank you again for your suggestion and hope to see again in Fariones Hotels.
Yours sincerely,
Nélida Rosa- Manager Apartamentos Fariones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apartamentos Fariones

Property: Apartamentos Fariones
Address: Calle Timanfaya 8, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotel in Puerto Del Carmen
#6 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Apartamentos Fariones 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Apartments Fariones are 200 metres from the “Playa Grande” in Puerto del Carmen, the tourist area par excellence. The 138 apartments, which are fully equipped for maximum comfort, are surrounded by pleasant gardens. Employees provide a warm, personal service and they aim to make guests feel welcome in surroundings which respect the environment. ... more   less 
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Also Known As:
Apartamentos Fariones Hotel Puerto Del Carmen
Apartamentos Fariones Puerto Del Carmen
Apartamentos Fariones Lanzarote/Puerto Del Carmen

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