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“Grubby with low standards”
Review of Los Gracioseros

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Los Gracioseros
Wexford, Ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Grubby with low standards”
Reviewed December 4, 2013 via mobile

Pool was very dirty every day, full of bugs and filth. Brought it to the attention of the front desk , pool man made little effort to give it a deep clean. Did not get to have any swim time on holiday. Tiles cracked and broken around pool and grounds, a clear hazard and danger. Our room also smelled very bad. Felt very grubby. Maybe we were unlucky with our room but over all not happy with complex. The local night life was all that made our break bearable. We really are not fussy folk but standards were extremely low.

Stayed May 2013, traveled as a couple
Helpful?
4 Thank Rolgcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
wrexham
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 17, 2013 via mobile

After reading some chronic reviews on these apartments I was a bit apprehensive!! What a pleasant surprise though. Yes, they are dated and a few areas in our apartment could have been looked at, but it was clean and comfortable and ideally positioned to have the sun on yr balcony for the whole day. The pool bar was friendly and some of the guests had returned from previous years. Close to all the amenities in the area and CHEAP. Just what we wanted as we only really planned on sleeping and showering here. Better than expected. We will return.

Stayed November 2013, traveled as a couple
Helpful?
2 Thank siobhan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

Small, Quiet , friendly Complex a few minutes from the strip.

Apartments are basic but very clean and have everything you need.

Staff very helpful and friendly.

Decent pool and bar area

It is what it is .... a goo budget option

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neilwsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallanstown, Louth, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 9, 2013

just back,nothing bad to say,good location,helpful and friendly staff,basic apartment,clean and well serviced,walking distance from all amenities,shops,bars and beach etc,was exactly what was we expected, given the price,only downside,lack of wi-fi and a shortage of plug sockets,minor details

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2013

Myself and my partner are only back from our holidays 24 hours and I couldn't get on here quick enough. As we first walked in the receptionist was waiting at the gate for us, as she was clearly waiting to go home. She asked us our name and told us we were not suppose to arrive till the following day according to her paper work but ours stated differently. She told us that we could have another room till the following day. She checked the room came out sighed and said its clean thank god. However as we walked in there were long black hairs everywhere, we walked to the bedroom and the sheets were not changed and once again long black hairs EVERYWHERE! My partner ran out to get the girl before she went home and she did not apologise and did not care she then asked us to sleep in the dirty sheets :(. This is when I started to cry. She still did not care. I begged and begged her to give us clean sheets and she told us no. Then the security guard walked in an she asked him an he had no problem and it took a few minutes. Then myself and my partner went in changed our own sheets and cleaned the apartment. We were also locked out of the apartment as our key would not work. The people that stayed next door also said that the couple who had stayed in our room left a few days before so the room was not cleaned for a number of days. However I forgot about it and let it go. A few days later the cleaning ladies came in to clean our room we had just counted our spending money for that day and night as we had already had breakfast. we went straight into the room and there was money missing from my partners wallet. There was no reception open because it was never open. So we approached the cleaning ladies in their little hut ourselves and straight away they said problem for all they knew I could have wanted extra toilet paper . They got the owner on the phone and she said speak with the person at reception at 5 which happed to be herself. When we told her the story she basically called us liars. I would not recommend these apartments. The pool was always really dirty and I didn't feel very safe as the main gate was not locked at night .. holiday from hell!!!!!!!!

Stayed October 2013, traveled as a couple
Helpful?
4 Thank claire h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanzarote2, Gerente at Los Gracioseros, responded to this review, October 18, 2013
We normally never comment our guest’s comments on Tripadvisor as we respect that everyone has different opinions and experiences. However, this comment is way beyond what we can accept as there are several obvious lies here as the fact that the clients actually did arrive one day early, the accusations towards our cleaning ladies and receptionists, reception opening hours (actually open 8 hours a day + 24 h emergency phone), swimming pool is cleaned daily.

We think that just looking at our average rates on Tripadvisor and the fact that we have many repeating clients to our complex is a statement good enough from us on this matter.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Puerto Del Carmen hotels

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 9, 2013

Just come back from Los Gracioseros - the apartment is dated but was fine, it was what I expected but the thing that put me off was sometimes the pool bar was late closing, on one occasion till 2 in the morning, with people in the bar shouting and music playing, with no-one having any respect for the other residents and the staff just letting them do what they want. The room was cleaned regularly though and I could not fault the friendly cleaners. Reception was always closed! So if you want a holiday where you can party and do what you want then this place is for you, if you want a quiet relaxing holiday then avoid Los Gracioseros.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank browneyedgirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2013

Apartments are quite dated. They are not cleaned often enough. Bar staff not very friendly, only had one drink there because of this. However, apartments are well situated near main strip. Have stayed there 3 times, but may try elsewhere next time.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cdj1100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Gracioseros

Property: Los Gracioseros
Address: Calle Ancla 14, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Swimming Pool
Hotel Style:
Ranked #38 of 71 Specialty Lodging in Puerto Del Carmen
Hotel Class:1.5 star — Los Gracioseros 1.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Los Gracioseros Hotel Puerto Del Carmen
Los Gracioseros Lanzarote/Puerto Del Carmen

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