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“Will definitely be back” 5 of 5 bubbles
Review of LABRANDA El Dorado

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LABRANDA El Dorado
Ranked #38 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Wolverhampton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Will definitely be back”
5 of 5 bubbles Reviewed January 7, 2014

Had 10 days here over new year and it was fabulous. Rooms are spotless and spacious and location is spot on. Right over road from shopping centre, and near old town and new town so nowhere is too far to walk. Breakfast was very nice, full English & continental, restaurant staff lovely and permanently cheerful! Only wish we could stay here nxt new year but they were already fully booked on 1st jan! Will definitely stay again!

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sharkey65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, October 30, 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.

We are happy in overall you have enjoyed your stay and hope to see you back in future.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
gal
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

Stayed here over Christmas, we stayed once before two years back. Very good for a family holiday - apartments are fine, location is great - can walk everywhere, no need for taxis. Did not use restaurant as so many other options locally. Staff very helpful. Kids really enjoyed the pool. Shopping centre across the road for the basics.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank dermo999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, October 30, 2015
Dear madam/sir,

We would like to thank you for your extensive and positive feedback as it will surely help future guests to get an overall idea of the hotel.

We are looking forward to your next stay.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 29, 2013

Me and my mother stayed at this hotel for one week and we really enjoyed it. We shared a two bedroom apartment with terraces with sea view. It was terrific. The apartment was clean and nice and the hotel is perfect located between the “old town” and the beach board walk.

Room Tip: I got the impression that all room and apartments in this hotel had a sea view so it is just a matte...
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank majo774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, October 30, 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.

We are happy in overall you have enjoyed your stay and hope to see you back in future.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
grafter999
Level Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed December 1, 2013 via mobile

Seven lads on a trip away enjoyed this place thoroughly.

Rooms were large with everything you need. Two pools with loads of loungers. We never ate in the hotel.

Short walk to harbour where there are loads of restaurants.

Only one minor thing - b1 has slow running plugs which caused flooding in bathroom when in shower.......

Great place and staff.

Stayed November 2013, traveled with friends
Helpful?
3 Thank grafter999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA El Dorado, responded to this review, December 24, 2013
Dear customer, thank you very much for your review about our property. We are a family run establishment and were full of pride and joy when a client claims to have enjoyed your stay in our hotel. Hope to see you again here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wick, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 15, 2013

stayed for 10 nights everything from the location,pool,meals and our room was spotless, staff were brilliant and our cuban waiter was a great laugh great holiday thanks to all the staff and lanzarote was a very enjoyable holiday

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hymie3987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA El Dorado, responded to this review, November 21, 2013
Dear customer, thank you for your fabulous review. We are glad you enjoyed your stay in our hotel and we hope to see you again here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Widnes, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed November 3, 2013 via mobile

We had to transfer from August holiday in Portugal because my son broke his arm. Chose these because of the ratings and good location. They are situated right on the roundabout separating the old town and new town. Few mins walk to either with a vast choice of bars and restaurants and shops. Ground floor 1 bed apt was a bit small for 2 adults and to kids. Choose 2 bed bungalow with older kids. Glad we were not higher up as there was a bit of traffic noise from he road.
The twin beds we slept in were comfy but it was like sleeping in a crisp bag with the waterproof mattress cover, so every time me or my husband turned over the noise was disturbing
Well equipped kitchenette with a couple of steps down to the pool. Loads of sun beds with parasols and nice views.
The half board menu choices were appalling. I was expecting buffet style, but were we're offered a very basic menu of three starters, main and dessert. The first night I had the fish which wasn't cooked properly. The kids had burgers which weren't cooked all through either. Bizarre choices like salmon & eggs, garlic rabbit, pasta in vermiglio sauce, with no indication of what accompanies the meals. I ordered hake one night and when I asked what it came with, the waiter said "bones". The highlight was a tropical salad I ordered as a starter, it was lettuce, tomato, cucumber and....leftover tinned fruit salad from breakfast. I could not believe my eyes!!!!
We amused ourselves having the chef pegged as an Eastenders freak who saw food orders as a pain in the bum and threw anything on a plate to get back to his fags and the tv!
As a result, we spent more money eating out in much nicer places with more than 3 choices on the menu.
The breakfast was ok, but they kept running out of basics like small plates, spoons, bread and eggs. There was mould on the donuts one morning which the kids were mortified about.
On our last night eating there, we saw some families with kids menu. That was annoying because we weren't offered that once!
Staff were great, pools clean and lifeguard great keeping kids happy, just don't eat there.

Stayed October 2013, traveled with family
Helpful?
3 Thank jacko383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA El Dorado, responded to this review, November 18, 2013
Dear Customer, First of all, may we say how very sorry we are that you should have left El Dorado less than satisfied with the services you had received in our Restaurant. We take great pride in providing our guests high standards of service and cuisine and we are extremely sorry that on this occasion we failed to meet your expectations. Your comments have been shared with our Food and Beverage Manager and also with our Executive Chef and I hope that on your next visit to El Dorado you will find the food and service to your liking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

My husband and I decided to take his 81 year old mother for a sun break last November . We asked the travel agent to find somewhere nice, quite, near all amenities , not too far from the airport, spacious rooms and a decent balcony, but most of all clean. They booked us into the eldorado . And it was perfect. The staff are also so cheerfully and helpful. We have since stayed there in April and also we had booked and paid for a week in sep. but due to health reasons could not go, I emailed the reception and explained this to them, they were very accommodating and agreeded to let us move our pre paid week to 2014 . At no extra charge. Whar service. Absolutely fantastic.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Sallyben1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, October 30, 2015
Dear madam / sir,

We would like to thank you for your friendly comment. Feedback helps us to improve our services and we are pleased to read that we have met your expectations.

We are happy you enjoyed your stay and hope to see you again soon.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LABRANDA El Dorado

Property: LABRANDA El Dorado
Address: Calle La Graciosa 3-7, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Puerto Del Carmen
#18 On the Beach Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — LABRANDA El Dorado 3*
Number of rooms: 81
Official Description (provided by the hotel):
Apartamentos El Dorado are situated in Puerto del Carmen, less than 500 metres from the beach. The complex features well-equipped apartments, gardens and an outdoor swimming pool. The El Dorado complex is located in the centre of Puerto del Carmen and 10 minutes' drive from Tias. The apartments are a 20-minute drive from Timanfaya National Park and less than 7km from Lanzarote airport. Facilities at El Dorado include a restaurant serving tapas and international dishes. It also has a cocktail bar and snack bar. Apartments at the El Dorado complex are spacious and have a living room with sofa bed and satellite TV. Kitchens feature an oven, fridge and coffee-maker. Air conditioning, central heating and a safe are available for an extra charge. ... more   less 
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Also Known As:
El Dorado Hotel Puerto Del Carmen
El Dorado Puerto Del Carmen
El Dorado Lanzarote
LABRANDA El Dorado Lanzarote/Puerto Del Carmen

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