We are just home from the Riu Olivana hotel and as frequent visitors to the riu hotels and a riu member we never judge on hotels prior to staying in one ourselves. on arrival at the hotel around lunchtime we presented ourselves at reception to a smiling gent who advised us our room would not be ready for an hour but we could meantime have lunch and a refresh whilst waiting not a problem as it does say checkin is at 1500 hours and it was only 1300 we went down to the restaurant and was surprised at how busy the place was considering the time of year plenty of choice and no problem with the service the table was cleaned of plates and glasses whenever required and one of the hotel managers was available if any assistance was required. after lunch which was very nice we had a few vodka suns which is our fav cocktail then back to reception and collected our room key and safe key also which there is no charge for
The room was on the first floor at the far end of the long corridor very clean and a nice samsung telly with a fridge below it the floor was carpeted and was spotless room was kept clean and tidy for the duration of our stay a/c was never required due to the time of year but on trying it it did work very well bathroom also very nice bright and had a hairdrier but my wife says take your own for total satisfaction.
pool area is large and there were always riu staff going around taking names for games etc but never ever did they try and force anyone to take part. loads of sunloungers and no matter when you came down you were always able to select any area around the pool, our fav area was the fantastic padded chairs and tables beside the bar ha ha. beers wines juices and coffees were all self service as was the afternoon snacks and burgers, but the burgers and hot dogs you had to microwave yourself which was no big problem. This riu is not as large as some of the clubhotel ones we go to so on the drinks front it was all local beers sprits etc but was still highly rated cocktails are very nice and if you like the vodka suns then this is the place to be.
Now most of you will know what it can be like a evening meals etc cattle stampeds and all the rest of the pushing and jostling well we were the 20-00 setting and through years of experience we normally have a few drinks and let the mad rush pass us by this was no different so at around 20-30 we normally headed in to the restaraunt where on your first night you would be allocated a table which was your seat for the duration of your stay dinner was served from various serving stations and locations and anyone who says that they could not find anything to accomodate their taste are beyond belief we have to say the meals were very well prepared for the size of hotel it was.
Now one point I cannot comment on is there are also apts as a part of this complex and a few guests arriving were litterally shocked to find that they had been given an apt and not a hotel room this was a matter that we had read on here prior to going and although we booked with the riu direct we still ensured that we were in the hoteland not an apt. this is where on reading back I found a lot of the bad reviews on here were caused by this type of confusion which seems to be by the thomson group or tui. If you are looking for a lovely chillout break and value for money then I can reccomend you look no further than here but make sure if it is the main hotel you wish to stay then ensure that is what you book
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- Also Known As:
- Riu Olivina Hotel
- Relaxia Olivina Lanzarote/Puerto Del Carmen