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“worth going” 4 of 5 bubbles
Review of Relaxia Olivina

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Relaxia Olivina
Ranked #25 of 94 Hotels in Puerto Del Carmen
Wakefield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“worth going”
4 of 5 bubbles Reviewed October 30, 2013

We are just back from a 2week holiday at this hotel. The food was good with multiple choices, the drinks were varied with sometimes over generous measures. Sunbeds always available whatever the time of day. The room was always spotlessly clean and comfortable and self operated air-conditioning. The weather was perfect and the only drawback we found was that there was an awful lot of children some of whom were ill-behaved. It was half-term apparently. But all told we rated it an excellent holiday and would return to this hotel

Room Tip: Make it the hotel. The rooms are air-conditioned
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
  • Portuguese first
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English first
cheltenham
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

The hotel was OK. I would return again. I think some of the negative reviews were a little unfair.
The room was a good size and very clean.
The pool area was also a good size with a lovely pool. The pool was spotless. There was no sun bed grabbing which made the whole experience far more relaxing than other hotels I've been to in the Canaries.
The drinks were plentiful. No queuing and the help yourself approach worked very well.
Food was plentiful if a little repetitive. There was no pushing or grabbing in the restaurant. The whole experience was pleasant. Never any trouble getting a table whenever you chose to eat.
Pool towels were available but you had to ask. Free wi-fi available but you had to ask. If I hadn't read a review about this before I went I would not have known.
Met many people who go every year because it is good value for money.
In excellent position for shops, bars and beach.
However I have always been to a riu palace before and I was shocked at the difference between a 4* palace and this 4*.
So it does what it says on the tin......

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank foggy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashby de la Zouch, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

We stayed at the Riu for 2 weeks in July. Overall we were extremely impressed considering what we paid.

We stayed in the apartments, ours was very spacious with a nice balcony. There is no air con in the apartments, however we opened the windows and patio doors in the evening and used the ceiling fan as well as taking a small fan from home so we didn't find the lack of air con a problem-I certainly wouldn't pay the extra money to be in the hotel just to have air con!

It was lovely to have 3 pools on the complex, this meant they were never over crowded and we never had problem trying to find a sunbed. Also really nice to have a bar next to the apartment pool serving until 6pm.

The food was good, there was always something to eat although it was repetitive but we didn't mind this. There was plenty of choice, a big salad bar, pasta, pizza, chips, meat, fish and lots of desserts and ice cream. I was also impressed with the range of drinks included in the all-inclusive (cocktails etc. all included).

The evening entertainment was hit and miss, however we enjoyed sitting outside in the evening having a cocktail even if the entertainment wasn't great.

The resort itself was great as we purposely picked somewhere quiet, which it was. Huge beach although normally too windy to sun bathe- it was nice to walk along at night. 5 min walk to bars and restaurants although it wasn't 'in your face' which we liked.

The staff were also excellent- we felt like they actually wanted our custom which was a welcome change compared to some hotels we have stayed in where you feel as if you are doing them a favour!

Overall an extremely enjoyable holiday-would definitely return for the price we paid we thought it was a bargain!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nottingham
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

first holiday to lanzorote and with r.i.u. cant fault this hotel at all staff happy willing to help not all spanish hotel was clean rooms done daily free aircon in hotel tv fridge ool area ok plenty of sunbeds through out hotel no need to raid one food okay meal times well spaced and generous meal times ie breakfast 8.00 till 10.30 then continental breakfast up to 11.30 dinner 6.30 till 10.00 plent of germans and ditch no issues some spoil it so no issues realy kids odd few need dealing with all inclusive package best yet no restrictions on what you can have all be it international brands excluded per norm our room was on basement area with patio on road leading to delivery bay was bright best sun spot up to mid morning quiet area location is ideal no hilly so no issues at all not seen appartments so cant comment there are 3 pools spread out over the complex the one across the road at far end may have issues for drinks as no onsite bar having to cross the road to go to bar which closes at 6.30 then main bar in complex good gardens etc entertainment not bad over all good resort if you dont like somethng say so or see your rep will go back resort is 4 star with apartments 3star

Room Tip: rooms around recption pool area uper floors all rooms are easy depends what you want west south west...
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 18, 2013

we went to this hotel last October on a last minute whim the hotel was brilliant and everything else was good and food was 5 star 11th October 2012, on such a good experience we decided to go back September 2013 bad mistake we had a room down in the basement over looking the delivery bay when we were led to believe we would get better service due to be a returning customer , I expected more considering I had booked atleast 6 months in advance . The food this year was pork and fish pretty much every day pork cutlets, pork stew , pork fritters ,casseroled pork, fish and more fish. After complaining to the manager we got steak the next day and then back to normal, who ever was in charge of he food menu this year had a lack of vision, bring back last years manager and chefs .Towels were changed daily but still smelt rank and were not the quality of the previous year , Riu have now put me off all inclusive through this experience.

Room Tip: main hotel over looking pool
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank shaun b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baz2baz2
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

had a great time, weather fantastic. only problem lots of germans with no manners & lots of uncontrollable children & lack of seats outside on an evening, drinks very good, service excellent, entertainment leaves a lot to be desired

Room Tip: ask for an upgrade to a suite ab fab
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Baz2baz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

Stayed here in October 2013 on the basis that we usually stay close to this hotel but in a villa. (the villa was being used by other family members) The location was probably the main advantage of this hotel for us as it was close to everywhere we usually go. Easy walking distance of the beach, shops, bars etc.

We stayed in the apartments which were a little dated but personally this wasn't a problem for me because as we usually stay in villa's, these tend to be decorated the same. They are typical for lanzarote, wooden furnature - tiled floos. Spotlessly clean so nothing to complain about really.

We stayed in 228 which had sun on the balcony all day (was upper floor) and was close to the apartments pool and pool bar. Unfortunatley during the stay some tiles began to fall off the wall in the kitchen. We told reception who quickly made sure they were removed and it was made safe. This was late at night so there was no time to repair. The next day we went out and by the time we came back they had been put back on. We were impressed with the efficiency which meant that this didn't affect our opinion on the hotel at all.

The apartments are very spacious and have lots of wardrobe and storage space. Plenty of hangers too !

The food does get repetative but is always nice. At dinner there are always 2 fresh dishes on show cooking (usually 1 meat and 1 fish) then another dish such as a stew. You also get Pizza, Pasta , Chips and Garlic bread every night. There is a wide variety of Salads and cold meat. Desserts are plentiful, 4 ice cream choices along with cakes, buiscuits and fruit. Lunch is very much the same each day. Burgers, Pizza, Chips along with fresh cooking of meat and fish also the salads and fresh bread. Breakfast has lots of choices, eggs, beans, bacon along with fruit, fresh bread, pastries and again salad and fresh meat and cheese.

The bar is nice, the bar staff will make you anything you want as long as it is available. The spirits are quite weak compared the branded stuff but they do put plenty in for you! Beer, wine and soft drinks are all on self service taps with ice available. Also coffee, tea and fruit juice are also self service.

Entertainment was really poor in my opinion but we went out after dinner every night anyway to meet up with family and friends who were not staying in the hotel. We had always planned to do this so its not like the entertainment drove us out ! I would recommend going out of the hotel a few nights. Lanzarote is a great place and there is lots of very very good bars to explore.

The staff are very helpful and will do whatever they can to help you. If you are in the apartments (maybe hotel too) if you request a kettle from the reception they will give you one. We just took cups and tea bags from the bar and bought a small milk from the shop so that we had drinks available in the room if we didn't want to go down the bar in the morning.

Overall considering everything this hotel was perfect for us this time. If the price was right I wouldn't hesitate in staying here again. If you want a luxury hotel, however, I would not suggest this hotel.

The majority of guests tend to be older so it may not be suitable for younger couples either. This does mean that the hotel is very peaceful and quiet though.

This was our fist experience in a Riu hotel and it has given us a great first impression. We will certainly look to stay in one of their hotels again.

Room Tip: Apartments have more space but hotel is probably more updated. If staying in the apartments request...
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank RachaelMurrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relaxia Olivina

Property: Relaxia Olivina
Address: Calle Grecia 11, 35519 Puerto Del Carmen, Lanzarote, Spain (Formerly Olé Olivina Lanzarote)
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Puerto Del Carmen
#13 Luxury Hotel in Puerto Del Carmen
#14 On the Beach Hotel in Puerto Del Carmen
#23 Family Hotel in Puerto Del Carmen
#26 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Relaxia Olivina 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Riu Olivina Hotel
Relaxia Olivina Lanzarote/Puerto Del Carmen

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