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“Will certainly be back!”

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Apartamentos Barcarola Club
Ranked #8 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Reviewed August 7, 2014 via mobile

This is our third time in PdC, but our first time staying in Apts Barcarola, and I think we have found our favorite!

I am writing this review from my balcony using the wifi, I mention this as it was a common thread in the reviews, its working ok for me most of the time and its at the pool too which is nice, albeit a bit slow but does the job!

Met a really nice receptionist who couldn't be more helpful upon checking in, out apt was spotlessly clean and cleaned every day so far and fresh towels each day too. Typically the beds in apartments aren't great and with a bad back its the one think I worry about before arrival, but thankfully they are the best of our 3 trips.

The grounds are cleaned every morning ny all the staff and are always spotless as is the pool area. They also stop sun lounger hoarding by clearing towels just left there with no one on them hours on end which is great! Its a really nice complex, feels seclueded and small and safe which is great.

All in all we'll definitely be back!

Stayed: August 2014, traveled as a couple
5  Thank SullyR33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded August 12, 2014

Dear SullyR33,

thank you for the nice review you make on Tripadvisor.

It is nice that you can read our answer meanwhile you are sitting on your balcony.

The whole staff thank you for your opinion about our job.

With regards from Barcarola

Celia Espino
Manageress

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244 - 250 of 606 reviews

Reviewed August 4, 2014

Just back after 2 week stay in Barcarola Club apts. We cannot praise this complex and its staff enough. On our arrival late Sat night, we were met with a friendly english-speaking receptionist, who was always on hand to offer advice & help during our stay.When you step into the complex off the busy PDC strip, there is a immediate sense of calm & relaxation. Our 2-bed appt was super overlooking the pool area. Apt itself was clean, well equipped, with apt cleaned & towels changed daily & bed linen changed twice weekly. Plenty of activities for kids with boules,water-polo, darts, rifle shooting -all organised by Otto, a lovely young belgian lad. Tried breakfast in the on-site restaurant which was ok, but much better value to be had in one of the restaurants along the strip- better still, stock up in the nearby SPAR supermarket where you can get everything from irish butter, english milk, to suncreams, etc and their bakery was superb with all fresh baking ready by 8.30am daily. As with other reviews our only 2 issues were the WiFi and also lack of air conditioning. We were lucky we could open windows/doors by night as we were on the second floor but the chirping of the green canaries on the trees outside our windows early morning put a stop to that! Super choice of Restaurants in PDC, Make sure to check out a lovely English bar called Cheers just a little bit away for the apts, homemade food and deserts at its best!! American Indian was a super venue to eat & with a band playing there each night from 10pm-older kids & teenagers would love them.I must mention no entertainment/ bar on site at nighttime so ideal for the quieter, relaxing holidaymaker. No issue with sunbeds, eventhough by the time we were leaving bad habits were setting in with people reserving beds with towels from early in the morning, but not using them until the afternoon which was very annoying to watch. I must also mention the Sunway rep Oonagh who was a pleasure to deal with. We are delighted with our choice of apts and we will definately return there in the near future. Thank you so much Barcarola ...

Room Tip: Pool view is excellent as you have sun on your balcony if you want a break. I would say that all 2-b...
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  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
4  Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded August 5, 2014

Dear Lucy W,

thank you for your wonderful review in Tripadvisor. We are very happy to read that you enjoyed your holidays in our complex.

All our staff an I hope to get the chance to have you and your family as our guests in the near future.


kind regards

Celia Espino
Manageress

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Reviewed July 31, 2014

What a truly lovely place Barcarola apts are! I trawled through lots of accommodation on the internet and based my decision on Tripadvisor reviews. Thank you! We (my daughters 18yrs,15yrs and myself (dad) had a wonderful, relaxing 11 night stay 17th-28th July. We had a 15min private transfer from the airport, dropped off at a bus stop, walked 150yrds and entered a tranquil oasis. Met by the staff at reception (who are super pleasant all the time) checked in and directed to our apartment straight away. Excellent start. The grounds and pool area are kept immaculate. We could always get a sun bed but toward the end of our holiday it became a little awkward as people were reserving them and not using them for a good few hours! There is a snack bar but we never needed to use it, other people seemed to be pleased with what was on offer. We had a 1bed terrace apartment, spacious rooms and comfy beds(although the girls said the bedroom could've done with air con) Kitchen area was well equipped (no kettle but easy enough to boil a pan of water for a brew) and very clean! Our view looked out on to trees, gardens and the pool area (E4). All the maids are very polite and called every day to clean or change towels (if required). The location is superb, right on the main strip, come out of the apartments and turn left or right for masses of restaraunts and bars to choose from, our favourite was Sunshine Chinese restaurant a 10min slow walk to the right. You will get people offering there food along the strip and when you politely decline they are ok about it. There are quiet beaches within a 5 min stroll or a busier beach 20min away. Regular visits to Spar for fruit, wine and snacks only 5min walk with bars along the way! :-)

Stayed: July 2014, traveled with family
6  Thank LaughingboyCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded August 5, 2014

Dear LaughingboyCumbria,

thank you very much for your great review and fanthastic description you made about Barcarola. Thank you also por sharing this review on Tripadvisor.

Comments as your make we will continue working on the same way

Hoping to have the pleasure of wellcoming you and your family back in Barcarola if you choose Lanzarote for your holidays.

We remain you with our best wishes

Celia Espino
Manageress

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Reviewed July 31, 2014 via mobile

When booking, having taken advice of other travelers comments/reveiws on TripAdvisor, we requested a high level, pool facing, 2 bedroom apartment. On arrival (24th July 2014), we had been allocated the same except it was facing out onto the main "strip" through Puerto Del Carmen, which included bars, restaurants, shops & car hire offices - not ideal with kids of 12 & 8!!

Spoke with Thomas at reception (very nice, approachable man) & was assured he would do what he could to move us. Having initially been told all apartments were fully booked & it would be Sunday at the earliest we could possibly move, Thomas searched us out during breakfast on the Saturday to inform us another room would be available later that day. True to his word we got the key to another apartment that not only overlooked the pool but was twice the size of the previous one & also had THREE balconies!!!! (Apartment D4 by the way!!).

It later transpired that the Tour Operator who we booked through had only passed on that we wanted a high floor apartment - will be emailing them to complain (did try phoning them but premium rate line & ran out of credit!!).

Anyway, the 2 bedroom apartment overlooking the pool we ended up in was lovely as is the resort as a whole, all the staff are friendly & helpfull. The Kids Club was good, they both went off with Otto for an hour & a half for various activities including waterpolo & other games. Otto was also around during the day getting residents involved in various games, etc - he was doing it all himself, so lots of credit to him for that.

Resort is nicely located in Puerto Del Carmen, plenty of varied restaurants & bars within walking distance, all child friendly too. Very central for all tours & excursions which are easily bookable.

We stayed B&B, breakfast was buffet style with various cereals, fruits, etc & slight variations on cooked breakfast each day. Bar food during the day was adequate & really all you needed.

With our return flight at 07:10, checking out at 04:30 wasn't a problem & Thomas even arranged for a small "food parcel" to be left in apartment while we were out in the evening - I say small, it consisted of 4 sandwiches, 4 apples, bananas & pears, 4 packets of biscuits & 4 cartons of fruit juice. Very nice gesture & greatly appreciated, thank you Thomas.

All in all, after abit of a false start, we all thoroughly enjoyed our stay at the Apartmentos Barcarola & would definitely recommend it to anyone.

Gets a rating of 4 due to it's location & the levels of noise off the strip but not that bad that you wouldn't not stay here.

Well done Thomas for running a lovely resort.

Thank you.

Stayed: July 2014, traveled with family
1  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded August 5, 2014

Dear Family Gorton,

thank you for choosing Barcarola to enjoy your holidays and for the nice review we can read.

What a pleasure to read your satisfaction about our service by our staff and with your special mention to our receptionist Thomas and Otto, the person who is in charge the animation activities.

Again, thank you so much for this nice review and we hope to get the opportunity to see you and your family again in Barcarola

With regards from the sunny Lanzarote

Celia Espino
Manageress

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Reviewed July 30, 2014

Great location and friendly staff. Near lots of great restaurants. We've gone here three years in a row now because it ticks all our boxes at the mement.

I would highly recommend this for families or anybody looking for a quiet and relaxing holiday

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank BattyTrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded August 5, 2014

Dear BattyTrout,

thank you for your confidence again in our complex and for taking your time to share your opinión on Tripadvisor.

Hope to get the chance to see you again in Barcarola

Have a nice summer !!!

With regards from the sunny Lanzarote

Celia Espino
Manageress

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Reviewed July 25, 2014

I stayed here for two weeks in june. Very clean well run apartments. The location is also very good. Woul defenitly return. Children are well catered for especially early teens with pool and table tennis.

Room Tip: All rooms near big pool are good.
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  • Stayed: June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Cathy078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded July 28, 2014

Dear Cathy078,

thank you so much for your nice review in Tripadvisor.

We are really happy to hear you enjoyed your holidays in Barcarola. Hope to take the opportunity to see you in a near future

kind regards

Celia Espino
Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

What a find Barcarola is!
We highly recommend it. We had a wonderful time here. Staff, setting and location - excellent. Though rated 3* we found it to be well on its way to 5* - the only downside is not having air conditioning. If ceiling fans were installed we would certainly give Barcarola a 5 star rating. Well done to all the staff at this wonderful establishment!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Jonclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barcarolaclub, Director General at Apartamentos Barcarola Club, responded to this reviewResponded July 28, 2014

Dear Jonclan,

thank you for taking your time and writing your nice review.

We will deliver your message to all our staff. Your nice words are a great encouragement for us.

Hope to take the opportunity to see you son

Have a nice summer!!!

All the staff from Barcarola Club

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apartamentos Barcarola Club

Address: Avenida Playas 53, 35510 Puerto Del Carmen, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Puerto Del Carmen
#7 Family Hotel in Puerto Del Carmen
#12 Romantic Hotel in Puerto Del Carmen
Price Range: $135 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Barcarola Club 3*
Number of rooms: 83
Official Description (provided by the hotel):
A comfortable complex of very well-equipped apartments in the centre of Puerto del Carmen,next to the beach and set in an oasis of native vegetation. The resort was refurbished in 2009 and it is the ideal place to rest and enjoy either a family holiday or individual holiday, and offers both peace and quiet and the usual attractions of the tourist area of Puerto Del Carmen. ... more   less 
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Also Known As:
Apartamentos Barcarola Club Hotel Puerto Del Carmen
Apartamentos Barcarola Hotel
Hotel Apartamentos Barcarola
Apartamentos Barcarola Club Lanzarote/Puerto Del Carmen

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