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“Perfection!”
Review of Las Costas

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Las Costas
Ranked #7 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Reviewed October 29, 2013

We returned home yesterday after a week at this hotel and cannot wait to return.
I cannot say enough good things about this hotel!
We arrived late in the evening and received a lovely salad and fresh fruit sent to our room as we were too late for the restaurant.
They also had a bottle of sparkling wine chilling for us, as it was our Wedding Anniversary; a lovely and thoughtful touch.
The whole place is spotless, cleaning goes on from the sun rising in the morning to last thing at night.
There were plenty of sunloungers every single day whatever time you arrived; no towels reserving the beds at all.
Rooms are spacious, and have a very comfortable bed.
The Staff were also great, always happy and helpful; but a special mention and thanks to John-Paul and Rosa who worked in the pool bar and restaurant.
Do not look any further - book this hotel!

  • Stayed: October 2013, traveled as a couple
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6  Thank Shepow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded November 1, 2013

Dear guests,

thank you so much for this beautiful comments.
We would like to thank you for having chosen our hotel for such a special occasion and are very happy that you enjoyed your stay that much.
We will send your praises to Rose and John-Paul and the rest of our team.
We are looking forwards in having you back as our guests soon

Kind regards

YOUR HOTEL LAS COSTAS TEAM

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331 - 337 of 784 reviews

Reviewed October 25, 2013

Stayed here for two weeks at the end of August. Had booked direct with the hotel and got a very good price compared to the english travel agent prices. Lovely location right on the beach. Rooms absolutely spotless and very comfortable. Sheets changed every two days unless you requested othewise and towels changed to your requirements. We had a family room for three (2 adults and a 13 year old) very spacious. Our room overlook the beach - no other buildings between us and the sea - great!. Little veranda area with table chairs and sunbed. The hotel staff were all wonderful very friendly and helpful. Buffet style breakfast and dinner. Different themed nights. Drinks all reasonably priced and the hotel had no objection to you having drinks in your room and using the mini-bar fridge to keep them cold - infact the receptionist advised us that this was ok when we checked in. Night time entertainment was ok - some nights better then others. The entertainment team did work heard during the day to keep the children entertained round the pool and involved them in one of the evening shows each week. Puerto Del Carmen is very tourist orientated so be sure to explore the island from the hotel. Car hire can be booked at reception. Would definitely go back.

  • Stayed: August 2013, traveled with family
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3  Thank V B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded November 1, 2013

Dear guests,

thank you so much for having taken your time for such a detailed evaluation.
We are delighted to hear that your family enjoyed their stay with us.
We would be very happy to welcome you back soon.

Kind regards

YOUR HOTEL LAS COSTAS TEAM

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Reviewed October 25, 2013

We are just back from a 1 week stay in Las Costas, and I have to say that we had a wonderful week. It is an excellent hotel. All of the The staff are very friendly and nothing is too much trouble, we were on half board, and we found that the food was excellent, with lots of variety. The rooms were spacious and very clean. The pool area is very good, with lots of free sun loungers. It also has easy access to a lovely beach. We were looking forward to returning early on the New Year but we would need a room for 3 adults, which I don't think is available. A great hotel, I would definitely recommend it, and look forward to returning.

  • Stayed: October 2013
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3  Thank Carley59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded November 1, 2013

Dear Carley,

thank you so much for your positive comments. We are very happy that you enjoyed your stay with us. In case you wish to return with three adults, take into consideration that apart from the family rooms you also have the option to reserve a double and a single room. Please do not hesitate to contact us for an offer reservas@lascostas.org

We would be pleased to welcome you back soon

Kind regards

YOUR HOTEL LAS COSTAS TEAM

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Reviewed October 13, 2013

This was our fourth stay at Las Costas and we rated it one of the best - probably because we had 10 days of perfect weather for a beach located hotel.
The standard of the hotel has not changed in fact we thought the evening meals had improved since last year. The attitude of the staff from reception to restaurant to cleaning staff was geared to ensuring we had an excellent holiday.
This must be still one of the cleanest hotels in Lanzarote and for us the bonus is the location on a large beach and situated on a beautiful flat promenade suitable for walking.
Hope it is not too long until we return - to all the staff many thanks.

Room Tip: Any room facing the sea.
See more room tips
  • Stayed: September 2013, traveled as a couple
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3  Thank coarmaghayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded October 22, 2013

Dear guest,

thank you very much for your throughout positive evaluation. We are very happy that you are one of our many repeating guests and are already looking fowards to welcome you back to your next visit to Lanzarote

Greetings from the whole staff

YOUR HOTEL LAS COSTAS TEAM

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Reviewed October 10, 2013

We stayed in Hotel las Costas for two weeks from September 12th. We were generally very happy with the hotel in terms of the rooms, the service at reception (which was exceptional), the pool area, the gym and indeed value for money. All in all it was a very enjoyable stay in an excellent hotel. If we had a reservation, it was in relation to the restaurant and in fairness, it is nothing major. The nature of these hotels is that they provide as much food as you can eat and they cater for very large numbers at each sitting. Therefore the quality, and indeed the variety, of the food suffers. We had previously stayed in other similar hotels where we feel the variety of the food on offer was better, particularly in terms of main courses for dinner. As against that the rooms in Las Costas were second to none and of course it is very well located for walking on the beach, promenade walking or hitting the bars and shops in Puerto del Carmen.

  • Stayed: September 2013, traveled as a couple
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7  Thank GPBGalway_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded October 11, 2013

Dear guests,

thank you very much for the good evaluation of our hotel. We are very happy to hear that you were pleased with our service and the hotel complex. We will also pass your comments to the kitchen chef in order to help us improve the standart.
We would be very pleased to have you back as our guests in the near future

Kind regards from Lanzarote

YOUR HOTEL LAS COSTAS TEAM

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Reviewed September 28, 2013

Our second visit to Las Costas. We arrived late evening, cutting it fine to have dinner so we decided to head straight to our room to shower after our journey. Reception arranged for a salad to be sent to our room (without asking); lovely and most welcomed.

Our room was cleaned to perfection every day; thank you Monica. Meals were fine - given the amount of people being catered for.

We spent most of the day on the beach; heading back to poolside late afternoon. We were made to feel most uncomfortable by those around the pool who obviously put "towels down" at the crack of dawn, same people on the same spot every day. They behaved as though they had "special rights to the pool area". You know who you are.........no respect for those who also paid to have the use of the sunbeds poolside. Some were using sunbeds to dry swim wear and seem to think this was acceptable. Totally spoilt our holiday; for this reason we won't go back for a while. Perhaps management will keep an eye on this?

A lovely hotel and I would highly recommend you visit; only if you are assertive and don't let the "regulars" spoil if for you. My husband and I have had a tough year - an ongoing battle with cancer - we could have done without the " attitude of fellow guests" quite intimidating at times for sure'

  • Stayed: September 2013, traveled as a couple
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4  Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded October 2, 2013

Dear guests,

thank you very much for having taken your time to fill out this cuestionnaire.
We feel very sorry to hear that you do not want to come back although you really like our hotel and the service. We would like to ensure you that we are already controling the reservation of the sunbeds at the pool area since months. We take all towels away which are placed before 9 in the morning. Please don't hesitate to contact us in case you have problems in finding a sunbed around the pool. We do check the pool area throughout the day and always spotted free sunloungers.
We hope you are recovering well and would be very happy if you would come and visit us again in the near future.
Best regards and sunny greetings from Lanzarote

YOUR HOTEL LAS COSTAS TEAM

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Reviewed September 22, 2013

Stayed at Las Costas with hubby beginning sept and can say that it is a lovely hotel. The rooms are good with plenty of space and very clean. The food is very varied with an extensive choice and so much to choose from. The pool area is good with plenty of free loungers and a jaccuzi. This hotel is 10 out of 10. You cannot fault it and there is a varied age group from young to old with a pleasant atmosphere. I would definately stay again.

  • Stayed: September 2013, traveled as a couple
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4  Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLasCostas, Gerente at Las Costas, responded to this reviewResponded October 2, 2013

Dear Patricia,

thank you so much for your throughout positive evaluation of our hotel.
We are delighted to hear that you enjoyed your stay with us so much and are looking forwards in having you back as our guest soon.

Kind regards

YOUR HOTEL LAS COSTAS TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Las Costas

Address: Avenida Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Puerto Del Carmen
#5 Luxury Hotel in Puerto Del Carmen
#6 Romantic Hotel in Puerto Del Carmen
#8 Family Hotel in Puerto Del Carmen
Price Range: $142 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Costas 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Las Costas Hotel Puerto Del Carmen
Las Costas Lanzarote/Puerto Del Carmen

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