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“Wonderful week at oasis”

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Apartamentos THe Oasis
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Wonderful week at oasis”
5 of 5 bubbles Reviewed June 19, 2013

We stayed at Oasis for seven nights from the 3rd of june 2013 and have nothing but praise for the service and apartments. The accomodation is basic but more than adequate. The apartment was cleaned regularly by a smiling Lidia and towels were changed regularly. We are hoping to return to this little haven again in September. I would highly recommend this place for a chill out holiday...... JAMIE & LYDIA

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zcarstaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 18, 2013

My girlfriend and I stayed here last week and on our first day after buying food to stack up the fridge to save eating out all week, we were greeted by a family of cockroachs !. The bath was suitable for a small child but not for an adult and the towls were that old they were falling apart. As we needed to leave at 5:30 am fly back to England we asked the reception the night before to arrange for a taxi to pick us up, and she assured us she would do so, this did not happen....no taxi was booked for us so we had no way ofgetting to the airport, luckily we saw a local walking in the street who called one for us. On the brightside the only thing we actually liked was getting up in the morning and being greeted by the man in the pool bar who cooked us a brilliant breakfast ! .

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mattchew999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnoldswick, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed June 9, 2013

The apartments were quite disappointing. We liked their location and practicalities of how close they were to shops and bars but we were away enough to not have any issues with noise pollution

However for the first 5 days out of our 10 day holiday we had no hot water, there wasn't even enough to fill up the sink to wash-up. The shower was freezing, and the bath wasn't big enough to fit in. We resorted to boiling water and filling the bath and had quite a difficult time trying to wash our hair etc. The reception was only open 9am-7pm which is fair enough, but they were also shut 1pm-4pm. this made it increasingly difficult to get this situation sorted. When we managed to get hold of some staff, the lady on reception seemed surprised that we had no hot water but there was still no apology for it. they sent someone to fix it which took an hour, and again when the man came to check it, we still had no apology. though i don't think he spoke much English so that's understandable.

Another issue we had with the apartments is that there was a main gate, and one on our end of the pool, but there were a few occasions that it was locked so we had to walk all the way around and by the side of the pool, which i don't think is a practical footpath for people who have had a few drinks. We personally didn't have that issue but it was annoying to have to walk all the way up and then all the way back on ourselves to get to our room.

One night while we were getting ready to go out, we had a power cut. Everything cut off but i couldn't tell if it was just our apartment or others as well. I went outside and there was someone outside from a few apartments down that I asked if they still had power, and from what I could gather it was only us that had this issue. They suggested that I have a look at the fusebox. Due to having no lighting this was very difficult to see what to do, as well as the fact that I wouldn't really know what I was doing. I had to fiddle with several switches to get it back on, and even then it still cut out a further 4 times.

The kitchen was basic, there was a hob with 2 rings on it and a kettle and that's it. No toaster or anything. The was no air-conditioning, but the time we were there (May) we didn't have much of an issue with needing air-con. The bedroom was an alright size and there was plenty of wardrobe space. There was a safe in the room which apparently you can pay for at reception but there was no information telling you how to do this or how much it would cost.

The entrance to the apartments is by patio door. There was an issue with this as the lock was the wrong way around and there was a bolt at the top that you could use at night but it was pretty difficult to get in it properly and when the maids came in the mornings they would hammer on the door to be let in.

The apartments were kept pretty clean and tidy by the maids but there was no way of telling them if you wanted the service or not.

Around the pool there was quite a lot of sunbeds but the majority of them were broken. The pool itself was absolutely freezing the whole time we were there.

We were on a top floor apartment, which I was glad of as I had heard things about the noise levels. We could hear next door brushing their teeth and the patio doors were all quite loud.

I know these apartments were cheap, but I think that hot water and electricity fall under the standard must category.

Room Tip: Do not go to these apartments.
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  • Stayed May 2013, traveled with friends
    • Value
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    • Service
Helpful?
2 Thank ladyjay505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Del Carmen hotels

Sheffield, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed June 3, 2013

We arrived at 21.00 on a Sunday evening. Having looked at the previous reviews recommending a first floor apartment, we headed to reception to check in and do just that. It was closed. There was a piece of paper with our names and an apartment number that had been assigned to us. It was on the ground floor but the couple that was traveling with us were in the apartment next door so it didn't seem too bad. Having gotten into the unlocked apartment and finding the key on the coffee table i went to explore the rest of the apartment. The bathroom is tiny with a pathetic excuse for a bath that is not much bigger than a baby's bath and there was only a small single shelf above the sink for toiletries. The shower was equally as useless and merely dribbled water. The towels ranged from thread bare to new but not washed enough times so when we used them all the fluff came off onto us and i ended up using a beach towel. In a country where you're asked not to put toilet paper down the toilet the bin provided was tiny, had no lid on it and was the other side of the sink to the toilet. The bedroom was a good size with plenty of wardrobe space and 2 single beds. There were ornate bars on the outside of the window in the bedroom for security but the mesh was ripped which meant that if i opened the window for fresh air that bugs would get in.
The only door was the sliding patio door which had a lock in that was installed upside down. There was no patio to speak of as the stairs to the first floor apartments spiraled down to outside the door to our apartment. These stairs are concrete with hollow metal banisters so the sound of people trudging up them at 3am can be heard in the bedroom! We could also hear the upstairs patio doors being opened and closed and the sounds of furniture when someone only moved a kitchen chair about. The walls are paper thin and we could hear our mates in the next apartment use the shower. We came out of the apartment the first night to be greeted by a large cockroach. There are also a large family of cats that patrol the garden area around the apartments and one male urinated up the patio door of our friends apartment meaning it smelt of cat urine for the entire second week we were there.
There is a large pool and the guy who runs the pool bar is lovely. The loungers are hard plastic and if you want a long plastic coated cushion thing for a bit of padding they're a euro per day to rent from reception. Be warned however as the reception was hardly ever open and the crotchety old woman who worked in it yelled at my mate for not being able to return the lounger cushion he had rented for a day as it was closed so he returned it the following morning. I had read on other reviews that you can pay extra to keep the apartment for a few more hours after the usual check out time of 11.30am as there is no left luggage facility but this was not possible as they were full so it mean leaving the luggage sat in reception and then collecting it only after a few hours of being able to spend some time in Lanzarote as the reception closed at 4pn sharp so we ended up sitting by the pool with them until getting picked up a few hours later.

  • Stayed May 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
3 Thank AngelaG010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wexford
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 17, 2013

just home from lovley week in the oasis. lovley quiet clean apartments. ok they are basic but everything you need for an easy holiday. very quiet. only a few mins walk to main area and spar just 2 mins away so what more could you want. we could find nothing to complain about. the only worry i would have if you had noisy neighbours[we didnt!!]. the terraces /balconys are very near each other with very little privacy but as i said it wasnt a problem for us. loved the pool. great restaurant called the bodega in the old town and the irish bar called the bodhran well worth a look in. all in all we would go back. great walks all along the sea front .

Room Tip: ask for a apartment upstairs
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank jesshon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed May 14, 2013

We stayed here 2 adults, 2 young children , it was clean and fairly spacious.
The pool area was lovely and the staff barr reception are lovely people and very helpful, there is hardly any entertainment here but to be honest it didnt bother us due to the main strip of shops/bars/restaurants only a 5-7 min walk.

During our stay there was a break in but to be honest I think most of the holiday apartments of these style have problems with it, just dont leave any valuables around when you go out.

These apartments are very clean,and have most utensils needed whilst on holiday

I would go here again due to its location

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chill1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Shields, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

Myself and my boyfriend have just returned from our weeks stay in the Oasis apartments. Having booked our holiday before reading previous terrible reviews regarding security and cleanliness i was quite dubious upon arrival.
These appartments had everything we needed. I agree they were basic but they came equipped with basic kitchen necessities and utensils.
rooms were cleaned everyday and were completely spotless. We encountered no problems with security, as always we hired a safe and never left our room unlocked and unatended. I assume due to previous security issues construction was taking place on the individual gates to each room blocking them off to make only 2 gates into the complex.
The pool area was very clean and there were plenty of loungers.
this hotel offered everything we required and was a lovely location to stay.
the only flaw i could pick was i doubt our bedsheets were changed frequently (if at all) as we were in the room 3 continual days as the maid cleaned our room and replaced our towells with new ones. (she never once carried sheets with her).

Overall pleasant stay!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JohnsonBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos THe Oasis

Property: Apartamentos THe Oasis
Address: Calle Arpon 5, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free Parking Kitchenette Shuttle Bus service Ski-In / Ski-Out Swimming Pool
Hotel Style:
Ranked #21 of 75 Specialty Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos THe Oasis 3*
Number of rooms: 55
Official Description (provided by the hotel):
Relax and leisure under the intense blue sky of Lanzarote are awaiting in Apartamentos THe Oasis. 55 modern apartments that keep us dreaming of the sea and the sand in our dreams form this two-star-complex. Apartamentos THe Oasis is located in Puerto del Carmen, a peaceful zone that is at the same time situated in one of the most important touristic areas of Lanzarote. Just 300 meters away you will find the beach Playa de Puerto del Carmen, and just after 5 minutes walking you will reach the main promenade and the shopping area. Apartamentos THe Oasis offers accommodation and breakfast, and disposes of a pool, a solarium and a pool-bar in a relaxed ambience. Our waters are waiting for you to immerse in this unique experience. ... more   less 
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Also Known As:
Oasis Apartments Hotel Puerto Del Carmen
Lanzarote Oasis
Apartamentos THe Oasis Lanzarote/Puerto Del Carmen

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