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Beatriz Playa & Spa
Ranked #44 of 92 Hotels in Puerto Del Carmen
Abram, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Holiday”
Reviewed April 19, 2013

We arrived on the 11/04/2013 for seven nights. The hotel was superb and lived up to all our expectacions. The staff were excellent and could not do enough to help us I had asked before we arrived if we could have a sea view which we got. The food was excellent and the variety very impressive. My family and myself can not wait to return to the hotel for another holiday. If there are any down sides there could be some more English channels on the tv when you are relaxing but that is just my little gripe

Room Tip: Ask for sea view
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 27, 2013
Dear guest,

I was very pleased to learn of your satisfaction about your stay in Hotel Beatriz Playa & Spa. On behalf of the all the members of staff I’d like to thank you for your friendly remark about their performance, it is most appreciated. It will be a great pleasure to welcome you again as our guest.
Please don’t hesitate to contact me in advance for a room reservation or any other wishes.

Best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Cardiff, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2013

Stayed at the Beatriz Playa at Easter for a week and overall a nice break. First the good points, the hotel is very clean and the gardens very well kept the location is right on the beach with fabulous walks along the front toward the airport or the other diection toward Puerto del Carmen. the room we had (2027) was fabulous as it was right on the end overlooking the beach and facing the afternoon sun and was cleaned daily,(although the bath and toilet had several marks and stains) and was ideal for watching the planes coming in to land. the staff were efficient and polite and the food was mostly OK as you could find something among the variety to eat although sometimes not as hot as it should be. The bad sides are definately the birds feeding at the dining room which should be addressed as they fly in and help themselves, some of the sunbeds are tatty and need changing the pool was freezing i know its early season but still, and if you want to catch a bus to Puerto del Carmen its about fifteen minutes walk to the nearest bus stop. some reviews complained about aircraft noise but i did not find this a problem and i dont think they fly through the night anyway

Room Tip: room 2027 facing the pool where we stayed was excellent as it caught the afternoon sun and was far e...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank multitripper553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 27, 2013
Dear guest,

Thank very much for sharing your opinion about the Hotel Beatriz Playa & Spa with the community of TripAdvisor. I am very glad that you liked the hotel and its facilities and most of the food. We are aware of the birds and at the moment we are adopting measures within the framework of legislation to solve that issue, but there are strict nature protection laws in Spain.

We’d be pleased to welcome you again as our guest in the Hotel Beatriz Playa & Spa.

Best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warrenpoint
2 reviews
Reviewed April 19, 2013

My wife and I go to lanzarote ever year March or April we have walk passed the Beatriz many times so this year we decided to try it. The hotel is large but beautiful good pool and plenty of sun bed space, rooms facing the sea, staff excellent food very good front desk very helpful Eric and Phillapia I would employ any day. Peter and Teresa

Room Tip: Rooms on left hand side 2nd floor
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulros1318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 27, 2013
Dear Peter and Teresa,

Thank you very much for your positive feedback about your first stay in the Hotel Beatriz Playa & Spa. I am very happy that you liked the hotel, its facilities, the food and the performance of our staff. On behalf of all our personnel and in my own name I‘d like to say thank you for your friendly comment, it is most appreciated

It would be a great pleasure for us to welcome you again in the Hotel Beatriz Playa & Spa.Please don’t hesitate to contact me in advance for a room reservation or any other wishes.

Best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 19, 2013

this Hotel is lovely, spacious,clean, with the most friendliest staff ever, but, in the interest of Hygiene, this Hotel must be looked at, birds flying into the Hotel Dining area and landing and eating food, no wonder i was Ill for 4 days, the Management must do something about this, if this was in the UK, it would be shut down, i spent 4 days in bed and the other 3 living in an Aviary !

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank kenneth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Del Carmen hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 18, 2013 via mobile

Just back on 18/04/13. Highly recommended hotel. Pool , restaurants, recreation are all central to the hotel rooms .Pleanty of lifts to all floors.this is not your usual hotel holiday that is so disappointing when you get there. None of those run down apartments at the side of the main hotel.
0n arrival we were very very impressed with the high standard of the hotel and tge excellent rooms.one slight problem that the hotel is trying to rectify. Birds stealing the food, not a healthy thing to see. They did have a bird of pray within the hotel to rectify the problem. Would be easier to contain the food in those Perspex cabinets I think. Other that that you will not be dissapointed. 10 mins from the airport but its nice to watch the planes landing. Noise level, hardly noticeable . I give it a 5***** rating.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernnie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 27, 2013
Dear guest,

Thank you so much for your very friendly statement about the Hotel Beatriz Playa & Spa. It’s always a great pleasure for all the members of staff to fulfill a guest’s expectation. I am sure that your review will encourage other travellers to choose the Hotel Beatriz Playa & Spa for their accomodation.

It would be great pleasure to welcome you again as our guest. Please don’t hesitate to get in touch with us in advance in order to reserve a room.

Best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cork, ireland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 18, 2013

I am just back from the beatriz playa. I enjoyed my stay here but I don't think I would stay here again. The location is great. I loved the fact that we were so near the airport and I enjoyed watching the planes take off and land near the hotel. There are lovely walks around the hotel either toward the airport or into Peurto del Carmen. We had half board but I wouldnt have it again.It wasn't that it was poor but it was tiresome. There was a repeat of the same foods each night but to be fair to the hotel I think they did provide a good range of meats and fish. For breakfast they had a good selection too. The rooms were very spacious and we got what we requested- a spotless room on the 3rd floor. However a few negatives. When we first arrived at the hotel we got our room key. However it takes time to navigate yourself around the hotel. I think that people have to be shown to their rooms in the Beatriz as it is a fairly big complex. We walked around like fools for about thirty minutes looking for the room. Also we had to help other guests find their rooms alot of the time during the stay!! The biggest problem with the Beatriz is the fact that all the restaurants and bars except for the pool bar are in the -1 level of the hotel. With the design of the courtyard it means that it is dark and cool down there so there is no incentive to have a drink in the evenings. Its like having a beer in a basement pub in Dublin which is what you are trying to get away from!! That is probably the main reason why I wouldn't stay there again. You walk two minutes up the prominade and there are splendid views and bars you can sit out and enjoy the sunlight.The Beatriz is in a fantastic location but needs a bit of an upgrade particularly with the bars and restaurant. If you fancy a change from the food in the hotel try the aussie cafe for lunch, the kinsale and the Paradise cafe for dinner, all a few minutes away and really good for food.

Room Tip: Rooms on 2nd of third floor are quieter.
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  • Stayed March 2013, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Littlestar_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 27, 2013
Dear guest,

Thank you for sharing your opinion about your recent stay in the Hotel Beatriz Playa & Spa with the community of TripAdvisor. I am glad that you liked the location of the hotel. I am surprised that you found the food was the same every night as we do have several theme nights per week
We hope that you could spend a relaxing and enjoyable holiday in the Hotel Beatriz Playa & Spa.

Best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ennis, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

spent a week on full board in the beatriz play with my husband, 20yr old son and 16yr old daughter. this is a beautiful hotel, spotless, lovely bedrooms cleaned every day with fresh towels. Bar and dining staff lovely, food overall was excellant however do not go to the oriental restaurant, it was a disgrace, we could not eat anything here and we paid a 5euro per person supplement to use this restaurant. a word of advise to management, get rid of this restaurant, it takes from your beautiful hotel. lovely pool area with no que for beds, pool very cold though. this hotel is situated in a lovely area with beautiful walks on a fantastic prom close by. a great spot for mature couples, just felt it lacked activites around the pool for the younger generation. overall despite a few disappointments we would return to this hotel.

Room Tip: Ask for a pool view
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CatherineL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review, May 9, 2013
Dear Guests,

From the Hotel Beatriz Playa & Spa we are grateful for your kind words and appreciate that you have recommended us in the travel community TripAdvisor. Your words will help other travellers to know us better and encourage them to visit us. THANKS! Your remark regarding the Oriental Restaurant has been noticed, I am rather surprised as this place has generally a good reputation. About the animation around the pool, there is far more in holiday times.

We hope, you will soon visit us again and look forward to your next booking.
In the meantime, we remain,

With kind regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beatriz Playa & Spa

Property: Beatriz Playa & Spa
Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#20 On the Beach Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen

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