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Beatriz Playa & Spa
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Reviews (3,233)
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All reviewsburger barthe oriental restaurantpool barclose to the airportanimation teamplane spottingrefurbished roomevening entertainmentplenty of sunbedsplanes comingreception staffgreat holidayplenty of choicebig hotelsea viewkids clubpay euros
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Reviewed January 25, 2013

a lovely,architectural cool hotel with basically sub-terranian lower level. lots of interesting looking sculptures dotted around the grounds. we had first floor room inn the center of the complex. lovely afternoon sun. aeroplane fans..u will be in 7th heaven. fantastic area next to hotel. experience aircraft landing close up...amazing. weather was a wee bit blawy so take a light jacket. gorgeous walks. i use a wheelchair ..hotel ok but watch the ramps..some very steep. food good.varied choice.drinks a bit watered down. room very clean..beds made daily. bottle of cava in bucket and glass flutes,fresh fruit as welcome..not pre-booked. tv also changed over from huge boxy thing to flat screen same night. nice .also got tea/coffee and a kettle. bring ure own teabags..as the hotel ones r tasteless.
a wee bit could be spent on modernizing the rooms..brighter fabrics etc. good size rooms. card entry system works well. shops,dining area,show bar on very bottom floor..it is gorgeous. waterfall features around ,panoramic lifts up and down to all floors..but small. wheelchair takes up most of lift area so breathe in..lol. decor in dining areas is beautiful. hand painted murals of scenes of lanzarote. go on the P.A.L.trip details at welcome meeting. well worh it. fantastic...and its FREE. all in all i loved the island.the hotel and the people. the planes are an added bonus for some..and only 10mins airport transfer time. great relaxing time.

Room Tip: take a jumper..can b cool at night..windy during the day sometimes. only 3 plug points..could b more...and very low down.
  • Stayed: January 2013, traveled as a couple
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3  Thank Mojo1133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this reviewResponded February 11, 2013

Dear guests,

Thank you for your review about our establishment, it is always a pleasure for us to read the satisfaction of our guests, thank you as well for you to share your experience on TRIPADVISOR, which, I have no doubt, will encourage other travellers to choose the Hotel Beatriz Playa & Spa for their holiday on this beautiful island.
Many thanks again.

We do hope to receive and satisfy you again and meanwhile we remain.

All our best regards

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

stayed all inclusive 6th-13th January and had a very enjoyable time.
Hotel is very large, nice public areas with water features and carved wooden furniture.
Pool area is clean and plenty of sunbeds and umbrellas
Room was clean and comfotable, we had room on 3rd floor that got sunshine late afternoons with view of pool and sea (3001)
Found staff friendly and helpful, particularly bar staff.
AI recommended if you are planning to stay in hotel a lot as food and drink expensive compared to local area
It is close to airport but that was a plus for us as less transfer time and my partner enjoyed watching planes
It is a fair way from centre of Puerto del carmen (5miles) but taxis are cheap,comfortable and plentiful
Food was good in general-plenty of choice,replenished regularly and option to sit out in open area,particularly enjoyed the Italian which you have to book for, Oriental not good as was stone cold. Think if you went for fortnight you may get bored but plenty of places to eat locally
No problems with other guests when we were there
Entertainment is poor but you can get your drinks at this bar and sit elsewhere if you want
I was happy with the facilities and food and think good value for price and would go back again

Room Tip: 3rd floor is quieter with better views
  • Stayed: January 2013, traveled as a couple
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5  Thank JAH700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this reviewResponded February 11, 2013

Dear guest,

On behalf of the Hotel Beatriz Playa & Spa THANK YOU very much for your review on the travel community Trip Advisor which, i have no doubt, will encourage people to visit us as it did with yourself. It is always a big pleasure to find out how much the guest have enjoyed their stay among us.
It is apleasure to learn that we will see you again on this beautiful island, please do receive our best regards.

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

another great stay at the beatriz playa, reception looked great when checking in with the Xmas decorations, this was our 6th time here!! we feel like the rooms need modernising , even a lick of paint and new pics, and maybe new bed covers and matching curtains !!
sayin that we enjoyed the relaxed feeling and the pool area and outside dining area are fab and the location is great, I would go again but would be nice to see rooms done up

  • Stayed: January 2013
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Thank trace jayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this reviewResponded February 12, 2013

Dear guest,

From the Hotel Beatriz Playa & Spa we are grateful for your kind words and appreciate that you have recommended us in the travel community TripAdvisor. Your words will help other travelers to know us better and encourage them to visit. THANKS!
Last, but important point, let me inform you that we are gradually renovating the rooms as new paint, new shower and new 32 inches flat screen TV.
We hope to have you among us again soon and meanwhile we remain,
Sincerely yours,

Eric Dufosset
Public Relations Manager
Hotel Beatriz Playa & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

We have again soaked up plenty of winter sun in this excellent 4* all inclusive hotel.
Public facilities and rooms are spotlessly clean.
The food is extremly good and there is always a wide selection to choice from, the highlight is the oriental restaurant which is a must to visit. They also have and Italian and Burger bar as an alternative to the main buffet restaurant.
I cannot speak to highly of the staff at this hotel, each and every one go out to make your stay the best ever.
Great hotel and look forward to our next holiday there.

Room Tip: Ask for pool view rooms, try and avoid those over looking the airport.
  • Stayed: January 2013, traveled as a couple
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2  Thank ColinC394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director R, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this reviewResponded February 12, 2013

Dear guest,

Thank you very much for your positive review on TripAdvisor. I am very pleased to hear that you enjoyed once again your stay in the Hotel Beatriz Playa & Spa. On behalf of all our staff members I would like to thank you for the very nice comment about their service. We are looking forward to welcome you again in the Hotel Beatriz Playa & Spa. Please do not hesitate to contact me in advance if you have any special wishes, for example in order to reserve a certain room.

Best regards

Eric Dufosset
Public Relatins Direktor
Hotel Beatriz Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

Where to start i went on holiday with my mother i was not happy when i arrived . The bedroom we were given had a view of the airport and i paid for a sea view so i complained to the reception.
The food selection was poor and very average all the vegetables were cold . The staff were cold and not friendly and looked like they did not want to be there!! there were only two waiters that were friendly to me and my mother. The evening entertainment was terrible we could not bare it and went off to our room . My mother asked two times for a kettle in our bedroom the reception team said yes and it never arrived !! they wanted the euros for the kettle . we could not use the mini bar to place our milk in they wanted 20 euros to open the mini bar!! every thing was around paying euros for , and it was supposed to be an all inclusive ! i explained this to the reception staff and her reply was you get all your food and drink what else do you need!!
I booked this hotel mainly for the gym and spa little did i no was the gym had no equipment in Example no running machine , bike, or rowing machine and the spa you had to pay for daily which should be included in the price !! i was outraged by this. People placed towels over the sun loungers daily. I would not ever go back to this hotel or recommend to any body. This hotel is only a 3 star .

Room Tip: You need to ask for a sea south facing room and if not happy with a room ask to see another room and choice the best room !
  • Stayed: January 2013, traveled with family
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7  Thank joelean i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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