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All reviews salt water self catering mini disco pool bar great holiday chinese night themed nights evening entertainment plenty of choice veal spar shop toasties chicken nuggets plenty of sunbeds los pocillos family holiday smaller pool
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Reviewed June 18, 2018 via mobile

Not long returned from a week in hotel floresta. This was our first visit to lanzarote. First off the location is perfect, right near the beach & a lovely walk along the beach passing plenty of pubs/restaurants/shops etc. We visited 2 shopping centres by taxi which were only between 5/10 euros. The hotel has a taxi rank right outside & as said previously a Spar right on the door step which is perfect. The hotel it’s self is spotlessly clean, the grounds are lovely. Our room was a 2 bedroom ground floor with terrace, it was a great size for 3 adults & a child. Air-con in the living room & ceiling fan in the bedrooms. We faced onto the smaller pool & we had no issues with getting beds. Only down side was the pools were freezing & feel we missed out with it being so cold it wasn’t comfortable to stay in for any length of time. The food is nice, the salads especially were lovely. My only negative would be not enough for children. I feel there should be a separate area just for children with plastic cups/plates & more appropriate child friendly foods/deserts. Overall I would recommend this hotel & would return in the future.

Date of stay: June 2018
Trip type: Traveled with family
2  Thank GlasgowGlasgow99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulrike B, Public Relations Manager at Hotel Floresta, responded to this reviewResponded June 19, 2018

Good afternoon GlasgowGlasgow99,

First off we would like to thank you for your review and we are happy that you liked the hotel and the facilities.

One of your down side was the temperature of the water of the pools. Well, the temperature moves around 21º C in this time of the year. This year's May and June were colder than in other years and this could be a reason for the cold water, as our pools are only heated from October to April.

Furthermore you mentioned in your review that the food was nice but you think there should be more choice for children.
The buffet varies everyday and there are french fries, pasta and for dinner time there is also a "Special for Kids" like Hot-Dogs, Chicken Nuggest or Burgers.

Thanks again for your time and we hope to welcome you again as our guest in a near future.

Kind regards from the Hotel Floresta Team

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Reviewed June 18, 2018

Came back from here last week after a weeks stay. Had a great time. The staff are lovely and work hard around the complex to maintain it to the standard it is. The grounds are very clean. The guests also do their bit to keep the place clean no left overs lying around during the day. Found Nicky on reception to be very helpful and the lady with curly hair who checked us in was also very helpful as well. Juan (Kids Club Guy) I think that is his name is brilliant and runs a great kids disco at night along with good evening entertainment. He is an asset and they need to hold on to him. We had apartment at the kids pool which we found great. We stayed in the Los Jameos across the road last year and I found Floresta to be a better hotel for half the price. Will definitely will go back next year if not before as it really offers all you need for a relaxing break.

Room tip: Request Room Near Kids Pool in Main Building
Date of stay: June 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank fiona15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulrike B, Public Relations Manager at Hotel Floresta, responded to this reviewResponded June 18, 2018

Good afternoon fiona15,

Thank you so much for this fantastic review and we are happy that you had a lovely time at Hotel Floresta!

Not much to say to your review, it seems you were satisfied in every single way!?

In the name of all the staff, we would like to say that it was our pleasure to have you and reviews like this is our wage.

Hope to welcome as soon as possible, before next year... ;-)

Sunny Greetings from Lanzarote
Your Hotel Floresta Team

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Reviewed June 15, 2018

Stayed with a friend in April for a week,weather was great,staff excellent,food very good,room was very good,cannot find anything to complain about,entertainment was a bit basic but there are plenty of nearby bars and clubs etc

Date of stay: April 2018
1  Thank trusty007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulrike B, Reception at Hotel Floresta, responded to this reviewResponded June 16, 2018

Hello trusty007:
thanks for your short but very positive review about your holiday where you mentioned all our service as very satisfactory. We hope you will decide to come back very soon.
Many greetings from the Hotel Floresta

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Reviewed June 14, 2018 via mobile

This was our first stay at hotel floresta and hopefully will not be our last we travelled as a party of 5 adults and 1 child, my daughter emailed the hotel beforehand to request rooms close together and this was done. We were located beside the smaller pool in south facing rooms with the sun all day. No problem with sun beds plenty available all day and pool quiet albeit very cold. The rooms were very spacious and spotlessly clean the maid service very efficient. We were on a half board basis and always managed to find something to eat plenty of choice of fruit and cereal at breakfast and hot food although the bacon was not to our taste. Food in the evening always plentiful and hot and plenty of salads the Chinese night was lovely. The hotel itself is in a premium position close to the beach and a 10 minutes walk to matagordo. Plenty of bars and restaurants in the vicinity and as has been said before the spar beside to the hotel is great. All in all a great family holiday in a lovely hotel friendly staff and spotlessly clean throughout and hope to return.

Date of stay: June 2018
Trip type: Traveled with family
2  Thank Peggy81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulrike B, Reception at Hotel Floresta, responded to this reviewResponded June 16, 2018

Hello Peggy81;
we are very happy that you had a great family holiday, you got your apartments close together and enjoyed the sunshine on the balconies. You also liked the food and there especially the Chinese theme night. Furthermore you mentioned the staff as very friendly and everything as spotlessly clean.
We hope you will return soon for another visit.
Many greetings from the Hotel Floresta

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Reviewed June 14, 2018 via mobile

Just returned from a 10 night stay at Hotel Floresta. I emailed ahead to ask for 2 rooms together and my request was granted. Unfortunately there was an issue with electricity in my apartment, this was quickly resolved and we were offered an alternative apt in same block as my family members. Nicky on reception was extremely friendly and helpful, he handled the situation without any issues. He arranged for a bottle of sparkling wine to be delivered to my room to apologise for the issues. It was totally unnecessary but much welcome surprise. Our room was ground floor block G over looking the plaza. Our Terrace got the sun from late afternoon to evening, it was often too hot to sit out in. The air conditioning was welcomed. The apartment itself was extremely spacious, comfortable beds and walk in shower. The shower was fantastic really powerful and hot water at all times. Maid service was too an extremely high standard and we got fresh towels every day expect once. The hotel areas are maintained to a high standard with cleaning every morning, the poolside was spotless.
We were all inclusive we weren't keen on breakfast, although a good variety alot of the food seemed oily. It wasn't an issue as we were happy having something in room in the mornings. Lunch and Dinner was much better, excellent choice of salad meats,hot food, fruit etc. Not as much for choice for kids but adults won't go hungry. There was 3 theme nights Mexican, Italian and Chinese the Chinese was our favourite but all were good. My son enjoyed the all inclusive snacks during the day.. Burgers, hot dogs, toasties etc cooked to ordered at the pool bar. Drinks were okay enough choice of non branded drinks , the cola lite was a bit flat the juice on the restaurant was better. Cristina was so friendly and kinda she deserves a special mention. Also Johan the entertainer was fantastic his enthusiasm was catching. During the day he organised the games darts, tennis, crazy golf, water polo fort the adults and in the evening he was awesome at the kids disco, well done he is an asset to the hotel. The area is lovely too not far from the beach and really close to a selection of bars and restaurants, alternatively around 35 mins walk to start of PDC strip or 10 mins TO matagorda. I would highly recommend this hotel.

Date of stay: June 2018
Trip type: Traveled with family
2  Thank JaneM764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulrike B, Reception at Hotel Floresta, responded to this reviewResponded June 16, 2018

Hello Jane M:
we are delighted that you had such a fantastic holiday. From what you wrote it seems you just had a great time, enjoyed the food and the entertainment. A small problem at the beginning with the electricity in the apartment was solved immediately. Apart from that you found the staff very helpful and friendly. We are very happy that you would highly recommend our hotel and hope we can welcome you soon again.
Many greetings from the Hotel Floresta

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