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“Great location, very friendly small basic complex.” 4 of 5 bubbles
Review of Elena Apartments

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Elena Apartments
Certificate of Excellence
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great location, very friendly small basic complex.”
4 of 5 bubbles Reviewed August 27, 2013

You couldn't fault the location, very central to everything. It's a nice friendly small complex, the rooms are nice and clean on arrival but barely skimmed over for your stay. Towels are changed every second day. Would go back as its lovely for kids. Spar supermarket across the road.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dee1111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 reviews from our community

Traveler rating
    214
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    54
    12
    14
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
opppa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 22, 2013

You cant sleep on the beds their rock soiled, some lights don't work, it look tasteless! Do not waste Your money here!!!! pools cold people are chivy and regardless of others so take it from some who has stayed in a lot of places but this one broke the camels back!!

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank N8805VKalison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed August 7, 2013 via mobile

Stayed at the elena 6 times now and don't think I'd ever stay anywhere else! Has everything you need! The apartments are located on the street behind the prom/front strip so just a minute walk across to the beach. All apartments I've stayed in have had plenty of room and are nice and clean! If you want a really quiet room ask to go in the apartments at the back, these are just across the road from the main complex and are very peaceful if you want to relax and not have lots of people around, as the pool area can get quite busy in peak season! They serve snacks all day in the bar. At night just across the road is Ricks bar which is a very British bar! Also like tequila which is on the front and the big apple which both do lovely cocktails on 2 for 1 much cheaper than in England! Lots of nice places to eat out, pinnochio's is one of my favourites as the food is lovely and very reasonable prices, steak on offer at €7 is amazing value!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank joeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

We have been to the Elena app. a few times the first time was on our own and had a great time. The next year we took our daughter and three grandchildren.These app. are basic but are clean and situated very good for nightlife and the beach. The staff are very friendly and helpful would recommend them every time/

Room Tip: Ask for a room away from the entertainment to avoid the noise.
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  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank BrendaKeith65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 11, 2013

This is my 3rd visit to the Elena and i find it s the best place that suits my family of 2 adults, an 8 year old and a 74 year old disabled man.. These apartments are rated 2 star but from personal experience they really should be graded a lot higher because you really couldnt get cleaner and great maintenance. Your not going to get 5 star but you will get everything you need, and I dont know what it is here but all the guests get on like a little family community which you dont get in other places. It looks to me like it is being upgraded as well which it really didnt need but id say this will increase the price.

Requested certain rooms for ease for my father who is unable to walk upstairs and requested the 2nd room close by around the pool so i would be able to see my little 1 where ever we sat. All requests were given, and my fathers room had all been re decorated since last year and all new kitchen and bathroom it was perfect as he s disabled and it had a new shower cubicle and the bath taken out, as far as I know all other rooms have a bath.

We arrived July 2nd 2013 and the weather was brilliant all week they were having a heat wave.

Friendly bar on site, with bar snacks, €3-00 for a large local Beer.

New Spar supermarket just opposite no walking at all PERFECT and cheap as anything couldnt believe it 33c for cans of drinks 88c for 1ltr of orange 20c for large french sticks, €4 for sun cream didnt check prices for much more but if u need self catering would be cheap as anything to eat. with all fresh fruit and salads.

Hire a disabled electric chair for €90-00 for the full week or €15 a day delivered to the door for people who find walking difficult.

These apartments are right in the center of Del Carmen just walk across the main rd to the beach and stay on this side of the rd for the main strip of bars restaurants and shops, 20 minute walk to the old town or 30 if your going slow like us.

Just 1 little thing there is a nightclub right next to it which does be a bit lively on an evening and stays open til 6 and last year sleeping was a bit of a problem as we had the room right next to it but we didnt this year and when u close the windows you cant hear the music, you can request to be in a back room totally away from it, but i prefere to be near the pool and once u shut your door on an evening noise is very minimal. Elderly people stay here and they love it because of all the good points this does only seem to be a small problem. I would give this 5**** if this small issue was gone but I visited 16 years ago and it was the same then so I dont think this will change very soon.

We will be returning hopefully in October but if not it will be the same week next year roll on 2014 to see all the usual crowd who go that week. xxxx

Room Tip: Ask for a room away from the pool table this is the noisy room next to the night club from what I kn...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kay7171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 5, 2013 via mobile

I stayed here with a friend for one week. We were placed in room 215 on arrival and told if we did not like the room they would change it the next day. I knew from previous reviews that this room is close to the noise of the clubs. However, this did not bother us too much as it wasn't that noisy.
The rooms are basic, but clean.
The location is fantastic.
The pool area is small, but the beach is a stones throw away.
The only issue we had on our stay wad upon check out. I took the safe key to the bar (as reception was closed) to return and get back my €5. It costs €10 to get the key and €5 deposit. I was told that without my receipt for the key the barman was unable to give me my deposit. I explained that I wasn't informed to keep the receipt, which was in fact true. I therefore complained to the barman who kindly gave me €5, he said he might not get it back from his manager.....so manager if you read this please inform your guests to keep their receipt!
I know it's only €5, but it's not the point
I checked out just before 5pm and reception was closed, this is a bit naughty and does not seen right to me!
Overall though an excellent stay!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Natwitthilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coatbridge, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

Just back from another fantastic stay in Elena Apartments. This place just cannot be beaten. The staff work day and night to keep up the high standards. Would not consider any other accommodation in Puerto Del Carmen. Staff are so friendly and helpful and the army of cleaning staff just NEVER stop. Thanks Again Elena. We will be back SOON.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elena Apartments

Property: Elena Apartments
Address: Calle Nicaragua 3, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Swimming Pool
Hotel Style:
Ranked #14 of 75 Specialty Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Elena Apartments 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Elena Apartments Hotel Puerto Del Carmen
Elena Apartments Lanzarote/Puerto Del Carmen

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