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“nice little complex”

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LABRANDA Los Cocoteros
Certificate of Excellence
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“nice little complex”
Reviewed September 18, 2013

we came back on monday from a 10 day stay in los cocoteros,these are the best apartments we have stayed in lanzarote.they are in a great location just across the road from the beach,and right beside the shennigans pub who do meals all day.our apartment was a good size with a well stocked kitchen,hotplate,kettle,toaster,coffee maker,microwave with grill,nicely furnished,great shower with plenty of hot water,beds were very comfortable.we had a lovely sea view from our apartment 401.very clean,the cleaners came in every day with clean towels and our beds were changed twice in the 10 days we were there.nice friendly staff,the bedrooms were at the back,we never heard a sound so no problem sleeping.pool was small but that wasn't a problem as it was very quiet around the pool.would stay in these apartments again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathleen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA Los Cocoteros, responded to this review, September 24, 2013
Dear Customer, thanks a lot for your opinion. We're so glad that you enjoyed your stay at our hotel and we will be glad to see you soon back here. Regards.
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178 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Surrey
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 16, 2013

I spent a while deciding on what apartments to book for our recent holiday which I booked in December. Unfortunately late Monday evening before travelling on the Friday I received an email to say that our operator had overbooked and were moving us here. I was a bit annoyed but then read the reviews and thought "oh well". Well, I can honestly say I wasn't disappointed at all. They are brilliant. The location is great, on the main strip but by bars that don't stay open all nigth. The pool is small but was never a problem getting a bed by it when we needed to. The aparment was quite large and very clean. The maid came 5 times in the week, sheets and towels changed 3 times. The view across to the sea was amazing. The bar below the apartment, Shennanigans is open from 9 until about 1 and serves food all day. The staff are very friendly. The reception wasn't open 24 hours but they gave you a booklet which advised you of opening times and was operted by friendly staff. There is a safe in the room, 10 euro deposit and 14 euro for the week. The kitchenette is fine and has crockery for 3 people. I really would go back and woudl recommend them.

Room Tip: It seems that all rooms have a sea view. There is a lift, the accommodation is only 4 stories high...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SurreyDoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA Los Cocoteros, responded to this review, October 29, 2015
Dear guests ,

We are happy you have enjoyed your stay with us and would like to thank you for your feedback, it has been very helpful.

We hope to see you back in future.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 5, 2013 via mobile

We are just home from a 2 week stay in these apartments and being honest I'm so happy to be home.
Firstly reception closes at 7pm and after a long flight we had to travel to another hotel to collect our keys, slight inconvenience!!
Apartments are in great location
and views are great, that's the only good thing about this place.
Towels and bedding are worn and have holes in them. The bathroom stinks of mould and is damp and dark. I had to take my clothes back out of the wardrobe because it smelt so awful.
The main thing that turned me off is the cockroaches, I know bars and restaurants are close and attract them but Jesus the size of them. Found them in the bathroom in our towels mainly and in the
wardrobe. It gave me many a sleepless night listening to the sound of bugs running around the place.
The cleaning staff are lovely and the maintenance man was great at keeping the general area clean.
The reception staff are rude and abrupt. They promised us a late check out and then tried to screw us out of €62 for an extra 2 hours and a shower??
I was also uneasy about the security of this place, it could really do with 24hr reception or security. The apartments also don't have a phone so in an emergency your pretty much stranded.
Stay away from this place if you want a pleasant holiday and a decent nights sleep. Only good thing is the book swap counter.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank laurajaneDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA Los Cocoteros, responded to this review, November 18, 2013
Dear Customer, I appreciate your opinion. First of all sorry that you have not spent a pleasant holiday. I'm sorry the cockroach problem, but even though very often fumigate the hotel, proximity to bars and restaurants makes this problem repeat continuously. On the other hand, regarding to the opening hours of our reception, we tried solcuionar this problem extending the hours the days of customer arrivals. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meath, Irelands
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 15, 2013

We are just back from staying ten days here and I couldn't recommend these apartments highly enough. They are located right in the centre of the new town, 10 mins from the old town and literally at the bottom of the steps up to the rooms you'll find the beach. The rooms are cleaned 5 days a week and are very well furnished and comfortable, and we had sea views from our room, but I think most of them do. The only downside was reception closes at seven so we had the get the key from a sister hotel up the road, but that's not worth even complaining about. Highly recommended

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EatinBiscuits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA Los Cocoteros, responded to this review, October 29, 2015
Dear guests ,

We are happy you have enjoyed your stay with us and would like to thank you for your feedback, it has been very helpful.

We hope to see you back in future.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 25, 2013

We always read reviews on TripAdvisor when booking our holiday. We were not disappointed at all. These apartments are well maintained and very clean. We were a bit worried about the pool area being a bit on the small side, but can honestly say it was better than expected. Lovely breeze to keep off the heat. Shenanigans is right next to the apartments so you don't have to walk far for food and drink. There ae also plenty more bars and restaurants nearby. Got to be one of the best apartments we have stayed in. If you can get levels 2 (rooms start 500)or 3 (rooms start 600) then the views are superb. Will definitely being going back there again. Overall a fabulous holiday.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jw012a0653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdulia h, Director de Relaciones con Clientes at LABRANDA Los Cocoteros, responded to this review, October 29, 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.
We are happy in overall you have enjoyed your stay and hope to see you back in future.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
crawley
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 24, 2013

This hotel is situated a very short walk away from the beach and numerous bars and resturants. It was perfect for our short break in June 2013. The one bedroom apartment was clean and the kitchen area was more than adequate, with a large fridge/freezer 2 ring hob and microwave/grill combo. The hotel also had a pool, we didn't use the pool as the beach was so close. Although being close to the night life of Puerto del Carmen there was little noise and our stay was restful. The hotel does not have 24 hour reception, a bar or resturant but with its great location these are not missed.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bman12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA Los Cocoteros, responded to this review, July 17, 2013
Dear Costumer, thanks a lot for your review. We really appreciate your comments and we're very glad you enjoyed your stay at our apartahotel. Hope to see you here again .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canvey Island, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 18, 2013

I stayed here may last year(2012).I have stayed in many different apartments in Lanzarote but Los Cocoteros is by far the best.Well equipped kitchenette and comfortable beds.The location is the best selling point for these apartments.The views are superb and being so close to the main strip is excellent.Amazingly I did not find it noisy being so close to the main strip.One comes out of the apartments and you cross the road and you are on the lovely beach.Only two drawbacks.first I had to pay extra for an upper floor with sea views(my main reason for booking this apartment)I stated my request when I booked but no-one got back to me.I am staying there again this year(2013)so I hope my request is honoured this time without having to pay extra.The other problem is....there is no dedicated car park or you rent a car(as I do)'Overall this is an excellent place to stay and chill out and still be at the heart of everything.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank breenb1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmusan, Director Comercial at LABRANDA Los Cocoteros, responded to this review, April 22, 2013
Dear client, thank for express your opinion, it's very important for us in order to improve the quality of our services. We're very glad you enjoyed your stay and hope to see you back again at LOS COCOTEROS.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LABRANDA Los Cocoteros

Property: LABRANDA Los Cocoteros
Address: Avenida Playas 16, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Los Cocoteros)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 71 Specialty Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — LABRANDA Los Cocoteros 3*
Number of rooms: 45
Official Description (provided by the hotel):
Los Cocoteros is located on the beachfront in Lanzarote's Puerto del Carmen resort. It offers an outdoor pool and beach-style apartments with a private terrace. Located on Las Playas Avenue, the complex is surrounded by shops, restaurants and bars. Timanfaya Nature Reserve is a 25-minute drive away, and you can drive to Lanzarote Airport in around 10 minutes The apartments at Los Cocoteros feature 1 twin bedroom, a bathroom with combined bath tub and shower, and a spacious living-dining area. The kitchenette opens out onto the living room and includes a fridge and microwave. ... more   less 
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Also Known As:
Apartamentos Los Cocoteros Hotel Puerto Del Carmen
Los Cocoteros
LABRANDA Los Cocoteros Lanzarote/Puerto Del Carmen

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