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“Great hotel”

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ClubHotel Riu Paraiso Lanzarote Resort
Ranked #20 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Bootle, United Kingdom
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great hotel”
Reviewed May 13, 2014

This was my first visit to Lanzarote and this hotel and we are already looking to book again next year. Staff were all helpful and very pleasant. Really clean hotel and great pools especially the swim up bar pool! Really good facilities and a great location, right on the beach. Also less than 10mins drive from airport and a short 15-20min stroll into Puerto del Carmen. Highly recommend this hotel.

Helpful?
4 Thank Meek01
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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3,551 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Ebbw Vale, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2014

Stayed 1st May to 8th May 2014, as part of a birthday celebration for my wife,s 60th.I sent an e-mail the week before requesting a high floor room and we were delighted to be informed on arrival that we had in fact been upgraded to a suite on the forth floor 4437 with an excellent pool/sea view.The standard of cleanliness was excellent,the food was of high quality and always well presented.The staff were friendly,helpfull and always had a smile.Would I stay there again ? a 100% resounding YES.

  • Stayed May 2014, traveled as a couple
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Helpful?
4 Thank malcolm r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corby, United Kingdom
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 12, 2014

We had a week at this hotel at the end of April, it was a lovely hotel with nice views but the staff were out of this world. There were loads of staff and they always seemed to be busy but nothing was too much to ask if you required help or services, and there was always plenty of bar staff. I'v been to hotels before were they only ever seem to have two bar staff on duty at any one time, but this was not the case here. There was two swimming pool areas one more active and one a bit quieter which gave you the choice on how you wanted you day to be. The rooms were nice and clean the food in the restaurants and snack bars was good. It could get a little chilly at night sitting outside in the wind, especially if you are a smoker which both myself and I are, so i was glad I'd brought my Hoody along. I would without doubt go back to this hotel if the deal was right. All in all a nice hotel with the right ratio of staff that were nice too, good food and pleasant surroundings, plus not too far from the night life when you want it.

  • Stayed April 2014, traveled with family
    • Value
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Helpful?
1 Thank Bryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 10, 2014

Had a wonderful time here, the staff are so friendly. we don't usually go all inclusive but I have to say we had a wonderful time. The food was good, there was always something nice to eat we had a visit to the Asian, Mexican and Canarian restaurants and all were really good. The wine and other drinks were on tap but there is also bars where you can have cocktails etc. Our room was in a "villa" away from the main hotel this was fine, it was lovely and clean so no problems there. The entertainment team at the hotel are all lovely and so friendly, we had a few good laughs, overall a great holiday, we would certainly go back.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank coventryLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 9, 2014 via mobile

Stayed 01st May to 8th May 2014. Nice room ( 352 ) we sent an e-mail requesting this room after been told it was a nice room. It had a sea view and was no extra in cost. Food is great, particularly the Asian restaurant. Overall i was extremely happy with the service, room, food, cleanliness and staff. Well worth the money.

Only negatives were having to pay for wi-fi ( 30mins for €1 ), the gym was terrible, with no free weights and broken machines and no drink facilities in room.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank placy818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 9, 2014

We had a great trip the hotel is located close to the airport so a quick transfer, along with the two pools it's straight on to the sandy matagorda beach, and if you wish a quick stroll to the main drag of bars and shops, the staff are all great friendly and really helpful, if you have kids they all make a fuss of them, we had a family apartment away from the main hotel so was nice and quiet and two minutes walk to the bars, pools and restaurant, the only down side the room could do with a kettle for the early morning coffee and tea before the facilities open, but we had a small one whom woke early otherwise the place is clean fresh and really well planned out, we went on recommendation from a colleague and we're not disappointed. The food although buffet was okay but a little bit samey every day , and little choice for fussy children. The entertainment team were first rate ve never been one for the hotel shows but having a four year old that wanted to see we complied and had a great time every night with them giving the children opportunity to participate. Overall I would say value for money is great it's not shark or the Maldives but for the canaries I don't think you will get much better. Thanks to all the staff at the hotel, having booked through forts choice there was very little contact from the rep but we didn't need them, but having seen them I don't think I would want much to do with them the hotel staff would probably help you better if you needed anything whilst there.

Room Tip: I would defiantly recommend an upgrade to one of the apartments away from the main hotel
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  • Stayed May 2014, traveled with family
    • Value
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Helpful?
1 Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 9, 2014 via mobile

This hotel for me as a return visitor has lost its 4star rating in my opinion, quality of food was very poor not warm & repetitive to say the least if you don't like pork or fish your stuffed !! Drinks are also poor the wine is undrinkable wouldn't use it for cooking it was that bad ! Cocktails are pre made and are vile ! Lager was allways flat ! Hubby drank cava for most of the holiday which was offered at the bar area or the sangria that was about the best of all the drinks on offer ! IM NOT FUSSY !!! Just saying how it was for us as return visitors ! Good points that made our holiday ! We had a fantastic room with pool/sea view the weather was the best ever with sun from 8am till 8pm with very little wind and I've been going to lanzarote for 14 years what a glorious ten days ! The staff & animation team are all fantastic and the hotel is kept very clean the maids do a fantastic job all very pleasant ! I love lanzarote and will be returning in sept unfortunately not back to the riu !!!!!

  • Stayed May 2014
    • Value
    • Location
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Helpful?
2 Thank magvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Paraiso Lanzarote Resort

Property: ClubHotel Riu Paraiso Lanzarote Resort
Address: Suiza, 4 | Playa de los Pocillos, 35519 Puerto Del Carmen, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Puerto Del Carmen
#3 Spa Hotel in Puerto Del Carmen
#12 Luxury Hotel in Puerto Del Carmen
#15 Family Hotel in Puerto Del Carmen
#15 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Paraiso Lanzarote Resort 4*
Number of rooms: 598
Official Description (provided by the hotel):
* Located 30 m from Playa de los Pocillos beach * Two 2-story main buildings and 1 or 2-story annexes * 2 km from Puerto del Carmen * 400 m from various shops * 8 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
Clubhotel Riu Paraiso Lanzarote Hotel
Riu Paraiso Lanzarote
ClubHotel Riu Paraiso Lanzarote Resort Puerto Del Carmen

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