We went here at end of May 2013 and expected it to be a large complex as it was two hotels combined into one. The pools were adequate for each hotel but we were based over a very long bridge and this part of the hotel had very limited facilities. There was only one very busy main restaurant as people from both hotels had to squeeze in and space was cramped. This meant the whole area was in a constant state of panic with people looking for tables and staff trying to clear things and make space. It was not relaxing at any meal to eat in this restaurant. The food is fine and there is a good variety and the staff are very efficient but is was like a very busy McDonalds. The two a la carte places were better because at least you had a table reserved but joining queues to get food was not expected at a relatively quiet part of the season. We went to the Mexican and had to queue for 15 mins to get to the food for main course - only to be told they had run out of meat so it would be another 20 mins or so - so we left and went to the main restaurant and jsut managed to squeeze in. This just an example of how busy the places are and sometimes it just gets out of control. Each hotel should really have its own facilities.
On the positive side the pools were clean and well maintained - as were all the gardens. The swim-up bar was nice and the staff were very friendly with their service so that was nice. It was easy to exit the hotel to get to the beach area and there were some nice walks to have in either direction with good views of the beach. However with the usual strong wind blowing there were very few people who actually went on the beach and were brave enough to swim in the sea.
Just 10 or 15 mins walk along the prom and there are some nice restaurants and bars if needed and all seemed very quiet all day long.
The rooms in the hotel are very dated and quite small - and the bathroom even smaller so fortunately we spent most time outside. The beds in the room were not very comfortable and the air-con wouldn't take the temp below 23 C so warm night if the patio door needed to be closed - as the strong wind made things difficult.
At 6pm each night all the facilities in our hotel section we were in closed - no bars for drinks or food available- even though there were some very nice rooms and space so this was very disappoining. We had to go over to the other hotel to even get a drink and most of the bar area was already taken up by people in that side of the hotel so again not very relaxing.
- Official Description (provided by the hotel):
- * Located 30 m from Playa de los Pocillos beach * Two 2-story main buildings and 1 or 2-story annexes * 2 km from Puerto del Carmen * 400 m from various shops * 8 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Clubhotel Riu Paraiso Lanzarote Hotel
- Riu Paraiso Lanzarote
- ClubHotel Riu Paraiso Lanzarote Resort Puerto Del Carmen