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“Another Amazing Stay :)”

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ClubHotel Riu Paraiso Lanzarote Resort
Ranked #20 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Linlithgow, United Kingdom
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Another Amazing Stay :)”
Reviewed November 7, 2012

This time I went with my dad for 2 weeks from 30 August to the 13th September. This is by far my favourite hotel on the island. Arrived just after 12 having flown out early with Monarch Airlines on behalf of Thomson. (B757). After a good flight we checked in and headed to the snack bar for some food. Service from everyone as always was exceptional. Also big thanks to Ramon :) our waiter who remembered us from March. Food was again amazing with so many choices and something different every night. Entertainment team fabulous and very funny. Rooms spotless everyday. Luz our maid was fantastic.

Returning hopefully next september with the family again. Bring it on !!

  • Stayed September 2012, traveled with family
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Helpful?
4 Thank ramsay3308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,033)
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thomsom/ashford/middlesex
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 7, 2012

I honestly dont know where to start but let me tell you i only got back last night and i am already booking to go back. I am a travel agent and i know i look for flaws in every hotel I stay in but this hotel honestly is the only one I could go back to year on year. I will have to do this in steps

1. Location - it backs on to the beach and is a short stroll to the local shops bars and resturants and only a 5 min taxi ride 5 euros) into puerto del carmen although why you would need to leave the complex is beyond me.

2. Rooms - Very nice and cleaned daily with fresh towels everyday. The only minor issue is the beds are very hard but if you ask reception they will put a mattress top on and it makes all the difference.

3. Food/Resturants - SOOO much choice and always so fesh and hot! Breakfast has everything you want from every flavor yogurt to a large celection of cereals, fruits, juices, breads, meats, cheeses and then there is cooked beakfasts and pancakes. Lunch has fresh cooked and uncooked meats, fish, salads, pizzas, pastas, potatoes and cooking stations. Evening meals can be taken in the buffet which has a large selection every evening but also reservations can be made in the asian. canarian and mexican resturants (asian was my favourite) which makes a nice change and has some lovely dishes. The waiters/waitresses are so friendly and are so quick and efficient and are always happy to help.

4.Bar/Drinks - The bars staff are soooo friendly and knew my drinks order after the first time i ordered, they will also add more alchol if wanted and never had to wait more than 1 min for a drink. There is also drinks stations where you can help yourself to hot drinks, beer, wine and soft drinks which the kids love.

5. Entertainment - This by far was the best entertainment team I have ever come across, every single one of the entertainment team was soooo friendly and incredibly talented and they each had something very different and unique about them. I would like to say however that PEPI, MARTIN AND COBY were completly amazing and its because of these people our holiday was one we will never forget, Martin and coby are the kids (RIULAND) entertainers and the kids LOVE them!!!! PEPI is one of a kind and also the most fabulous person I have ever met!! The guy who is the head of the enterainers is one of the funniest guys i have ever seen and makes sure the shows they do in the evenings are so professional and has everyone on their feet!! You will not be dissapointed with this incredible team of utterly fantastic people!!!

I will leave it there but if you need anymore information please mail me as i would recommend this hotel over and over again!! Well done RIU you surpassed yourself and i cannot wait to be a part of this all again next year :)

  • Stayed November 2012, traveled with family
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Helpful?
8 Thank vicki1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 7, 2012

The hotel is two hotels joined together by a long walkway the room we ended up in was over 5 mins walk to reception and the bar & restaurant. When we first arrived they took our passports etc and told us to come back to reception in half an hour? it was hot in the 30s and having traveled on boats, planes, and coaches no air con in reception. Anyway I was not happy with the room as i had wanted a sea view, it all got a bit confusing with Thomsons web site and different brochure codes, I paid the extra 500 euros and got a room 3386 in what was the old Riu Palace hotel. Having stayed in three other RIU hotels i found this one disappointing. Dinning was crowded, at times it was like Waterloo Station the two themed restaurants were ok but you can only use them once each per week i think. The dragging of metal chairs on the tiled floor EEEE. I was also disappointed at the lack of choice, red white or rose wine out of taps thats your lot, one beer and all unbranded spirits the staff were good and the place apart from a few cockroaches was clean. The mini bar was empty? packed lunches are not available. Perhaps I am being over critical the last RIU all inclusive we stayed in was fantastic fully stocked mini bar, choice of bottled wine at your table etc it was also more exspensive . We didn't use the beach much as it was wet sand which got flooded, and the sun beds were a way over to the left. We hired a car and found some great beaches eating out most lunchtimes. Papagayo beach is good, nice lunch at playa quemada, punta del palo near Orzola has some great sandy coves, Caleta De Famara is also great. Had a great two week holiday but didn't think the hotel was up to RIU normal standard. won't return.

Room Tip: our room 3386 was a good 5 min walk to reception
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank andythetillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 6, 2012

First of all I would like to say ignore all negative comments they are just fussy people.
All staff are so friendly a smile on their face every time and very helpful at reception.
Pool area incredible with two to choose from..... a quiet relaxing or one for the more active person two pools very clean.
Food is wonderful full breakfast or continental . Snacks all day long and a great choice of dinner at the main restaurant and even three themed ones .... Asian,Mexican,and Canarian.
Rooms so clean with air conditioning. We stayed in an apartment which had a fan also.
Great entertainment each night after a relaxing day.
Located right next to a lovely beach and shops a few minutes down the road.

Overall a great holiday inside a great hotel could not fault it and would definitely return . It really deserves 5 stras.

Room Tip: For quietness stay in old riu palace side.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
6 Thank Timmy874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
middlesbrough
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 6, 2012

Once again I cannot fault the staff, hotel, facilities at this hotel. Excellent throughout. All the staff are friendly and will do anything for you. The activities they provide during the day are great. The entertanment team work really hard and put on great shows albeit they could go on till a little later than 10.30. The children in the kids club looked as though they were enjoying the kids club, unfortunately I resisted in letting my daughter go as I noticed there was only ever one person in charge of about 20 children, which to me was far too many children for 1 person to be responsible for. Lastly the food was again served in abundance. You could not fault the quantity but unfortunately we found this year that the quality of certain dishes didn't live up to the qualitity of last year. The snack bars which state are open from 12 midday till 5.30pm were being closed down as early as 3pm. apart from these few gripes we had a great time.

  • Stayed October 2012, traveled with family
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank rastasholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level 4 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 4, 2012

The positive things:

Staff very nice and professional, public premises (especially gardens) and rooms really well kept, clean and large main pool area, food, location, bathroom (water pressure good), plenty of tv channels.

The issues that could be improved:

Beds (mattresses and pillows), room furniture and tv set should be replaced, hotel bar and restaurants could serve brand drinks by an extra charge (however, you can bring your own wine to dinner), wifi could work in the pool area as well.

Overall I was very happy that I chose Riu Paraiso. You can feel that the management and staff are really motivated to keep their guests smiling. For example at a restaurant your empty plates will be taken away without delay. All staff members always say "hola" or "buenos dias" to you.

I would have given 5/5 if the sleeping comfort and room details had been better.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank RichmondRedDeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 3, 2012

Just returned from a fantastic holiday with my wife and seven year old son.
Really cannot fault the hotel at all. Room ,food, staff and all facilities all first class.
Read some adverse reviews before going God only knows what these people are looking for.
We would definitely return.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Paraiso Lanzarote Resort

Property: ClubHotel Riu Paraiso Lanzarote Resort
Address: Suiza, 4 | Playa de los Pocillos, 35519 Puerto Del Carmen, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Puerto Del Carmen
#3 Spa Hotel in Puerto Del Carmen
#11 Luxury Hotel in Puerto Del Carmen
#15 Family Hotel in Puerto Del Carmen
#15 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Paraiso Lanzarote Resort 4*
Number of rooms: 598
Official Description (provided by the hotel):
* Located 30 m from Playa de los Pocillos beach * Two 2-story main buildings and 1 or 2-story annexes * 2 km from Puerto del Carmen * 400 m from various shops * 8 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
Clubhotel Riu Paraiso Lanzarote Hotel
Riu Paraiso Lanzarote
ClubHotel Riu Paraiso Lanzarote Resort Puerto Del Carmen

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