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“REVIEW OF 18TH JUNE 2013”
5 of 5 bubbles Review of Hipotels La Geria

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Hipotels La Geria
Ranked #8 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“REVIEW OF 18TH JUNE 2013”
5 of 5 bubbles Reviewed June 25, 2013

Hello,
we just can't agree that the Germans were very rude to the staff. we have been there 6 times and saw nothing of that nature.
A lot of German guests go to the hotel but everyone seems ultra- relaxed and in good form.

No , we genuinely didn't see that---maybe because everyone in the hotel , reception, room maids and especially the waiters really try hard to make us confortable. ! !

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bernard d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,534 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
1 review
5 of 5 bubbles Reviewed June 22, 2013

Only 15 minute drive from airport. Situated 2km east of Puerto del Carmen centre. We had room 425 on top floor which had a large balcony and a great view. All room facilities were fine. Up to now I thought Expedia customers were always given the cheapest rooms. The hotel is worthy of four stars. Professional staff who make you feel valued; nothing too much trouble, and always helpful; a lot of entertainment and structured activities available. No appetite for lunch after the amazing range of buffet breakfast. Windy for much of our four day stay, and easy to get sunburnt due to its cooling effect. Try the 3km walk to Tias along the path by hotel car park if you want to get back to basics. Favourite restaurant: "Sorrento di Italia".

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davefingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dewsbury
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

Just spent a week at this fabulous hotel with my partner.We went all inclusive and must say it was well worth it.The food on the help your self buffet was excellent.We enjoyed every meal and unlike most all inclusive there was no repetition in the main dishes.The show cooking was again very good especially the pasta dishes.Evening entertainment wasn't bad either,in fact most acts were quite professional.No problem getting drinks at the bar.The pool area was kept very clean ,and the large swimming pool was never crowded,as most people were happy to sun bathe.My only concern was that people tended to reserve sun beds at the crack of dawn,this was contrary to the hotels policy,so it was quite difficult to get a sunned after breakfast.But saying this,we loved the hotel and we shall retun next year.......thoroughly recommended.

Room Tip: Choose a seaview
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Soulshaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 19, 2013

Just back from Hotel La Geria. As usual a most relaxing visit. Staff very helpful and everything from the moment you check in to the cleanliness of the room and service in the bar and restaurant was excellent. All the staff really help to make the hotel what it is and it feels like returning home. Great location close to the beach with taxi rank and bus stop nearby. Looking forward to returning later in the year.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank queen161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed June 18, 2013

Everything superb apart from first 3 days air con not working, trying to fob us off that it was working, turned out that it was not turned on, due to not being busy.
Staff very friendly, especially Christopher from the bar area!!
Food very very good!! Pool area very clean!! Very relaxing, Dress code for restuarant in the evening was not explained when booked, so first 5 evenings, the length of tailered designer shorts were questioned!! This hotel was full of Germans, who we found that a majority were very rude to the staff!!

Overall Brilliant!!!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llanelli, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 16, 2013

My partner and I returned today from a weeklong stay at the hotel. We were welcomed by a very friendly and helpful receptionist who explained everything we needed to know. The room was average sized and very clean, good wardrobe space and quality finishings: furniture etc. The beds were quite firm but we both slept well nonetheless. As with most All Inclusive hotels; there were not any tea/coffee facilities in the room which I would really appreciate as it is nice to have a cuppa on the balcony in the mornings.
The buffet restaurant was well maintained and the food was very tasty. There was always a good choice but by the end of the week we found it to be repetitive but this is always the case in buffet restaurants. I notice that previous reviews have criticised the restaurant staff for being slow and service being substandard. This certainly was not the case during our visit where we were always shown to a table very quickly, drinks orders were taken immediately and our empty plates were cleared from the table very quickly. The waiters and waitresses do an excellent job there.
The pool area was always clean and although there were the usual problem of beds being reserved at the crack of dawn, we still found two beds together later in the day. The pool was cold at times but we still enjoyed a swim. Staff at the pool bar were efficient and good choice of drinks available there too.
The beach is just across the road however we often found it too windy to stay there as we just got blasted with sand but we did have a swim in the sea a couple of times and the water was beautiful and clear. Currently there are no beds or umbrellas on the beaches in Puerto Del Carmen, not sure why.
The only slight downside to the hotel is that it is quite far out of the centre of Puerto Del Carmen and in my opinion; it is too far to walk unless you have very comfortable shoes.There is a bus stop just around the corner from the hotel and it costs 2 euro 60 cents for two singles so we were able to travel back and forth very easily. A taxi to the centre costs between 4-5 euro. Even though we were all inclusive we still liked to go out to try the restaurants and bars in the evenings and would recommended trying the harbour in Old Town for food. There was entertainment in the hotel every evening but this doesn't appeal to us so we tended to avoid it.
I would happily go back to this hotel as it offers a high standard of accommodation for a 4 star hotel.

Room Tip: Higher floor is probably better as noise from evening entertainment could be quite loud. The further...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kayleigh4_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

My trip to this hotel was delightful. The staff were very helpful in every area from reception to the dining room, bar and bedrooms. It is a place I would go back to again and would look forward to it. It was spotlessly clean. There was constant staff working around the pool area keeping it clean and pristine. The facilities throughout the hotel were excellent. I would highly recommend it.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jcl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hipotels La Geria

Property: Hipotels La Geria
Address: Calle Jupiter 5, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Puerto Del Carmen
#4 On the Beach Hotel in Puerto Del Carmen
#5 Luxury Hotel in Puerto Del Carmen
#8 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hipotels La Geria 4*
Number of rooms: 242
Official Description (provided by the hotel):
The 4 star Hipotels La Geria Hotel is located in b>Puerto del Carmen, Lanzarote, and has 242 comfortable and spacious rooms distributed in four floors. It is ideal for your family holidays in Lanzarote. ... more   less 
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Also Known As:
La Geria Hotel
Hipotels La Geria Lanzarote/Puerto Del Carmen

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