My husband and I have just returned from a week on an all inclusive basis. The hotel building, decor, rooms and pool garden were all very good: beautifully clean and well presented.
Most of the staff were friendly and helpful, but we felt that in general the hotel was short staffed in the restuarant and bar, and certainly we didn't get the 4 star "pampering" which we had hoped for.
On one morning at breakfast there were no cups, teaspoons or milk available and staff had to be asked to find them for us. There was no waiter service in the bar. Although there appears plenty of choice of food in the restuarant, after a few days it became very predictable and we actually chose to go out to other restuarants for several evening meals.
We also expected to have tea and coffee facilities in the room, which was not the case.
This was not a cheap holiday and we had hoped that a 4 star hotel would have made us feel much more special than this did.
- Official Description (provided by the hotel):
- The 4 star Hipotels La Geria Hotel is located in b>Puerto del Carmen, Lanzarote, and has 242 comfortable and spacious rooms distributed in four floors. It is ideal for your family holidays in Lanzarote. ... more less
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- Also Known As:
- La Geria Hotel
- Hipotels La Geria Lanzarote/Puerto Del Carmen