We can only speak as we found and for us it was great. Check in was quick and easy, travelling as a family with two girls our eldest being disabled and in a wheelchair we were given a room right by the lift and with easy access to the pool area and restaurant. No problem getting around with the wheelchair and hotel in a great spot to access the main strip of the new town with plenty of great places to eat and drink.
Our room was clean and well equipped. We had towels changed three times in a week and the beds made and a quick clean round most days. We didn't see a single ant or cockroach! My only small complaint would be that the floors were not well cleaned and my feet were black from being in the apartment with no shoes on!
The pool area was nice and kept clean by the friendly life guard who kept a good watch over the pools. We had no problems getting sun beds although it is advisable to choose your spot and put your towels out before breakfast, only of course if you are going to use the sun beds and not disappear until after lunch!!!
Good selection available in the restaurant at breakfast, a little more limited at lunch and dinner but we always found something we liked for us and the kids were always well fed. I think people forget the hotel mainly caters for self catering guests and it is one of the few centrally located hotels that offers an all inclusive option which we found to be great value for money. It is unfair to compare to larger all inclusive hotels. We actually ate in the hotel more than we expected to.
The restaurant staff were attentive and great with the kids. There is only one bar, the pool bar, but we never waited long to be served and of an evening Junior looked after us well. We found the beer nice, the wine drinkable and the spirits acceptable.
All in all a great hotel for a family get away in a great spot with everything you need on site to relax. For us with children the all inclusive option was great value and suited our routine. If travelling as a couple I would say go self catering as there are so many nice, inexpensive places to eat in puerto del carmen to suit all tastes.
Would we come back to this hotel? Yes.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Relaxia Lanzaplaya Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lanzaplaya Apartments Hotel Puerto Del Carmen
- Lanzaplaya Apartments Puerto Del Carmen
- Lanzaplaya Lanzarote
- Relaxia Lanzaplaya Apartments Lanzarote/Puerto Del Carmen