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“1st visit to lanzaplaya apartments” 5 of 5 bubbles
Review of Relaxia Lanzaplaya Apartments

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Relaxia Lanzaplaya Apartments
Ranked #48 of 94 Hotels in Puerto Del Carmen
Burton upon Trent, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“1st visit to lanzaplaya apartments”
5 of 5 bubbles Reviewed December 1, 2012

just arrived back from lanzarore, had a fantastic holiday, apartments spotlessly clean very roomy and well equipped. staff very freindly and helpful. nice time of year to go the weather was good with the odd wet spell., no mosquitos. would book again without a 2nd thought. 2minute walk to the beach and bars ,resteraunts.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Gerente at Relaxia Lanzaplaya Apartments, responded to this review, December 11, 2012
Dear Customer,

First of all, we want to express our gratitude for the time we have been dedicated to convey your opinion.
We are pleased that the quality of the facility and the services have been satisfactory, In Relaxia Lanzaplaya, we work hard every day in the hope of achieving that goal

We will be happy to receive your visit in the next future, therefore we put at your disposal from now,

Thank you very much,
Best regards,

Your Relaxia Lanzaplaya team
Héctor J. Pulido
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
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English first
Washington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

Brilliant stay at this fab hotel. Apartment cleaned every day. Very friendly and helpful staff.excellant choice of food in restaurant which was light and airey been to lanzarote 35 times and this is the nicest hotel we have stayed in

Room Tip: Wherever u get apart there all good mostly with sea views
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Jacky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review, December 5, 2012
Dear Jacky,

thank you for your great comments. We feel really proud you are classifying us as a best hotel in you have stay in Lanzarote. We will do our best to keep improoving so you can say the same after (hopefully very near) arrival.

Kindest regards
Relaxia Lanzaplaya team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buxton, England, United Kingdom
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed October 31, 2012

We stayed here on an all-inclusive package from 23 to 30 October. Overall we thought it was great and would definitely return. The apartments are nicely furnished and still have a new feel to them. We had an ocean view from our balcony area. Everywhere is absolutely spotless, both inside the apartments and in the public areas.

There are plenty of sunbeds and we spent a lot of time around the pool area and in the pools themselves. The children with us were happy just to play in the pool but I think parents with younger families might appreciate a little more for the kids to do - there wasn't much entertainment on, either in the day or at night. We tended to leave the complex in the evening.

The location is excellent, set just a block back from Avenida De La Playas with its shops, restaurants and bars and just a couple of minutes away from a lovely beach. Parking in that area is a little over-subscribed if you hire a car although I was able to find a nearby space most of the time.

The food and drink were really good with plenty of variety. There were at least five or six dishes to choose from at lunch and dinner time with something for everyone and with little or no repetition from one day to the next. All the staff we met were friendly and keen to help.

The gripes we had are minor and would not stop us going back. I only include them here so the resort management can act on them if they wish:

- beds were too hard and when we book a double room we want a double bed, not two singles pushed together.
- Internet access was intermittent through the day and I'm convinced this was a problem with the hotspot infrastructure and not my equipment. It wasn't worth paying 25 euros for.
- the pool tables were somewhat lacking in cues and the air hockey table had no puck.

Overall I'd definitely use Lanzaplaya again. The location and quality of the food and drink were the main selling points for me.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank JohnBuxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review, November 8, 2012
Dear John,
thank you for a nice words, we are pleased you enjoyed yourselves with us.
According to your observations, we would like to inform you we have bougt and are replacing the matresses in the resort. Unfortunatelly all our beds are made as 2 beds placed together or twins. So there is not possible to have a double bed.
The wifi is still on hotspot base, but we have increased the speed and upgraded the hardware (arials) so the quality should be much better.
We are happy tosee you have enjoyed the food and the pool area. As you re mentioning the location is so good that there is allways a lot of happening about, therefore we preffer to offer relax and tranquile space instead of live and loud animation team.
We are indeed looking forward to see you again in the future we are sure you lwill enjoy your stqay as much (or better) as this one.
Thank you again for your time spent on the comment.
Best regards
Relaxia Lanzaplaya team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warwickshire
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

Spent a week here from 8th october to 15th october after a couple of days,my husband became ill with a bed leg and confined to room.All staff from reception to restaurant were really helpfull and always there for me.The room was spacious and well equipped,cleaned every day ,had a lovely balcony with pool and sea views.pool area lovely and clean.We were all inclusive which turned out to be a excellent choice,good variety of dishes,staff service excellent.would definetly recommend a stay at lanzaplaya,Plan to return next year.Thanks again for all your help it was much appreciated from both of us

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank nicola t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review, November 8, 2012
Dear Nicola,
thank you for your opinion, we appreciate your words and we are pleased you have enjoyed your stay with us. We will be happy to see you again next year.
Untill then, we wish you a nice winter and all the best from
Relaxia Lanzaplaya team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Arrived on 8th October, was told that our room was taken due to a large tour operator (first choice) having a delayed flight! Meaning a room in an adjacement hotel was booked for us. Can't believe they couldn't of put them in the other hotel rather than us and to be honest couldn't really believe the likelyness of the story Martin was telling us. Anyway we had a great time either way as it made the stay, as we had two hotel experiences and obviously had the all inclusive facilities available in lanzaplaya while we were at the other hotel. Apart from the first night experience, I must say the food was excellent, there was enough variety, and if you like pork you will love it :) even my girlfriend who can be a little on the fussy side with her food liked it- so great times there. Franco and Carlos get you a drink as soon as you sit down, so all inclusive is real good as they constantly keep you topped up. We were in room 7203 which was, I'd say probably the best row of rooms their as they overlook the pool, have sea views and get the sun from mid-day. Was told on the first day that we would have a good room as a result of the room not being free- didn't fully believe it at the time and I would of made a fuss had we not had a good view as a result of our inconvenience. Overall a great clean place, few ants- but they seemed friendly, great food, great service, great pint, not watered down spirits and a very clean and well kept resort. Definitely recommend this hotel and resort. (Young couple from Devon)

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Darynliddel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 15, 2012

Spent a week here with 2 friends. Checking in was quick and easy (Martin the receptionist very helpful). Allocated room 4104 which is up a few steps but in a good position, not too far from the pool but far enough away from the bars ot to hear any noise at night.

The room was well equipped but had to buy bigger cups from the shop for a decent sized brew in the morning!!! No kettle in the room but a quick word to Martin and one was delivered along with extra pillows that were requested. Bathroom was very modern with a good showing that had plenty of hot water.

Pool great but there was a bit of a rush to for sunbeds in the morning - most of them were taken by about 8.30 am.

Hotel was a 2 minute walk to the main part of the strip. You do get pestered a little by the touts but we learnt to block them out. As usual Pinocchio's was good for food as was Universo.

On check out day there was no courtesy room as they apartments were fully booked but that is the worst thing I can say about the Lanzaplaya.

Checking out prices for the same time next year!!

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Mich016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed October 9, 2012

Right here goes..Location..Great..Staff..Friendly and Helpfull..Apartments..Clean and Tidy..Food..Always something to please..15 euro taxi ride from airport..Pool area..Nice and Clean..Sunbeds ..Plenty.. Beds in apartments..Hard but that suited me..Will we go back YES!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank BaznPatScarborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relaxia Lanzaplaya Apartments

Property: Relaxia Lanzaplaya Apartments
Address: C/Mexico 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Relaxia Lanzaplaya Apartments 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lanzaplaya Apartments Hotel Puerto Del Carmen
Lanzaplaya Apartments Puerto Del Carmen
Lanzaplaya Lanzarote
Relaxia Lanzaplaya Apartments Lanzarote/Puerto Del Carmen

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