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Reviewed August 27, 2015 via mobile

Just back from a ten day visit with our seven year old daughter ..... We booked this last minute and got a decent deal on a half board option...... Fab place..... Spotless apartment with all the essentials .... Cleaners operated every day except one..... Air con is free and was a godsend..... Pool area spotless and well maintained.... Never a problem getting a sunbed..... Food options for both breakfast and evening meal was superb...... Our plan was to eat out a number of evenings but we ended up doing this only once...... Overall a great stay .... Well done izaro !!!.... Oh and a special mention to xus and Sharon in kids club ....they made our daughters holiday very special !!!!!

Date of stay: August 2015
Thank dublintravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arteta A, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded August 29, 2015

Dear dublintravel,

Thank you for your time in sharing your experience with us and for rating us with a five stars.
We are happy to see we were able to take care of your needs and that your stay was perfect!!!.
Our number one goal is to give our guests a perfect 10 experience.
Thank you for your support and we look forward to the next time!

Best regards

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2015

This is a fantastic hotel. The rooms are spacious with ample facilities - seperate bedroom, small kitchen/diner fully equipped with everything you need to prepare a meal. The hotel itself had good facilities and extremely helpful staff(we got a complimentary drink on arrival). The food in the restaurant was top quality - everyday was a different cuisine. Never have I had the option of eating duck or rabbit on this type of holiday. It just shows the owners care about quality rather then quantity. This hotel is almost faultless - secluded, quiet and relaxing. The only negative I could come up with is the wife signal. We were on the top level(there are 3 levels - reception, courtyard and swimming), The signal didnt quiet reach into our rooms and was a little hit and miss when on the balcony. The closer you got to the reception the better it was. If wifi is important, then get a room on the first two levels.
I heard other reviews mentions the hills, but thats not specific to this hotel - lanzorote is a hilly place full stop! I dont normally go back to a place I've been before but would definately consider going back to Izaro Club.

Room tip: If wifi is important, then get a room on the first two levels(Reception or Courtyard). The signal is pretty poor on the swimming pool level.
Date of stay: August 2015
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank pavichal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arteta A, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded August 27, 2015

Dear Piyush A,

We would like to thank you for sharing your experience at the Gloria Izaro Club Hotel on TripAdvisor and for giving us a five stars rating!!
We are pleased to know that you enjoyed your stay with us and very pleased to see that the room and our culinary options were to your liking, and our staff was able to live up to your expectations.

We hope to have the opportunity to welcome you again in the near future.

Best regards from Lanzarote!!!

General Manager

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Reviewed August 25, 2015 via mobile

We have just arrived home after a wonderful 2 weeks at Izaro and we were sad to leave such a lovely hotel! From the moment we arrived and were given complimentary drinks and also an apartment near the pool as requested, we knew this hotel was a great choice.
The thing that makes this hotel special is that it never seems too busy! The pool was never crowded and we always got a sunbed, whatever the time of day. All staff work extremely hard! Reception staff are all so helpful and always polite. The restaurant and bar staff work very very hard but still have time to smile and chat to you. The entertainment is not "in your face" but it's there if you want it! We loved Xus and Sharon from the kids club! They always made an extra effort with us and our 2 boys aged 9 and 7! We loved seeing their smiley faces and especially the Aqua gym!
The food is superb! Amazing choice and always fresh! We loved the BBQ night too!
Rooms were always clean and the hotel was immaculate.
Yes there is a hill to walk up to get to this hotel, but it would definitely not put us off visiting Izaro again!
Thank you for a super holiday Izaro. We are happy to recommend you to others.

Date of stay: August 2015
Trip type: Traveled with family
4  Thank 734natalieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arteta A, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded August 27, 2015

Dear Natalie B,

As General Manager of the Gloria Izaro Club Hotel, I want to tell you that I am very proud to hear that your stay with us was brilliant.
Thank you very much for sharing with us and for giving us a 5 stars rating.
I am glad to know that all our staffhelped you at everything that you needed, especially our entertainment team. I can assure that your comments and my congratulations will be communicated to them.
Thank you again for your kindly comments.
We look forward to welcoming you back soon.

Warmest regards,

General Manager

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Reviewed August 24, 2015

2 Bedroom apartment, very modern and spacious with AC for a small refundable deposit. Fantastic choice of food at breakfast and dinner. As a result we ate out only once in 14 nights. Lovely pool area with a separate paddling pool. No fighting for sunbeds as you are advised do not put a towel down unless you are using the sunbed immediately. You can rent towels for refundable deposit but only pay 50c to swap for clean towels. Everywhere is so clean and the staff are so obliging. Entertainment is not in your face but there if you want it. About 10 minutes walk from a small cove but about 20 minutes to large beach and the strip. The port is at the bottom of the hill. Very civilised! Very nice people!
Cons:
On top of a big hill so walking down is fine but getting up in the heat is not as easy. Taxi is an option for a couple of euros.
Gained 6lbs.

Room tip: Next to the pool is not an issue for noise etc. There are 3 floors if you don't want to be climbing those stairs.
Date of stay: August 2015
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
3  Thank TAK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arteta A, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded August 25, 2015

Dear TAK2013,

TOP CLASS!!!!
What a great feedback! Thank you for sharing it on TripAdvisor and for gifting us with a 5 stars rating!!!.

It is always a pleasure for us to hear extremely satisfied guests as it is an encouragement to the whole team in keeping on providing such high levels of service.
We look forward to welcoming you back again.

Best regards from Lanzarote.

General Manager

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Reviewed August 23, 2015 via mobile

There's absolutely nothing negative I could say about this hotel , the staff from cleaning ladies to the ladies in reception , all across the board genuinely friendly and helpful , room spotless and a good size , the relaxation area was a big hit with my son who wanted to read and get away from the pool /sun . The breakfast was delicious with something for everybody . There's a washing machine on site . I'm a very fussy person when it comes to accommodation and this was spot on . Good location for old town too , bit of a hill but that's everywhere in PDC .

Date of stay: August 2015
Trip type: Traveled with family
1  Thank andofitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arteta A, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded August 24, 2015

Dear andofitz,

We would like to thank you for sharing your experience at the Gloria Izaro Club Hotel on TripAdvisor and for giving us a five stars rating!!!.
We are pleased to know that you enjoyed your stay with us and very pleased to see that the room and the breakfast were to your liking, and our staff was able to live up to your expectations.

We hope to have the opportunity to welcome you again in the near future.

Best regards.

The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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