We visit Lanzarote at least three times a year , and have done so for the past four years, we have stayed in various hotels/apartments in order to experience different locations on the island. Prior to making final decision on where to stay we rely on reviews, particularly Trip Advisor, and on reading reviews on Izaro, we decided to make a booking. On arrival at Izaro, we were checked in by a male member of staff, who informed us we were in room 512. On seeing the apartment, my husband and I were very disappointed. I booked our accommodation through booking.com and had requested PRIVATE, upper sea view room. I am well aware that requests are not always met, but we were allocated a ground floor apartment with connecting door, seriously bad sound proofing, and a small area described as a terrace. I immediately returned to Reception, which left a lot to be desired, given the small space and queue forming outside to speak to Receptionist. I spoke to same member of staff who had checked us in to enquire if there was any other apartment's available as we were not happy with room we had been allocated. I have to say I was very disappointed in reaction of member of staff, he was not interested in anything we had to say, he talked over us, and repeatedly told us adjoining rooms are there for families, we were visiting as a couple and not a family. We got no satisfaction at all and had to remain in room 512, thankfully we were only there for the week. I found the room dull, a table lamp would help in living area, also no shelving/hooks in bathroom, which was very inconvenient. Wi-fi was dismal, practically non existent, location not suitable for those with walking difficulties. I would say that I could not fault cleanliness of complex.
- Official Description (provided by the hotel):
- Gloria Izaro Club Hotel was renovated in 2013, the village-style apartment complex with its white-washed architecture, is situated in the south of Lanzarote in the town of Puerto Del Carmen. Gloria Izaro Club Hotel is one of our smaller owned hotels; nevertheless it has astonishing sea views, top quality buffet and plenty of facilities to suit your needs. All of your dreams are within reach as there is an efficient 24 hour taxi service at reception or you could choose to use the public bus stop which is 300 meters away. The closest beach is Playa Chica which is 800 meters away. The closest shopping centre is Biosfera which is 800 meters away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Hotwire, Orbitz, Travelocity, Cancelon, Priceline, Expedia, Hotel.de, Booking.com and HotelQuickly so you can book your Gloria Izaro Club Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gloria Izaro Club Hotel Lanzarote/Puerto Del Carmen