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“So very near perfect”

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Gloria Izaro Club Hotel
Ranked #6 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Manchester, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“So very near perfect”
Reviewed September 6, 2013

Just spent 11 days at the izaro,it was so very near perfect, the apartments are very spacious and very clean with kettle,cooker,toaster,micro wave, air con and flat screen tv all as standard,walk in shower.
The cleaners come in everyday with clean towels and keep the place absolutely spotless,all staff are very pleasent and very helpful ,all you have to do is ask and they will do their best for you.
This is a new complex so there is some work still ongoing but does not disturb the guests whatsoever.
We went halfboard and found the breakfast was great everyday but the evening meal (and this is the only fault i could find with the whole stay)was a little bit dissapointing,the food was put out at 6pm and kept heated all evening,some meat was cooked on request but most dishes were left in the servers. Sweets were quite limited and the ice cream looked as though it had defrosted and froze a couple of times.
The surrounding area is quite hilly and people with walking dissabilities could struggle.
But all in all we had a great time and would definately return.

And just a tip for those that go,there are 55 channels on the tv mainly in spannish and dutch but if you go into settings on the remote you can change the audio language to english

Room Tip: Rooms round the pool are great with plenty of sunbeds right outside
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  • Stayed August 2013, traveled as a couple
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Helpful?
15 Thank mmikey82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Location
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  • Value
  • Cleanliness
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English first
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 5, 2013 via mobile

First off, some minor negatives...
The hotel is on a hill and although not horrendous, can be a bit of a trek in the mid-day sun and payments can be quite slippy.
Our room is at the top of the complex and if you are like me, then you may struggle to get your cases up the stairs, when you first arrive.
The final negative, is that the shower head is really high and doesn't have a riser to adjust, so it's impossible to take the shower head down unless you're over 5'8, subsequently the spray does go everywhere. However these are just minor niggles.

Now the positives...

The hotel is immaculately clean, all of the rooms are newly refurbished and the towels are changed every day (big plus point for me)! Our balcony is huge and gets a lovely breeze. When we first arrived, as we'd missed dinner we were left picnic boxes with a meal, fruit and water (very thoughtful).

With regards to food, it's nice but not a lot of choice. This might be due the fact it's September. However the food is cooked freshly, once you make your choice.

There are plenty of sun loungers available all day around the pool, so no need to reserve - brill! Again, this may be due to it being September.

Finally, the staff are very attentive, friendly and very helpful. On the whole, I would not hesitate to recommend this hotel to anyone. I'm really pleased with the Izaro and thanks to all of the accurate previous reviewers for helping us with this choice.

Stayed September 2013, traveled as a couple
Helpful?
10 Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 31, 2013 via mobile

We have just arrived back from a fabulous week at the Izaro Club. It was just me and my daughter and we felt very safe there. I must say the apartments and complex were kept so clean by a team of cleaners! The staff were very helpful and friendly. The earlier feedback must have been noted as David who organised the entertainment etc only played music for the hour of aquagym in the pool in the morning and he wasn't too in your face. We had a fabulous time and would definitely go back! My only recommendation wear shoes with good grips for the hills down to the old town.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Eog756321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hull east yorkshire
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2013

We went to stay at the Izaro Club Apartments for one week Half Board from 11th to 18th August 2013.
These Apartments used to be private and have recently undergone a huge refit. Everything is new. In fact so new that they were still working away in the background finishing things off. This did not affect us though as the workmen were up on roofs and in non public areas.
The thing that stands out when you first arrive is how spotlessly clean everything is. The cleaners seem to be there from dusk till dawn and never stop. There wasn't a single bit of dirt anywhere. The room was cleaned every day and fresh towels left every day.
The food was good with a huge variety. The only moan we had was some of the food would be left out to long and things like chips can go dry and cold. There is a good selection with meat cooked to order and fresh fish. Breakfast was the same every day with pastries, toast and yogurt.
All of the staff were so friendly and spoke good English. They were very helpful too.
We had a couple of little issues such as the air conditioning was not up and running when we arrived. The guys did get it working but it soon packed in again. I think this will be fixed as its just a work in progress. The resort is at the top of a steep hill so it takes quite an effort in the heat to walk up. However taxi's are very cheap even from down in the main resort.
The pool area was very nice however the pool isn't huge and can get quite busy. The same old problem occurs with selfish people getting up before its light to put a towel on a sun bed and then go out for the whole day. If you want to go around the pool you will see loads of sun beds with towels on them but no people. Unfortunately the only way to solve this issue is take the attitude that if you cant beat them you have to join them.
Finally the music around the pool was really annoying. For the whole week it was a 90's dance music cd with 10 tracks played from 10am till 6pm non stop on repeat. After the first day you could set your watch by the time and order of the paly list. There was an animation guy who would pop up each morning for a water exercise thing. To be honest although he was friendly he could have done with a few lessons before he tried to teach it.
On the whole this hotel complex is really good. To sum up its great for families, Its spotlessly clean, All very shiny and new with great staff and it is a really nice place to stay.

Room Tip: We stayed on the high floor. From there you get sea views and a nice cool breeze on the balcony.
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  • Stayed August 2013, traveled as a couple
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Helpful?
12 Thank dave s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level 5 Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 17, 2013

We have just returned from the IZARO CLUB, we cannot speak highly enough of the very kind and exceptional staff there, the apartments are very comfortable and immaculate, they are experiencing some teething problems as they have only reopened recently, but these are quickly sorted out. We were on half board basis and food could not be faulted, the hotel is situated up the hill from the Old Port, it is about ten minutes walking distance, we are retired but this was not a problem for us, however people with mobility issues may struggle.

Room Tip: We had to change rooms due to bathroom flooding,the rooms on pool level can be noisey we changed to...
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank murphyScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 16, 2013

This is a new hotel - apparently they were private apartments but have been extensively refurbed to a high standard. We were booked to stay at the THB Flora, but on arrival we were told they had over booked us and we would be staying at the Izaro. Our intial disappointment was soon gone when we saw this hotel! It is lovely.
As we'd paid for all inclusive, this is what we got at the Izaro (though it seemed we were the only ones who had this option). The apartment was great, very big, very good self catering facilities and all brand new.
The thing that really struck us was the cleanliness - they cleaned the apartments every day, and there were always staff cleaning the floors and the pool area.
The staff were really friendly and very helpful. Not all spoke english, but we tried our (awful) Spanish and you could definately get by. The reception staff are fluent though.
The food at dinner was absolutely amazing. It's all buffet style, but they served a great selection of meat, salad and seafood every night (including fresh prawns and calamari!). Breakfast got a bit boring as it was the same every day, but a good selection of pastries, yoghurt, fruit, toast and hot food.
The location was good, about 10 minutes to walk to the old harbour. We had dinner there one night over looking the sea - it was beautiful. It's a 15 - 20 minute walk to Play Grande which is the main beach and strip. The beach is huge! Walking back is an effort as it is all up hill, but taxi's are extremely cheap.
So all good except one thing.......
The pool area. The pool itself was really nice. However, the same old problem of people putting towels out at the crack of dawn everyday prevailed and then going out for the day. I found this extremely irritating but then I suppose that's the way it is!
But the thing that would actually stop us from going back was that everyday at about 10am, the music started. It was put on by the overly enthusiastic entertainment guy, who would try and drag you into the pool to do aqua fit. It doesn't sound like that much of an issue, but it was extremely loud and from 10am to 6pm every day, for the 7 days we were there - it was THE SAME CD! On repeat. We had an apartment next to the pool, so by day three, if we wanted to chill out, we had to go away from the hotel, or listen to the Macarana every 40 minutes. I could tell you every song in the order it was played. It was not good.
It's such a shame, because honestly apart from that, we had a great time and a comfortable stay at this lovely hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank aliveagain85555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gloria Izaro Club Hotel

Property: Gloria Izaro Club Hotel
Address: Calle Salinas 9, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gloria Izaro Club Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Gloria Izaro Club Hotel was renovated in 2013, the village-style apartment complex with its white-washed architecture, is situated in the south of Lanzarote in the town of Puerto Del Carmen. Gloria Izaro Club Hotel is one of our smaller owned hotels; nevertheless it has astonishing sea views, top quality buffet and plenty of facilities to suit your needs. All of your dreams are within reach as there is an efficient 24 hour taxi service at reception or you could choose to use the public bus stop which is 300 meters away. The closest beach is Playa Chica which is 800 meters away. The closest shopping centre is Biosfera which is 800 meters away. ... more   less 
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Also Known As:
Gloria Izaro Club Hotel Lanzarote/Puerto Del Carmen

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